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Added 35 mins ago
UH
Technical Specialist, Techna
University Health Network
Toronto, ON
- Full-time
You will be responsible for the technical design, development, and delivery of research data solutions, including REDCap projects and integrations, data management workflows, and extract,…
Added 2 hours ago
T
City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
…customers, is looking for a motivated and customer-focused City Specialist to support its growing presence in Edmonton,…
Added 2 hours ago
H
My Connection Specialist
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Reporting to the Manager of Staff Services Inquiry Center, the Specialist is responsible for supporting the Inquiry Services team and Inquiry Services Representatives in…
Added 2 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Maintain applications operation and ensure quick problem resolution as per the service level standards by monitoring all essential components of the application or database, establishing…
Added 2 hours ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…is responsible for the engagement, onboarding and day to day service management of corporate clients and their equity administration plan terms and associated service offerings. The…
Added 3 hours ago
SE
Applications Engineering Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
The Applications Engineering Specialist works directly with Siemens EDA’s customers to help grow the adoption and use of Siemens’s Solido software in their circuit design and verification…
Added 3 hours ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
As a Physician Billing Specialist for Peri-Operative Services, you will be responsible for training and development initiatives, reporting and reimbursement processes associated with…
Added 4 hours ago
NL
Inside Sales Specialist
Northern Lights Fiber
Calgary, AB
- Full-time
Role Description The Inside Sales Specialist is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. In this role, you will handle inbound and outbound…
Added 4 hours ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 4 hours ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
…employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing,…
Added 4 hours ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
…employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing,…
Added 4 hours ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…
Added 4 hours ago
L
Legal Engineer - In-House
Legora
Toronto, ON
- Full-time
…neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't…
Added 4 hours ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
The Clinical Nurse Specialist (CNS) supports expert nursing care to patients/residents/clients/families and functions as a clinical leader in a particular specialty area within a designated…
Added 4 hours ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.
Added 5 hours ago
S
Railway Systems Integration Specialist
SYSTRA
Toronto, ON
- Full-time
…responsibility for system integration within the corridor and provides technical support to the Corridor Technical leads to support integration. This includes integration of Railway Systems…
Added 5 hours ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems…
Added 6 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11255
Added 7 hours ago
BS
Spécialiste Clinique Flex II
Boston Scientific
Levis, QC
- Full-time
Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical,…
Added 7 hours ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Eaton’s Electrical sector is currently seeking a Power System Automation Specialist. This position can be based at one of our listed Eaton location in Ontario, Quebec or Nova Scotia and…
Added 7 hours ago
IN
Trade Compliance Analyst
IKO North America
Mississauga, ON
- Full-time
Day-to-day customs and trade support for IKO North America, with technical guidance and work oversight from the Trade Compliance Specialist
Added 7 hours ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…collaboration with product owners and vendor Application Managed Service (AMS)…
Added 7 hours ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Bolton, ON
- Full-time
Are you passionate about the automotive industry and known for exceptional customer service and organization? Bolton Ford is looking for an experienced Parts Advisor to join our team, with…
Added 7 hours ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
Are you passionate about automotive excellence and possess exceptional organizational and customer service skills? BMW Mississauga is seeking a dedicated and enthusiastic Parts Advisor to…
Added 7 hours ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…environment management, governs the feature release and weekly service update cycle, and administers Workday security under segregation of duties controls with documented approval and audit…

National Seating & Mobility

Client Experience Specialist/ Customer Service Representative

Kamloops, BC, V2C 4A4, Canada

Competitive Pay: $23–$25 per hour, with annual merit reviews. · Full-time

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Job details

Pay: Competitive Pay: $23–$25 per hour, with annual merit reviews.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Love Helping People? Turn Every Interaction Into a Positive Experience.

At National Seating & Mobility (NSM), we help people move forward with greater independence, confidence and comfort. We provide personalized seating, mobility and positioning solutions to clients across Canada - and we are looking for a Client Experience Specialist to be an important part of that journey.

If you are a people person who enjoys solving problems, staying organized and making a difference, we would love to meet you!

What You’ll Do

Welcome and support clients in person, by phone and by email.
Help clients with equipment questions and identify solutions that meet their needs.
Coordinate deliveries, appointments, equipment trials, demonstrations and rentals.
Build strong relationships with therapists and healthcare professionals.
Coordinate repairs and service for wheelchairs, lifts and other mobility equipment.
Prepare quotes, work orders, customer orders and related documentation.
Maintain accurate client records and information in our systems.
Coordinate equipment transfers between branches and track equipment.
Manage equipment reservations and rentals with exceptional attention to detail.
Process delivery, billing, reservation and service information.
Follow up on client requests and ensure timely resolutions.
Work closely with the branch team to deliver an exceptional client experience.

What You Bring

Customer service experience, preferably with technical products, equipment or services.
Excellent communication, listening and problem-solving skills.
Strong organization, attention to detail and time-management skills.
Ability to manage multiple calls, client visits and priorities in a fast-paced environment.
Comfortable learning new technology and computer systems.
Proficiency with Microsoft Outlook and Excel.
A positive, collaborative attitude and a genuine passion for helping people.

Why NSM?

Competitive Pay: $23–$25 per hour, with annual merit reviews.
Make an Impact: Do meaningful work that improves people’s lives.
Benefits: Employer-paid benefits to support your well-being.
RRSP Matching: Invest in your future with our matching program.
Paid Time Off: Enjoy generous time away from work.
Team Culture: Take part in company-sponsored events and an inclusive workplace.
NSM Gear: Represent our brand with company-sponsored attire.

Ready to Make a Difference?

Bring your customer service skills. Bring your problem-solving mindset. Bring your passion for helping people.

Join NSM and help create better mobility experiences - one client at a time.

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More about this job

Responsibilities

The Client Experience Specialist will support clients by managing inquiries, coordinating equipment deliveries and repairs, and maintaining accurate records. They will also build relationships with healthcare professionals and ensure timely resolution of client requests.

Requirements

Candidates should have customer service experience, preferably with technical products, and possess strong communication and organizational skills. Proficiency in Microsoft Outlook and Excel is required, along with a positive and collaborative attitude.

Skills

Customer service
Communication
Problem-solving
Organization
Attention to detail
Time-management
Microsoft Outlook
Microsoft Excel
Technical product support
Client relations
Documentation
Billing
Equipment coordination

Benefits

Employer-paid benefits
RRSP matching
Paid time off
Company-sponsored events
Company-sponsored attire

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Mobility Equipment
Client Experience
Healthcare
Microsoft Outlook
Microsoft Excel
Billing
Work Orders
Equipment Rentals
Scheduling
Problem Solving
Time Management
Communication
Technical Support
Inventory Tracking

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