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Added 5 mins ago
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City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
Our client, a leading technology company specializing in connecting local businesses with customers, is looking for a motivated and customer-focused City Specialist to support its growing…
Added 35 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 35 mins ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 1 hour ago
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Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 1 hour ago
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Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 1 hour ago
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Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
Support communication to ensure implementation of Syngo and IBD products are seamless for the customer
Added 2 hours ago
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Simulation Operations Specialist - Operations Centre
Fraser Health
Surrey, BC
- Full-time
…standards of quality through the use of current simulation technology. This includes but is not limited to demonstrating and teaching technical aspects of operating simulators. May be…
Added 2 hours ago
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Senior Team Member, Global Financial Reporting & Analysis (24-Month Secondment)
KPMG
ON · Toronto, Ontario
- Full-time
…(formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an…
Added 3 hours ago
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IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems…
Added 3 hours ago
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Marketing Specialist
Manulife
Montreal, QC
- Full-time
We’re seeking a bilingual, detail-oriented Marketing Specialist to help bring high-impact direct-to-consumer marketing programs to life across the CoverMe and Affinity product lines.…
Added 4 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 4 hours ago
SM
RQ11574 – Information Management Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Information Management Specialist with extensive experience in information management, enterprise information governance, metadata governance, information lifecycle…
Added 4 hours ago
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Principal Process Specialist
Fluor
Vancouver, BC
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 4 hours ago
BS
Spécialiste Clinique Flex II
Boston Scientific
Levis, QC
- Full-time
…health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing –…
Added 4 hours ago
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Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Eaton’s Electrical sector is currently seeking a Power System Automation Specialist. This position can be based at one of our listed Eaton location in Ontario, Quebec or Nova Scotia and…
Added 5 hours ago
SG
Drill & Blast Specialist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Support capital planning for drilling equipment, blasting systems, and technology improvements.
Added 5 hours ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Conduct key technology decision evaluations and present them to the Architecture Review Board (ARB) while collaborating with business stakeholders, Enterprise Architecture, application, and…
Added 5 hours ago
PA
Automotive Sales Consultant
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Maintain accurate and up-to-date customer information in the dealership CRM.
Added 5 hours ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Conduct engaging vehicle demonstrations, highlighting Audi features, technology, and benefits.
Added 5 hours ago
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Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental…
Added 5 hours ago
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Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
…products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental…
Added 6 hours ago
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Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset…
Added 6 hours ago
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NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
Coordinates with the other members of the sales team (employees and partners) to support account sales and business development strategies.

National Seating & Mobility

Client Experience Specialist/ Customer Service Representative

Kamloops, BC, V2C 4A4, Canada

Competitive Pay: $23–$25 per hour, with annual merit reviews. · Full-time

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Job details

Pay: Competitive Pay: $23–$25 per hour, with annual merit reviews.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Love Helping People? Turn Every Interaction Into a Positive Experience.

At National Seating & Mobility (NSM), we help people move forward with greater independence, confidence and comfort. We provide personalized seating, mobility and positioning solutions to clients across Canada - and we are looking for a Client Experience Specialist to be an important part of that journey.

If you are a people person who enjoys solving problems, staying organized and making a difference, we would love to meet you!

What You’ll Do

Welcome and support clients in person, by phone and by email.
Help clients with equipment questions and identify solutions that meet their needs.
Coordinate deliveries, appointments, equipment trials, demonstrations and rentals.
Build strong relationships with therapists and healthcare professionals.
Coordinate repairs and service for wheelchairs, lifts and other mobility equipment.
Prepare quotes, work orders, customer orders and related documentation.
Maintain accurate client records and information in our systems.
Coordinate equipment transfers between branches and track equipment.
Manage equipment reservations and rentals with exceptional attention to detail.
Process delivery, billing, reservation and service information.
Follow up on client requests and ensure timely resolutions.
Work closely with the branch team to deliver an exceptional client experience.

What You Bring

Customer service experience, preferably with technical products, equipment or services.
Excellent communication, listening and problem-solving skills.
Strong organization, attention to detail and time-management skills.
Ability to manage multiple calls, client visits and priorities in a fast-paced environment.
Comfortable learning new technology and computer systems.
Proficiency with Microsoft Outlook and Excel.
A positive, collaborative attitude and a genuine passion for helping people.

Why NSM?

Competitive Pay: $23–$25 per hour, with annual merit reviews.
Make an Impact: Do meaningful work that improves people’s lives.
Benefits: Employer-paid benefits to support your well-being.
RRSP Matching: Invest in your future with our matching program.
Paid Time Off: Enjoy generous time away from work.
Team Culture: Take part in company-sponsored events and an inclusive workplace.
NSM Gear: Represent our brand with company-sponsored attire.

Ready to Make a Difference?

Bring your customer service skills. Bring your problem-solving mindset. Bring your passion for helping people.

Join NSM and help create better mobility experiences - one client at a time.

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More about this job

Responsibilities

The Client Experience Specialist will support clients by managing inquiries, coordinating equipment deliveries and repairs, and maintaining accurate records. They will also build relationships with healthcare professionals and ensure timely resolution of client requests.

Requirements

Candidates should have customer service experience, preferably with technical products, and possess strong communication and organizational skills. Proficiency in Microsoft Outlook and Excel is required, along with a positive and collaborative attitude.

Skills

Customer service
Communication
Problem-solving
Organization
Attention to detail
Time-management
Microsoft Outlook
Microsoft Excel
Technical product support
Client relations
Documentation
Billing
Equipment coordination

Benefits

Employer-paid benefits
RRSP matching
Paid time off
Company-sponsored events
Company-sponsored attire

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Mobility Equipment
Client Experience
Healthcare
Microsoft Outlook
Microsoft Excel
Billing
Work Orders
Equipment Rentals
Scheduling
Problem Solving
Time Management
Communication
Technical Support
Inventory Tracking

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