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National Gallery of Canada Foundation

Manager, Fundraising Information Systems

Ottawa, ON, Canada

Salary ranges between $73,500 to $87,000 per annum · Full-time

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Job details

Pay: Salary ranges between $73,500 to $87,000 per annum
Job type: Full-time
Apply by: Dec 4, 2026
Working hours: 7.5 hours a week
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description The National Gallery of Canada Foundation is a non-profit registered charity dedicated to cultivating philanthropy in support of the National Gallery of Canada, one of the world’s leading art institutions and home to Canada’s national art collection. The Foundation works closely with a community of patrons whose generosity strengthens the enrichment and preservation of the collection. It also helps promote Canadian artists across the country and internationally through strategic fundraising initiatives. By connecting art and communities from coast to coast to coast, the Foundation enables impactful programs and events, such as Gala etcetera, that broaden access to Canadian art and culture.

Position Summary

The Manager, Fundraising Information Systems is responsible for the strategic management, administration, integrity, analysis, and effective utilization of the organization's fundraising information systems and donor database. The position plays a critical role in supporting the organization's fundraising, donor stewardship, membership, sponsorship, and philanthropic development activities.

Manager, Fundraising Information Systems is responsible for maintaining the integrity of the Foundation’s Raiser’s Edge database, ensuring accurate and timely management of constituent data, gift processing, and receipting in accordance with Canada Revenue Agency (CRA) requirements. In addition, the role plays a key part in supporting the Foundation’s fundraising activities through the creation of compelling written materials, including donor appeals, proposals, and stewardship communications.

The successful candidate will have advanced expertise in Blackbaud Raiser's Edge NXT (RE NXT), including database administration, data management, reporting, gift processing, donor analytics, and system optimization. They will ensure that the organization maximizes the value of its fundraising technology while maintaining high standards of data integrity, confidentiality, financial controls, and compliance with applicable privacy and charitable receipting requirements.

Description of Duties:

Use Raiser’s Edge and other Foundation tools to maintain constituent records, track cultivation, solicitation and stewardship activities, and manage new prospects in collaboration with the Foundation team;
Serve as the Foundation's primary administrator for Blackbaud Raiser's Edge NXT.
Manage the configuration, maintenance, administration, and continuous improvement of the fundraising database.
Ensure accurate and consistent recording of donor profiles, contact information, gift histories, pledges, prospects, memberships, sponsorships, grants, and other fundraising transactions
Identify opportunities to improve system functionality, automation, reporting capabilities, and operational efficiency.
Liaise with Blackbaud support and other technology vendors to resolve system issues and implement enhancements.
Develop and maintain user guides, standard operating procedures, and staff training materials.
Ensure the foundation maximizes the functionality of Raiser's Edge NXT, including its constituent management, gift management, prospect tracking, reporting, and analytics capabilities.
Record and process gifts in accordance with Foundation and CRA guidelines into Raiser’s Edge database system with accuracy and attention to detail, in a timely and efficient manner;
Promptly and appropriately acknowledge all donations including generating and mailing thank you letters and tax receipts, acknowledgement cards, certificates and welcome packages including responding to donor inquiries;
Respond to, or direct appropriately, donor inquiries and ensure consistent and appropriate messaging;
Generate monthly reconciliation, fundraising and pledge reports of the donor database for Director of Finance review and approval;
Generate reports and create dashboards within Raiser’s Edge database as required;
Ensure the complete confidentiality of all donor information;
Collaborate with the Gallery to prepare information required for annual report including donor listings;
Support Director of Finance with other fundraising related duties as required;
Draft engaging newsletter content in collaboration with Development Manager
Lead the development of proposals and support grant writing for a variety of campaigns;
Provide copyediting assistance on fundraising materials and stewardship reports that are developed by other members of the team;
Oversee the accurate and timely recording of donations, pledges, bequests, grants, sponsorships, membership fees, and other philanthropic contributions.
Establish and maintain effective gift processing procedures and internal controls
Support other fundraising and writing activities as required.

Education

The ideal candidate will possess:

Bachelor's degree in Business Administration, Information Management, Computer Science, Accounting, Finance, Statistics, Data Analytics, Fundraising Management, or a related discipline.
A postgraduate qualification in Business Administration, Information Systems, Data Analytics, or Non-Profit Management would be an asset.
Professional development or certification in fundraising, donor relations, database management, or data analytics is desirable.

Relevant professional designations and certifications may include:

Certified Fund-Raising Executive (CFRE).
Blackbaud Raiser's Edge NXT training or certification.
Project Management Professional (PMP) or equivalent.
Microsoft Power BI certification or equivalent data analytics training.

Required Professional Experience

1. Experience: Minimum of 3–5 years of progressively responsible experience in fundraising information management, donor database administration, development operations, or fundraising analytics.

2. Raiser's Edge Expertise: At least 3 years of hands-on experience using Blackbaud Raiser's Edge, preferably Raiser's Edge NXT, with demonstrated proficiency in database administration, gift processing, reporting, constituent management, and system optimization.

3. Non-Profit Experience: Experience working in a registered charity, foundation, cultural institution, museum, art gallery, university, hospital foundation, or other philanthropic organization will be an added advantage.

What We Will Provide

Salary ranges between $73,500 to $87,000 per annum
Benefit Plan, including Health and Dental Benefits, Optional Savings Account, Optional Critical Illness and Core Life, AD&D and LTD Insurance, with options
Paid Sick Time, Four Weeks Paid Vacation and Personal Leave

Working Conditions

This is a Permanent, Full-Time position
The Foundation operates 3 days a week in the office and two days a week from home
The incumbent is required to live and work in Ottawa, Canada

Available to work Monday-Friday, 7.5 hours a week anytime between 8:00am to 5pm.

Interested candidates should send resume to HRF@ngcfoundation.ca

Only shortlisted candidates will be contacted.

Work Location: In person

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More about this job

Responsibilities

Administer and optimize Blackbaud Raiser's Edge NXT, maintaining accurate and confidential donor records and overseeing gift processing, receipting, reporting, and reconciliation. Support fundraising and stewardship through donor communications, proposals, grant writing, reporting, staff guidance, and effective database procedures.

Requirements

Requires a bachelor's degree in a related discipline and at least 3–5 years of relevant experience in fundraising information management, donor database administration, development operations, or fundraising analytics. Candidates should have at least three years of hands-on Blackbaud Raiser's Edge experience, including database administration, gift processing, reporting, constituent management, and system optimization; nonprofit experience and relevant certifications are assets.

Skills

Donor Database Management
Gift Processing
Data Integrity
Fundraising Analytics
Reporting and Dashboard Development
Donor Stewardship
Constituent Management
Prospect Tracking
Financial Reconciliation
Internal Controls
Charitable Receipting Compliance
Proposal and Grant Writing
Fundraising Communications
Staff Training
System Optimization

Benefits

Health Benefits
Dental Benefits
Optional Savings Account
Critical Illness Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Long-Term Disability Insurance
Paid Sick Time
Four Weeks Paid Vacation
Personal Leave

Visa sponsorship

Not detected in the job text

Keywords

Blackbaud Raiser's Edge NXT
Raiser’s Edge
Donor Database
Fundraising Information Management
Database Administration
Constituent Data
Gift Processing
Charitable Receipting
Canada Revenue Agency
Donor Stewardship
Fundraising Analytics
Data Integrity
Donor Confidentiality
Financial Controls
Privacy Compliance
Reporting
Dashboards
Prospect Tracking
Membership Management
Sponsorship Management
Grant Writing
Proposal Writing
Microsoft Power BI
Certified Fund-Raising Executive
Project Management Professional
Standard Operating Procedures
System Optimization
Gift Reconciliation
Nonprofit Fundraising

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