QA Compliance Coordinator
- Coquitlam, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (3+ years)
- Posting language
- English
- Posted
Original job description
The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm; Hybrid
$65,500 – $75,000
In this role, you will:
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
FGOffice
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm; Hybrid
$65,500 – $75,000
In this role, you will:
- Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.
- Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders
- Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
- Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
- Conduct trend analysis and present quarterly and annual reports as a part of management review
- Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
- Liaise external stakeholders and internal personnel related to Quality compliance initiatives
- Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)
- Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
- Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (3+ years)
- Knowledge of current Good Manufacturing Practices (GMP)
- Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
- Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations (an asset)
- Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset)
- Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset)
- Experience with pharmacovigilance and complaint handling (an asset)
- Knowledge of product, raw materials specifications, and label compliance requirements (an asset)
- Valid BC driver's license and access to a reliable vehicle
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- Loyalty share program (based on service length)
- $200.00 safety boot voucher & company provided PPE
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Bus pass reimbursement
- Exclusive discounts with various vendors
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
FGOffice
More about this job
Responsibilities
Coordinate the attainment and maintenance of quality certifications, maintain quality agreements, and manage investigations into product complaints and adverse reactions. Track CAPAs, analyze quality trends, report to management, monitor regulatory and certification updates, and support compliance procedures and stakeholder coordination.
Requirements
A bachelor’s degree in a scientific discipline and at least three years of relevant experience in the food, natural health products, or pharmaceutical industry are required, along with knowledge of GMP and proficiency in MS Office. Knowledge of relevant Canadian and international regulations, certification programs, vendor audits, pharmacovigilance, product specifications, and label compliance is an asset; a valid BC driver’s license and reliable vehicle are also required.
Skills
- Quality Compliance
- Certification Coordination
- Organic Certification
- Halal Certification
- Supplier Quality Agreements
- Customer Quality Agreements
- Complaint Investigation
- Adverse Reaction Handling
- Corrective and Preventive Actions (CAPAs)
- Trend Analysis
- Management Reporting
- Regulatory Compliance
- Standard Operating Procedures (SOPs)
- Current Good Manufacturing Practices (cGMP)
- Vendor Audits
Benefits
- Healthcare Benefits
- Health and Personal Spending Accounts
- Wellness Days
- Employee and Family Assistance Program
- Company-Provided RRSP
- Loyalty Share Program
- Safety Boot Voucher
- Company-Provided PPE
- Annual Company Product Allowance
- Employee Discount
- Free Onsite Parking
- Bus Pass Reimbursement
- Vendor Discounts
Visa sponsorship
Not detected in the job text
Categories
- Manufacturing
- Healthcare
- Science & Research
- Management & Leadership
Keywords
- Quality Assurance
- Quality Compliance
- Organic Certification
- Halal Certification
- Marine Stewardship Council (MSC)
- Fish Oil Standards (FOS)
- Quality Agreements
- Product Quality Complaints
- Adverse Reactions
- Corrective and Preventive Actions (CAPAs)
- Trend Analysis
- Management Review
- Licensing
- Regulatory Compliance
- Standard Operating Procedures (SOPs)
- Work Procedures (WPs)
- Current Good Manufacturing Practices (cGMP)
- MS Office
- Canadian Food Inspection Agency (CFIA)
- Food and Drugs Act
- Health Canada
- European Union TRACES
- Therapeutic Goods Administration (TGA)
- Organic Accreditation
- Vendor Audits
- Pharmacovigilance
- Complaint Handling
- Raw Material Specifications
- Label Compliance