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Added 42 mins ago
PM
Retail Sales Associate - Scarborough Town
POP MART
Toronto, ON · Scarborough Town
- Part-time
…designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS ,…
Added 42 mins ago
A
Client Service Representative - Strathmore (12 Month Term)
ATB
Strathmore, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 58 mins ago
NS
Clinical Nurse Educator - Women and Children's Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…Clinical Nurse Educator demonstrates competency in practice, program design and implementation, monitoring and evaluation of education, leadership and professional practice. The Clinical…
Added 58 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Program Manager of the Bone & Joint department within the Rehabilitation and Supportive Care Services portfolio, the Physiotherapist assesses, diagnoses and treats patients…
Added 58 mins ago
NS
Psychologist PhD - Forensic Sexual Behaviour Program - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Volunteer
Reporting to the Health Services Manager, and under the clinical direction of the Clinical Lead to ensure the effective provision of empirically supported assessment and treatment services…
Added 58 mins ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportat
Added 58 mins ago
NS
Care Team Assistant - Simpson Landing - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Internship
Reporting to the Health Services Manager and working under the supervision or direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on…
Added 58 mins ago
M
Director, Brand
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Added 1 hour ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…described in the clinical pathway. Facilitates the evaluation of services to ensure program and service needs are met. Ensures adherence to established policies, procedures, and protocols…
Added 1 hour ago
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Social Worker | Primary Care
Interior Health Authority
Trail, BC
- Part-time
Beyond direct clinical practice, you will contribute to program development, quality improvement initiatives, research activities, professional education, and interdisciplinary…
Added 1 hour ago
IH
Physiotherapist | Urgent and Primary Care
Interior Health Authority
Cranbrook, BC
- Internship
…stability. Locations that qualify for B.C. Student Loan Forgiveness Program and/or Canada Student Loan…
Added 1 hour ago
IH
Environmental Service Worker | Cleaner
Interior Health Authority
Merritt, BC
- Internship
Interior Health is seeking Environmental Service Workers to join our Support Services Team at Gillis House in Merritt, BC. If you are a reliable, flexible and motivated individual…
Added 1 hour ago
IH
Registered Nurse (RN)| Medical
Interior Health Authority
Trail, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Licensed Practical Nurse (LPN) | Long-term Care
Interior Health Authority
Enderby, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Registered Nurse (RN) | Home Health
Interior Health Authority
Vernon, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Registered Nurse (RN/RPN) | Long-term Care
Interior Health Authority
Armstrong, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Registered Nurse (RN)| Medical
Interior Health Authority
Kamloops, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Medical Laboratory Assistant
Interior Health Authority
Salmon Arm, BC
- Temporary
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Registered Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Penticton, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IW
Senior Analyst Finance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a…
Added 1 hour ago
CC
Carpenter
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…

National Seating & Mobility

Client Experience Specialist/ Customer Service Representative

Kamloops, BC, V2C 4A4, Canada

Competitive Pay: $23–$25 per hour, with annual merit reviews. · Full-time

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Job details

Pay: Competitive Pay: $23–$25 per hour, with annual merit reviews.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Love Helping People? Turn Every Interaction Into a Positive Experience.

At National Seating & Mobility (NSM), we help people move forward with greater independence, confidence and comfort. We provide personalized seating, mobility and positioning solutions to clients across Canada - and we are looking for a Client Experience Specialist to be an important part of that journey.

If you are a people person who enjoys solving problems, staying organized and making a difference, we would love to meet you!

What You’ll Do

Welcome and support clients in person, by phone and by email.
Help clients with equipment questions and identify solutions that meet their needs.
Coordinate deliveries, appointments, equipment trials, demonstrations and rentals.
Build strong relationships with therapists and healthcare professionals.
Coordinate repairs and service for wheelchairs, lifts and other mobility equipment.
Prepare quotes, work orders, customer orders and related documentation.
Maintain accurate client records and information in our systems.
Coordinate equipment transfers between branches and track equipment.
Manage equipment reservations and rentals with exceptional attention to detail.
Process delivery, billing, reservation and service information.
Follow up on client requests and ensure timely resolutions.
Work closely with the branch team to deliver an exceptional client experience.

What You Bring

Customer service experience, preferably with technical products, equipment or services.
Excellent communication, listening and problem-solving skills.
Strong organization, attention to detail and time-management skills.
Ability to manage multiple calls, client visits and priorities in a fast-paced environment.
Comfortable learning new technology and computer systems.
Proficiency with Microsoft Outlook and Excel.
A positive, collaborative attitude and a genuine passion for helping people.

Why NSM?

Competitive Pay: $23–$25 per hour, with annual merit reviews.
Make an Impact: Do meaningful work that improves people’s lives.
Benefits: Employer-paid benefits to support your well-being.
RRSP Matching: Invest in your future with our matching program.
Paid Time Off: Enjoy generous time away from work.
Team Culture: Take part in company-sponsored events and an inclusive workplace.
NSM Gear: Represent our brand with company-sponsored attire.

Ready to Make a Difference?

Bring your customer service skills. Bring your problem-solving mindset. Bring your passion for helping people.

Join NSM and help create better mobility experiences - one client at a time.

Apply About employer

More about this job

Responsibilities

The Client Experience Specialist will support clients by managing inquiries, coordinating equipment deliveries and repairs, and maintaining accurate records. They will also build relationships with healthcare professionals and ensure timely resolution of client requests.

Requirements

Candidates should have customer service experience, preferably with technical products, and possess strong communication and organizational skills. Proficiency in Microsoft Outlook and Excel is required, along with a positive and collaborative attitude.

Skills

Customer service
Communication
Problem-solving
Organization
Attention to detail
Time-management
Microsoft Outlook
Microsoft Excel
Technical product support
Client relations
Documentation
Billing
Equipment coordination

Benefits

Employer-paid benefits
RRSP matching
Paid time off
Company-sponsored events
Company-sponsored attire

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Mobility Equipment
Client Experience
Healthcare
Microsoft Outlook
Microsoft Excel
Billing
Work Orders
Equipment Rentals
Scheduling
Problem Solving
Time Management
Communication
Technical Support
Inventory Tracking

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