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Added 10 mins ago
Production Worker
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
Other duties as assigned by supervisor or manager.
Added 10 mins ago
W
(CAN) Assistant General Manager
Walmart
Mississauga, ON
- Full-time
In coordination with General Manager, researches new operations processes in terms of the capital and human resources required. Develops equipment layout, work process and/or technology…
Added 10 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 10 mins ago
KC
Logistics Coordinator
Kadant Carmanah
Surrey, BC
- Full-time
Working closely with the Logistics Manager, Operations, Stores, Production, Purchasing, and Sales teams, this position plays an important role in ensuring customer orders are shipped on…
Added 10 mins ago
MH
Construction Site Supervisor
Manga Hotel Group
Toronto, ON · Etobicoke, ON
- $90,000 to $120,000 CAD / year
- Full-time
Logistics & Material Management: Coordinate the delivery, staging, and distribution of materials, fixtures, and furniture (FF&E) without disrupting hotel operations.
Added 10 mins ago
KF
Project Coordinator
Korn Ferry
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
…transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most…
Added 10 mins ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
Our team within warehousing and logistics focuses on enhancing supply chain efficiency through data insights. We work closely with cross functional departments to streamline operations and…
Added 10 mins ago
TU
Retail Management Placement - Bolton Region
targetjobs UK
Bolton, ON
- Full-time
Along the way, you'll complete a number of different projects in a variety of areas across the business, including Logistics, Administration, Property and Trading. You'll also work…
Added 10 mins ago
TP
Project Manager - New Equipment
Total Power Limited
Calgary, AB
- Full-time
Execute preparation of required drawings, BOM’s, schematics and method of operations for any projects needing manufacturing or modifications by TPL staff.
Added 25 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
…crush their strategic, financial, and operational goals. As a Manager, you’re a natural at building and bringing out the best in teams. And you’re a problem’s worst nightmare, thanks to…
Added 25 mins ago
U
Production Supervisor (Afternoon Shift) - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Work with the location manager to develop or revise standard operational and working practices and observe workers to ensure compliance within company, federal, and state safety and…
Added 25 mins ago
SC
Warehouse Replenisher
Staples Canada
Calgary, AB
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 40 mins ago
G
Business Development / Sales Development Representative (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and…
Added 40 mins ago
G
AI Product Builder - IoT & Data Intelligence (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and…
Added 40 mins ago
GC
Junior Administrative Coordinator
Gunnebo Canada
Burnaby, BC
- Full-time
Reporting to the Field Service Manager, you will play an important role in supporting daily branch operations by coordinating service requests, assisting customers, maintaining accurate…
Added 40 mins ago
Site Supervisor - Willow Creek BC
Orica
Chetwynd, BC
Provides analytical and decision support to the area manager to drive continuous improvement initiatives aimed at reducing operational costs
Added 40 mins ago
CL
Senior Accounting Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 40 mins ago
RI
Plant Manager
Recochem Inc.
Nisku, AB
- Full-time
…support continued growth, we are seeking an experienced, Plant Manager to lead our complex manufacturing and distribution operations. Reporting to the Vice President of Canadian Operations…
Added 40 mins ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 40 mins ago
PR
Material Handler
Precision Record Pressing
Burlington, ON
- $22.28 CAD / hour
- Full-time
…full-time, permanent opportunity that will support the production operations through moving, storing, and managing materials within a high paced atmosphere. We are looking for a positive,…
Added 40 mins ago
WS
Warehouse Supervisor
Walter Surface Technologies
Montreal, QC
- Full-time
Walter Surface Technologies is looking for a hands-on Warehouse Supervisor to lead daily warehouse operations in a fast-paced, lift-truck-intensive distribution environment. This role is…
Added 1 hour ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
As our Marketing Manager, Content & Events, you will refine the organizational foundation for marketing at Skygauge while remaining closely involved in day-to-day execution. This is a…
Added 1 hour ago
BC
Project Manager (Construction Manager) Ontario Line
Bantrel Co.
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
We are currently seeking a qualified Project Manager (Construction Manager) to join our Infrastructure team, based out of Toronto ON. The Project Manager will manage the organization and…
Added 1 hour ago
Plant Manager
PFX Group
Nisku, AB
…support continued growth, we are seeking an experienced, Plant Manager to lead our complex manufacturing and distribution operations. Reporting to the Vice President of Canadian Operations…
Added 1 hour ago
Service Manager, Operations
Reliance Home Comfort
Richmond Hill, ON
By joining Reliance as an Operations Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…

National Rent-All

Service Manager

Kitchener, ON, Canada

$85,000 to $120,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $85,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 5+ years of experience in service management, shop management, fleet maintenance or a related equipment service environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Service Manager to lead and strengthen our service operations as we continue to grow. This role will oversee shop and field service, parts, warranty and equipment maintenance, ensuring our rental fleet and customer equipment remain safe, reliable and ready for work.

The successful candidate will bring strong operational leadership, developing people, processes and systems while driving consistency, accountability and continuous improvement across the department. This includes strengthening preventive maintenance, implementing effective SOPs, improving technology and workflows, and building team capabilities through coaching and training.

The ideal candidate understands equipment service operations and is a confident leader who can make sound decisions, develop a high-performing team and maintain high standards of safety, service and performance. A mechanical background is not required, but a strong understanding of how a service department operates is essential.

Key Responsibilities

Lead the service department, including shop and field service, parts and warranty support.
Oversee shop workflow, technician scheduling, work orders, preventive maintenance, inspections, repairs and equipment preparation.
Partner with Operations and Sales to prioritize equipment based on rental demand, customer commitments and business needs.
Monitor equipment availability, downtime, technician productivity, repair turnaround, repeat failures and overall service performance.
Establish and maintain consistent service processes, SOPs and standards that improve efficiency, accountability and quality.
Develop training and development plans for the service team, including opportunities to establish and grow an apprenticeship program.
Build a team-first culture based on safety, respect, coaching, accountability and continuous development.
Oversee parts management, including inventory, procurement, availability, stock control and cost management.
Manage the warranty process, including registrations, claims, documentation, manufacturer communication and recovery.
Monitor labour, parts, outsourced repairs, warranty recovery and other service-related costs.
Coordinate vendor repairs, mobile service and outsourced work when internal capacity or capabilities are unavailable.
Leverage and improve digital tools and systems to support work orders, reporting, service tracking and team productivity, and help train the team on their effective use.
Maintain accurate service histories, inspection records, work orders, maintenance documentation and equipment status information.
Ensure service operations, equipment, tools and work practices meet company safety standards and applicable regulatory requirements.
Investigate equipment failures, repeat repairs and customer service concerns and implement corrective actions.
Identify opportunities to improve service operations and independently develop and implement solutions.
Coordinate communication between Service, Operations, Sales, manufacturers, suppliers, vendors and customers.

Requirements

5+ years of experience in service management, shop management, fleet maintenance or a related equipment service environment.
Previous experience leading a structured shop or service operation, including responsibility for technicians, workflow and service performance.
Equipment industry experience strongly preferred, particularly construction, agricultural, heavy equipment or equipment rental. Experience with John Deere, Kubota or similar equipment is an asset.
Automotive service management experience may be considered where there is strong transferable service leadership experience.
Strong understanding of equipment maintenance, repair processes, preventive maintenance and equipment readiness. A mechanical trade background is not required.
Experience with warranty processes, parts management and service-related cost control.
Demonstrated ability to coach, develop and motivate a team while maintaining clear expectations and accountability.
Ability to create training and development plans and support the growth of technicians and apprentices.
Strong commitment to safety and safe work practices.
Comfortable using, implementing and improving digital tools and systems.
Strong process orientation with the ability to develop SOPs, create structure and improve consistency.
Comfortable working through ambiguity, identifying opportunities and taking initiative to implement solutions.
Strong problem-solving, planning and prioritization skills.
Excellent communication and collaboration skills with a team-first approach.
Valid driver's licence with an acceptable driving record.
Proficiency with Microsoft Office and service, work order, fleet or equipment management systems.
Willingness to support urgent service or equipment needs outside regular hours when required.

Benefits

Dental care
Extended health care
Vision care
Employee & Family Assistance Program (EFAP)
Virtual Urgent Care

Accommodations

National Rent-All Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at nationalhr@nationalrentall.com

AI Usage

As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.

Apply About employer

More about this job

Responsibilities

Lead shop and field service, parts, warranty, and equipment maintenance operations, overseeing workflow, preventive maintenance, repairs, equipment readiness, and service performance. Develop the team and service processes, manage costs and vendor work, maintain safety and accurate records, and coordinate with Operations, Sales, suppliers, manufacturers, and customers.

Requirements

Requires at least five years of experience in service management, shop management, fleet maintenance, or a related equipment service environment, including leadership of technicians and service workflows. Candidates should bring strong knowledge of maintenance and repair operations, parts and warranty processes, safety, team development, digital systems, and process improvement; equipment industry experience is preferred, and a mechanical trade background is not required.

Skills

Service Operations Leadership
Shop And Field Service Management
Fleet Maintenance
Preventive Maintenance
Technician Scheduling
Workflow And Process Improvement
Standard Operating Procedures
Team Coaching And Development
Parts And Inventory Management
Warranty Management
Service Cost Control
Safety Compliance
Equipment Repair And Readiness
Digital Service Systems
Problem-Solving
Communication And Collaboration

Benefits

Dental Care
Extended Health Care
Vision Care
Employee And Family Assistance Program (EFAP)
Virtual Urgent Care

Visa sponsorship

Not detected in the job text

Keywords

Shop Service
Field Service
Equipment Rental
Fleet Maintenance
Preventive Maintenance
Equipment Inspections
Equipment Repairs
Work Orders
Technician Scheduling
Equipment Readiness
Parts Management
Inventory Control
Procurement
Warranty Claims
Warranty Recovery
Service Cost Control
Vendor Repairs
Mobile Service
Standard Operating Procedures
Service Performance Reporting
Digital Service Systems
Fleet Management Systems
Microsoft Office
Safety Standards
Apprenticeship Program
Construction Equipment
Agricultural Equipment
Heavy Equipment
John Deere
Kubota

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