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Added 9 mins ago
NB
Banking advisor
National Bank of Canada
Kamloops, BC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 9 mins ago
NB
Investment Development Specialist
National Bank of Canada
Markham, ON
- Full-time
As an Investment and Retirement Specialist at National Bank, you will support and guide clients in developing investment strategies tailored to their needs. Your determination, your strong…
Added 9 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 39 mins ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
Informatica Account Executive (Specialist AE): You are the deep domain expert for Informatica's Intelligent Data Management Cloud™ (IDMC). Partnering directly with Prime Account Executives,…
Added 1 hour ago
B
Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting…
Added 1 hour ago
S
Implementation Specialist (English/Spanish)
SysAid
Toronto, ON
- Full-time
SysAid is a leading provider of IT Service Management (ITSM) and Asset Management solutions delivered through a SaaS model. Trusted by over 5,000 organisations worldwide, we empower…
Added 1 hour ago
Surveyor
Lloyds Register
Halifax, NS
Discuss and present deliverables with internal and external clients, offering suitable solutions when necessary.
Added 1 hour ago
ST
Implementation Specialist (English/Spanish)
SysAid Technologies
Toronto, ON
- Full-time
SysAid is a leading provider of IT Service Management (ITSM) and Asset Management solutions delivered through a SaaS model. Trusted by over 5,000 organisations worldwide, we empower…
Added 1 hour ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
You’re curious - both when addressing customers and when creating solutions that improve our workflows. You seek the answers beyond what’s on the surface.
Added 2 hours ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 4 hours ago
T
City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
…local businesses with customers, is looking for a motivated and customer-focused City Specialist to support its growing presence in Edmonton,…
Added 4 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 4 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 4 hours ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty and help our corporate clients attract and retain top…
Added 5 hours ago
SE
Applications Engineering Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
The Applications Engineering Specialist works directly with Siemens EDA’s customers to help grow the adoption and use of Siemens’s Solido software in their circuit design and verification…
Added 5 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 6 hours ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
External customer support: Performs Integrations and Installations
Added 6 hours ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
External customer support: Performs Integrations and Installations
Added 6 hours ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…
Added 6 hours ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
Monitor and maintain accurate reporting related to scheduling, staffing, field specialist performance, coaching activity, follow-up actions, and overall execution.
Added 6 hours ago
D
Senior Advisor, Business development and sales support
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
…highly complex problems and develop and implement personalized solutions tailored to client needs. You serve as specialist and resource person for your unit, members and clients and…

National Seating & Mobility

Client Experience Specialist/ Customer Service Representative

Kamloops, BC, V2C 4A4, Canada

Competitive Pay: $23–$25 per hour, with annual merit reviews. · Full-time

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Job details

Pay: Competitive Pay: $23–$25 per hour, with annual merit reviews.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Love Helping People? Turn Every Interaction Into a Positive Experience.

At National Seating & Mobility (NSM), we help people move forward with greater independence, confidence and comfort. We provide personalized seating, mobility and positioning solutions to clients across Canada - and we are looking for a Client Experience Specialist to be an important part of that journey.

If you are a people person who enjoys solving problems, staying organized and making a difference, we would love to meet you!

What You’ll Do

Welcome and support clients in person, by phone and by email.
Help clients with equipment questions and identify solutions that meet their needs.
Coordinate deliveries, appointments, equipment trials, demonstrations and rentals.
Build strong relationships with therapists and healthcare professionals.
Coordinate repairs and service for wheelchairs, lifts and other mobility equipment.
Prepare quotes, work orders, customer orders and related documentation.
Maintain accurate client records and information in our systems.
Coordinate equipment transfers between branches and track equipment.
Manage equipment reservations and rentals with exceptional attention to detail.
Process delivery, billing, reservation and service information.
Follow up on client requests and ensure timely resolutions.
Work closely with the branch team to deliver an exceptional client experience.

What You Bring

Customer service experience, preferably with technical products, equipment or services.
Excellent communication, listening and problem-solving skills.
Strong organization, attention to detail and time-management skills.
Ability to manage multiple calls, client visits and priorities in a fast-paced environment.
Comfortable learning new technology and computer systems.
Proficiency with Microsoft Outlook and Excel.
A positive, collaborative attitude and a genuine passion for helping people.

Why NSM?

Competitive Pay: $23–$25 per hour, with annual merit reviews.
Make an Impact: Do meaningful work that improves people’s lives.
Benefits: Employer-paid benefits to support your well-being.
RRSP Matching: Invest in your future with our matching program.
Paid Time Off: Enjoy generous time away from work.
Team Culture: Take part in company-sponsored events and an inclusive workplace.
NSM Gear: Represent our brand with company-sponsored attire.

Ready to Make a Difference?

Bring your customer service skills. Bring your problem-solving mindset. Bring your passion for helping people.

Join NSM and help create better mobility experiences - one client at a time.

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More about this job

Responsibilities

The Client Experience Specialist will support clients by managing inquiries, coordinating equipment deliveries and repairs, and maintaining accurate records. They will also build relationships with healthcare professionals and ensure timely resolution of client requests.

Requirements

Candidates should have customer service experience, preferably with technical products, and possess strong communication and organizational skills. Proficiency in Microsoft Outlook and Excel is required, along with a positive and collaborative attitude.

Skills

Customer service
Communication
Problem-solving
Organization
Attention to detail
Time-management
Microsoft Outlook
Microsoft Excel
Technical product support
Client relations
Documentation
Billing
Equipment coordination

Benefits

Employer-paid benefits
RRSP matching
Paid time off
Company-sponsored events
Company-sponsored attire

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Mobility Equipment
Client Experience
Healthcare
Microsoft Outlook
Microsoft Excel
Billing
Work Orders
Equipment Rentals
Scheduling
Problem Solving
Time Management
Communication
Technical Support
Inventory Tracking

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