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Added 13 mins ago
Property Administrative Assistant (On-Site) - Toronto
Sterling Karamar Property Management
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
To provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team, assist manager with any required tasks.
Added 13 mins ago
Lead
ARC'TERYX
Halifax, NS
$25 to $27.9 CAD / hour
Full-time · Temporary
As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest…
Added 13 mins ago
Business Manager
401 Auto
London, ON
Full-time
Now Hiring: Driven Automotive Business Manager – Take the Lead on Finance & Insurance, Maximize Profitability, and Deliver an Exceptional Client Experience!
Added 13 mins ago
Senior Enterprise Project Manager (Data Unification/MDM)
Kensington
Toronto, ON
The Senior Enterprise Project Manager owns the business casing, planning, delivery, adoption, and governance of strategic projects that sit at the intersection of technology and business.…
Added 13 mins ago
Assistant Branch Manager - Islington & Rexdale, Etobicoke, ON
Scotiabank
Toronto, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 13 mins ago
Manager, Policy Adherence and Effectiveness (English/Spanish) International Banking - Toronto
Scotiabank
Toronto, ON
The Manager, Policy Adherence & Effectiveness (PAE) is a key contributor to the success of the Retail & Small Business Credit Policy Adherence & Effectiveness team of Business Risk…
Added 13 mins ago
Manager, Mortgage Security
Scotiabank
Toronto, ON
…branch, broker, and Home Financing Advisor (HFA) channels. The Manager acts as a key resource for conducting file reviews, identifying patterns, trends and broader risk where concerns…
Added 13 mins ago
Regional Director, High Net Worth Wealth Planning
BMO
Montreal, QC · IBMM
Full-time
…and increase revenues. Executes a disciplined approach to all sales and wealth management strategies to support regional and national business growth while focussing on the client…
Added 13 mins ago
Director Equipment Finance
BMO
Toronto, ON · FCP
Full-time
…and continuous record of significant revenue generation from sales and…
Added 13 mins ago
Senior Manager, Proprietary Cards Canada
BMO
Toronto, ON · BMOPLACE
Full-time
The Senior Manager, Proprietary Cards will support the Director of Proprietary Cards to drive substantial growth to BMO’s proprietary Mastercard credit card product portfolios. They will be…
Added 27 mins ago
Shift Supervisor
The Salvation Army in Canada
Leduc, AB
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 27 mins ago
Gestionnaire de performance , Sherbrooke (Estrie)/Drummondville (Centre-du-Québec)
AutoTrader.ca
Sherbrooke, QC
Full-time
…3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit…
Added 27 mins ago
Shift Supervisor
The Salvation Army in Canada
Peterborough, ON
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 27 mins ago
Accountant
The International Group, Inc.
Toronto, ON · Scarborough, ON
$80,000 to $85,000 CAD / year
Full-time
…accounting for our manufacturing entities. This is a hands-on technical role with a real seat at the table: you will close the books, prove out the balance sheet, and keep our standard cost…
Added 27 mins ago
Store Associate
The Salvation Army in Canada
Ottawa, ON
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 27 mins ago
Pipe Fabrication Project Coordinator
NS Modular
AB · Edmonton, AB
Full-time
Northern Strands Group of Companies consists of Northern Strands, Fortis Mining Engineering Manufacturing, Certified Sales & Rentals, and NS Modular comprising 15 divisions ranging from…
Added 27 mins ago
Project Coordinator
Raven Supply
Richmond, BC
Full-time
…mind, escalating larger commercial decisions to the project manager or sales team as…
Added 29 mins ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Mississauga, ON · Montreal, QC · Ottawa, ON
Full-time
As a Enterprise Sales Manager you will manage a sales team across Canada. You will report into the VP Enterprise sales and will apply your expert subject matter knowledge to manage your…
Added 44 mins ago
Advisor Policy and Procedures
Enbridge
Toronto, ON · North York
Full-time
Connect engineering, operations, and sales teams to promote consistent interpretation and application of policies and procedures.
Added 44 mins ago
Customer Success Manager
NationGraph
Remote, Canada
$75,000 to $95,000 CAD / year
Full-time · Remote
We're looking for a Customer Success Manager to own onboarding and adoption across our growing customer base. You'll work side-by-side with a dedicated Account Manager on a shared…
Added 44 mins ago
Account Manager
NationGraph
Remote, Canada
$100,000 to $150,000 CAD / year
Full-time · Remote
We're looking for an Account Manager to own post-sale customer relationships and drive adoption, retention, and expansion across our growing customer base. You'll be the primary point of…
Added 44 mins ago
Customer Success Manager (Transformation Advisor) | Gestionnaire de la réussite client (conseiller en transformation), Independent Software Vendor (ISV)
Amazon
Toronto, ON · Montreal, QC
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 58 mins ago
Integrated Channel Marketing Supervisor
Canon Canada
Brampton, ON
Full-time
The Supervisor, Integrated Channel Marketing, will be reporting to the Senior Manager, Marketing Communications, and responsible for effectively planning and executing channel marketing…
Added 58 mins ago
Senior Analyst Sales Development
WestJet
Calgary, AB
Full-time
Reporting to the Senior Manager, Sales Planning & Governance, the Senior Analyst plays a critical role at the intersection of strategic planning, analytics, business intelligence,…
Added 58 mins ago
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
Full-time
This is neither a delivery-only architecture role nor a pure sales position. The successful candidate will use their banking knowledge and technical credibility to shape executable…

NationGraph

Account Manager

Remote, Canada

Pay: $100,000 to $150,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 2+ years of experience in account management, customer success, or a related client-facing role in B2B SaaS
Posting language: English
Posted: Sep 21, 2026

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Original job description

About NationGraph

NationGraph is making public sector data accessible and actionable for businesses selling to cities, counties, state agencies, schools, and special districts. NationGraph’s data and intelligence engine provides buying signals derived from millions of public sector sources. Founded in 2024, NationGraph is dedicated to making uncommon knowledge common, because public data should actually be public. Learn more at nationgraph.com

The Opportunity
We're looking for an Account Manager to own post-sale customer relationships and drive adoption, retention, and expansion across our growing customer base. You'll be the primary point of contact for customers after they sign, ensuring they get value from NationGraph and grow with us.

What You'll Do

Own a portfolio of customer accounts, serving as their primary point of contact and trusted advisor
Drive product adoption by running onboarding sessions, training users, and building custom workspace configurations
Monitor account health using product usage data, signals, and regular check-ins to identify risks and expansion opportunities
Manage renewals and upsells - ensuring customers see clear ROI and expanding seat counts and feature adoption
Collaborate with sales, product, and engineering to relay customer feedback and influence the roadmap
Build and maintain case studies and testimonials from happy customers to support marketing and sales efforts

What We're Looking For

2+ years of experience in account management, customer success, or a related client-facing role in B2B SaaS
The ability to retain and amplify revenue generation from your coverage
Strong communication skills - you can explain complex product features clearly and build trust with stakeholders at all levels
Experience managing a book of business with retention and expansion targets
Comfort with data - you can pull usage reports, spot trends, and use data to drive conversations
Proactive and organized - you follow up before being asked and nothing falls through the cracks
Genuine interest in government, public sector, and technology

Nice to Have

Experience in govtech, edtech, or selling into SLED (state, local, education) markets
Familiarity with CRM tools (HubSpot) and customer success platforms
Experience with procurement data, government contracting, or public sector workflows
Background in onboarding or training customers on technical products

Benefits:

Competitive salary + early-stage equity 💰
Unlimited PTO ✈️
High-quality health insurance, dental & vision coverage 🏥
Company provided lunches (Mon - Thur) 🍜

Our Interview Process
We run a focused, high-signal process designed to be fast, thoughtful, and respectful of your time. Our goal is mutual clarity - not unnecessary hoops.

Round 1: Intro Conversation (30 min video call)
A short conversation to get to know each other.
We’ll talk about your background, motivations, and what you’re looking for. You’ll learn more about us, the role, and how we work.
Goal: Mutual fit and alignment on culture and values.

Round 2: Deep Dive (30-60min)
A working session where we explore your domain expertise and how you approach problems.
This is not trivia or gotcha questions - we’re interested in how you think.
Goal: Understand your depth, judgment, and problem-solving style.

Round 3: Case Exercise (Take-home or live)
A practical, real-world exercise that reflects the kind of work you’d do here.
You may complete it asynchronously or live with us depending on the role.
Goal: See what you can produce in your role.

Round 4: Final Round
You’ll spend with our founders, and dive deeper into how we’d work together.
Goal: Final mutual evaluation and, if there’s strong alignment, an offer.

Our Principles

Speed: We aim to move from round to offer quickly, we appreciate your time.
Respect: Every round has a clear purpose. No redundant interviews.
Signal over ceremony: We care more about what you’ve built and how you think than where you went to school.
Mutual evaluation: This is a two-way process. You’re interviewing us, too!
Bar-raising: Every hire should make the team stronger. When in doubt, we pass.

We’re flexible and supportive when working-from-home is needed to maintain a healthy, balanced work environment.

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More about this job

Responsibilities

The Account Manager will own post-sale customer relationships to drive product adoption, retention, and expansion. They will serve as the primary point of contact, monitor account health, and collaborate with internal teams to influence the product roadmap.

Requirements

Candidates must have at least 2 years of experience in account management or customer success within a B2B SaaS environment. Strong communication skills, data proficiency, and a genuine interest in the public sector and government technology are required.

Skills

Account management
Customer success
B2B SaaS
Revenue retention
Upselling
Product adoption
Data analysis
Communication
Stakeholder management
CRM
HubSpot
Public sector workflows
Government contracting
Onboarding
Training

Benefits

Competitive salary
Early-stage equity
Unlimited PTO
Health insurance
Dental coverage
Vision coverage
Company provided lunches

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Success
B2B SaaS
Public Sector
Government Technology
SLED
EdTech
GovTech
CRM
HubSpot
Data Analysis
Revenue Generation
Onboarding
Training
Procurement Data
Government Contracting
Retention
Upselling
Stakeholder Management
Case Studies

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