Jobs in Canada

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Added 25 mins ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
D.E.C. with specialization in Animal Health Technology (of 2,730 hours - Program 145.A0) from a school recognized by the Ordre des médecins vétérinaires du Québec,
Added 25 mins ago
Facilities Supervisor
Clutch Technologies Inc.
Mississauga, ON
…Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing…
Added 41 mins ago
CP
Process Technician
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
Shift: Monday-Friday 8 AM-4:30 PM; transition to 12-hour shifts in the future
Added 41 mins ago
PP
IT Front Line Support Technician
Park Place Seniors Living
Vancouver, BC
- Full-time
Park Place Seniors Living has a full-time opportunity for an IT Frontline Support Technician to provide first-line technical support to employees across multiple locations.
Added 41 mins ago
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Part-Time Professor, Veterinary Programs
Algonquin College
Ottawa, ON
- Part-time
delivery of regularly scheduled instruction of labs which include veterinary surgery in the Fall, Winter, or Spring terms the Veterinary Technician program;
Added 41 mins ago
Materials Technician - Calgary
WSP
Calgary, AB
Help shape the safety, quality, and performance of critical infrastructure projects. As a Materials Technician, you will play a hands-on role in delivering field and laboratory testing…
Added 55 mins ago
WI
Materials Technician - Calgary
WSP in Canada
Calgary, AB
- Full-time
Help shape the safety, quality, and performance of critical infrastructure projects. As a Materials Technician, you will play a hands-on role in delivering field and laboratory testing…
Added 55 mins ago
WI
Materials Technician - Edmonton
WSP in Canada
AB · Edmonton, AB
- Full-time
Help shape the safety, quality, and performance of critical infrastructure projects. As a Materials Technician, you will play a hands-on role in delivering field and laboratory testing…
Added 55 mins ago
SD
Registered Pharmacy Technician - CPS
Shoppers Drug Mart
Richmond Hill, ON
- Full-time
…workplace is not only pristine, contemporary, and driven by technology where you can enjoy stable fixed shifts and a predictable schedule, that brings balance to your…
Added 55 mins ago
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Electrical Technician - Switchgear
Stantec
Moncton, NB
- Full-time
As an Electrical Technician - Switchgear, you will have the opportunity to contribute to the design of diverse and stimulating electrical substation projects in collaboration with our…
Added 55 mins ago
S
Structural Technician - Dams, Transmission Lines and Electrical Substations
Stantec
Moncton, NB
- Full-time
As a Structural Technician (Dams, Transmission Lines and Electrical Substations), you will contribute to the preparation and design of drawings for transmission line and electrical…
Added 55 mins ago
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Technician, ease Cloud Accounting Services
MNP
ON · Mississauga, ON
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 1 hour ago
PP
IT Front Line Support Technician
Park Place Seniors Living, Inc.
Vancouver, BC
- Full-time
Park Place Seniors Living has a full-time opportunity for an IT Frontline Support Technician to provide first-line technical support to employees across multiple locations.
Added 1 hour ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Preferred: certification in engineering technology, real property or facility management (Civil Engineering Technician or Construction Engineering Technician, and Real Property Management…
Added 1 hour ago
O
Food Safety and Quality Assurance Technician
Olymel
Oakville, ON
- Full-time
…We are currently seeking a Food Safety and Quality Assurance Technician to join our dynamic team. If you're motivated by a fast-paced work environment, enjoy collaboration, and want to make…
Added 1 hour ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
…happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer…
Added 1 hour ago
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REQ26-185 - Technician – Mining Geology
Glencore
Quebec, QC
- Temporary
INTRODUCTION Working as a Technician – Mining Geology at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying long…
Added 1 hour ago
TH
Tool Technician Full Time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Full-time
Tool Rental Technician (TRT) ensures rental tools and equipment are maintained, repaired and available for customers to rent. The TRT writes customer contracts and invoices for tool and…
Added 1 hour ago
Automation Technician - Afternoon or Night Shift
Mitchell Plastics
Kitchener, ON
We are currently seeking a Maintenance Automation Technician to join our production facility in Kitchener either on the Afternoon or Night Shift · Hourly Wage: $29.83 - 45.90 + night shift premium of $0.75/hour shift or $0.50/hour premium for afternoon shift
Added 1 hour ago
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Licensed Diesel Truck Technician/Mechanic I
Penske
London, ON
- Full-time
Must possess respective Provincial License such as Red Seal/310T · Current driver's license class D or class 3 with air brake certification required or ability to obtain it within 6 months of being hired
Added 1 hour ago
EM
RF Test Technician (Days and Afternoons Shifts)
Evertz Microsystems Limited
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 1 hour ago
BE
Mechanic - Small Engines
Battlefield Equipment Rentals
Cambridge, ON
- Full-time
…you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment operating safely, reliably, and…
Added 1 hour ago
GC
REQ26-185 - Technician – Mining Geology
Glencore Canada
Quebec, QC
- Temporary
INTRODUCTION Working as a Technician – Mining Geology at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying long…
Added 1 hour ago
GC
REQ26-184 - Senior Mining Technician – Ground Control
Glencore Canada
Quebec, QC
- Full-time
Must hold a valid driver’s license and general explosives permit · Must have completed the Mining Worker modular training courses 1, 2, 3, 4, 5, and 7 (preferred)
Added 1 hour ago
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Sr. Mech and Robotics Tech
JLL
Brampton, ON
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…

National Rent-All Inc

Service Manager

Kitchener, ON, Canada

$85,000 to $120,000 CAD / year · Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $120,000 CAD / year
Job type: Full-time
Experience: 5+ years of experience in service management, shop management, fleet maintenance or a related equipment service environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Service Manager to lead and strengthen our service operations as we continue to grow. This role will oversee shop and field service, parts, warranty and equipment maintenance, ensuring our rental fleet and customer equipment remain safe, reliable and ready for work.

The successful candidate will bring strong operational leadership, developing people, processes and systems while driving consistency, accountability and continuous improvement across the department. This includes strengthening preventive maintenance, implementing effective SOPs, improving technology and workflows, and building team capabilities through coaching and training.

The ideal candidate understands equipment service operations and is a confident leader who can make sound decisions, develop a high-performing team and maintain high standards of safety, service and performance. A mechanical background is not required, but a strong understanding of how a service department operates is essential.

Key Responsibilities

Lead the service department, including shop and field service, parts and warranty support.
Oversee shop workflow, technician scheduling, work orders, preventive maintenance, inspections, repairs and equipment preparation.
Partner with Operations and Sales to prioritize equipment based on rental demand, customer commitments and business needs.
Monitor equipment availability, downtime, technician productivity, repair turnaround, repeat failures and overall service performance.
Establish and maintain consistent service processes, SOPs and standards that improve efficiency, accountability and quality.
Develop training and development plans for the service team, including opportunities to establish and grow an apprenticeship program.
Build a team-first culture based on safety, respect, coaching, accountability and continuous development.
Oversee parts management, including inventory, procurement, availability, stock control and cost management.
Manage the warranty process, including registrations, claims, documentation, manufacturer communication and recovery.
Monitor labour, parts, outsourced repairs, warranty recovery and other service-related costs.
Coordinate vendor repairs, mobile service and outsourced work when internal capacity or capabilities are unavailable.
Leverage and improve digital tools and systems to support work orders, reporting, service tracking and team productivity, and help train the team on their effective use.
Maintain accurate service histories, inspection records, work orders, maintenance documentation and equipment status information.
Ensure service operations, equipment, tools and work practices meet company safety standards and applicable regulatory requirements.
Investigate equipment failures, repeat repairs and customer service concerns and implement corrective actions.
Identify opportunities to improve service operations and independently develop and implement solutions.
Coordinate communication between Service, Operations, Sales, manufacturers, suppliers, vendors and customers.

5+ years of experience in service management, shop management, fleet maintenance or a related equipment service environment.
Previous experience leading a structured shop or service operation, including responsibility for technicians, workflow and service performance.
Equipment industry experience strongly preferred, particularly construction, agricultural, heavy equipment or equipment rental. Experience with John Deere, Kubota or similar equipment is an asset.
Automotive service management experience may be considered where there is strong transferable service leadership experience.
Strong understanding of equipment maintenance, repair processes, preventive maintenance and equipment readiness. A mechanical trade background is not required.
Experience with warranty processes, parts management and service-related cost control.
Demonstrated ability to coach, develop and motivate a team while maintaining clear expectations and accountability.
Ability to create training and development plans and support the growth of technicians and apprentices.
Strong commitment to safety and safe work practices.
Comfortable using, implementing and improving digital tools and systems.
Strong process orientation with the ability to develop SOPs, create structure and improve consistency.
Comfortable working through ambiguity, identifying opportunities and taking initiative to implement solutions.
Strong problem-solving, planning and prioritization skills.
Excellent communication and collaboration skills with a team-first approach.
Valid driver's licence with an acceptable driving record.
Proficiency with Microsoft Office and service, work order, fleet or equipment management systems.
Willingness to support urgent service or equipment needs outside regular hours when required.

Dental care
Extended health care
Vision care
Employee & Family Assistance Program (EFAP)
Virtual Urgent Care

Accommodations

National Rent-All Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at nationalhr@nationalrentall.com

AI Usage

As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Service Manager will lead shop and field service operations, overseeing parts, warranty support, and equipment maintenance to ensure high performance and safety. They are responsible for developing team capabilities, implementing efficient SOPs, and managing service-related costs and workflows.

Requirements

Candidates must have at least 5 years of experience in service or fleet management, preferably within the equipment industry. Strong leadership, process orientation, and the ability to manage digital service systems are essential requirements for this role.

Skills

Service management
Operational leadership
Team development
Preventive maintenance
SOP development
Inventory management
Warranty administration
Workflow optimization
Safety compliance
Technical coaching
Budgeting
Vendor management
Digital tools
Problem-solving
Communication
Equipment maintenance

Benefits

Dental care
Extended health care
Vision care
Employee & Family Assistance Program (EFAP)
Virtual Urgent Care

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Shop Management
Fleet Maintenance
Preventive Maintenance
SOP
Warranty Claims
Inventory Control
Equipment Rental
Construction Equipment
Agricultural Equipment
Heavy Equipment
Work Orders
Safety Standards
Technical Training
Apprenticeship Program
Microsoft Office
Vendor Relations
Cost Management
Process Improvement
Leadership
Coaching
Accountability
Digital Tools
Reporting
Equipment Readiness
Repair Turnaround
Customer Service
Regulatory Compliance
Field Service
Mechanical Background

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Work requirements

Jobs in Canada