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Added 2 mins ago
FH
Customer Service Rep - Laser City
FunEx Head Office
AB · Edmonton, AB
- Part-time
We are looking for fun, friendly and outgoing people to join our Customer Service team in Edmonton!
Added 16 mins ago
R-
Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 16 mins ago
W
(CAN) General Merchandise Associate
Walmart
Powell River, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 16 mins ago
W
(CAN) General Merchandise Associate
Walmart
London, ON
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 16 mins ago
W
General Merchandise Associate
Walmart
Charlottetown, PE
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 16 mins ago
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(CAN) General Merchandise Associate
Walmart
Charlottetown, PE
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 46 mins ago
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Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
…shop floor and at supplier facilities rather than sitting at a desk all day. The role is centered around supporting a critical supplier whose performance directly impacts production. Expect…
Added 46 mins ago
A
Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
…shop floor and at supplier facilities rather than sitting at a desk all day. The role is centered around supporting a critical supplier whose performance directly impacts production. Expect…
Added 46 mins ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 1 hour ago
TH
Lumber Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Tool Rental Associate Part Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Paint Sales Associate Full-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Overnight Order Picker Part Time (KANATA)
The Home Depot Canada
Ottawa, ON
- Part-time
Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns…
Added 1 hour ago
TH
Lumber Associate Part Time (KANATA)
The Home Depot Canada
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Plumbing and Electrical Sales Associate Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Lumber Sales Associate : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Seasonal Sales Associate Part-Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Order Picker : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 1 hour ago
TH
Special Services Associate : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 1 hour ago
TH
Seasonal Sales Associate : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Lumber Sales Associate : Part Time - RICHMOND
The Home Depot Canada
Richmond, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Millwork Sales Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
AC
Shipping Clerk
Aston Carter
AB · Edmonton, Alberta
- $20 to $23 CAD / hour
- Contract
Experience working alongside a customer service or order desk team.
Added 3 hours ago
BW
Social Worker I, MSW, Neonatal Intensive Care Unit (NICU) and MotherBaby Care (MBC) - BC Women’s Hospital + Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…patients and families with a health condition relevant to the service/program area within BC Women’s Hospital & Health Centre including clinical skills in crisis intervention, assessment,…
Added 3 hours ago
Front Office Supervisor
Coast Hotels
North Vancouver, BC
…diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we…

Naturally Pacific Resort

Night Auditor

Campbell River, BC, Canada

You will be eligible to receive wages starting from $22.05 to $24.50 per hour, this will be determined by your skill set, education and experience. · Full-time

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Job details

Pay: You will be eligible to receive wages starting from $22.05 to $24.50 per hour, this will be determined by your skill set, education and experience.
Job type: Full-time
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role
As a key member of our team the Night Auditor will be responsible for independently handling overnight operations of the Front Desk Department for the Resort. They will ensure an exceptional level of hospitality standards to ensure smooth operations. The Night Auditor will be detail oriented, have strong customer service skills with a friendly and professional demeanor. They will be responsible for the overnight hotel operation, and all guest interactions – arrival experience, specialized recommendations, and departure experience. They will go above and beyond to provide services for guests even when certain departments are not available.

Your contributions to the team include:

Welcome guests and provide exceptional service throughout their stay.
Check out guests and build a post-stay relationship.
Handle guest inquiries and complaints with a high level of professionalism and hospitality.
Ensure guests’ requests are handled in a timely and efficient manner.
Strong knowledge of the Resort facilities and local attractions and events to provide the guests with a memorable and personalized experience.
Follow department policies, procedures, and service standards.
Utilize various computer software programs to aid guest check-in and check-out and process transactions.
Balance hotel transactions, printing reports for management
Maintain accurate and timely journal entries.
Collaborate with other departments to ensure a seamless experience for guests.
Maintain confidentiality of guest information and pertinent hotel data.
Maintain full awareness of emergency and safety procedures.
Additional tasks and duties as assigned.

A few things we are looking for in a new team member:

Minimum 1 year of guest service experience.
Preferably 1 year of experience in hospitality.
Experience working nights.
Excellent communication and interpersonal skills.
Willingness to learn new skills.
Strong organizational skills.
Self-motivated individual.
A positive team player.
Good computer software skills.
Must be able to perform job functions with attention to detail, speed and accuracy.
Prioritization and task management skills.
Remaining calm under pressure and resolving problems using good judgment.
Follow directions thoroughly with minimal supervision.
Work cohesively with co-workers as part of a team.
Ability to work mornings, evenings, weekends, and holidays.

Perks & Benefits
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.

Comprehensive employer paid health, vision, and dental coverage for you and your family.
Access to ongoing training and development opportunities to support your career growth and advancement within the company.
Employee and Family Assistance Program.
Discounts on various resort amenities and services such as food, golf, retail, and spa.
Support for your health and wellness goals.
Registered Pension Plan (RPP) eligibility after 1 year.
Accommodations available for qualifying candidates.

You will be eligible to receive wages starting from $22.05 to $24.50 per hour, this will be determined by your skill set, education and experience.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.

Thank you and we look forward to receiving your application!

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More about this job

Responsibilities

Manage overnight front desk and hotel operations, including guest arrivals, departures, inquiries, complaints, and requests. Balance hotel transactions, prepare management reports, maintain accurate journal entries, follow safety and confidentiality procedures, and coordinate with other departments to provide a seamless guest experience.

Requirements

Candidates need at least one year of guest service experience, with hospitality and night-work experience preferred. They should have strong communication, organization, computer, and customer-service skills; work accurately and calmly under pressure; follow directions with minimal supervision; and be available for varied shifts, weekends, and holidays.

Skills

Guest Service
Hospitality
Customer Service
Communication
Interpersonal Skills
Organization
Computer Software Skills
Attention To Detail
Task Prioritization
Problem Solving
Judgment
Teamwork
Time Management
Transaction Processing
Night Audit
Conflict Resolution

Benefits

Employer-Paid Health Coverage
Vision Coverage
Dental Coverage
Training And Development Opportunities
Employee And Family Assistance Program
Resort Amenity Discounts
Health And Wellness Support
Registered Pension Plan
Accommodations For Qualifying Candidates

Visa sponsorship

Not detected in the job text

Keywords

Night Audit
Front Desk
Overnight Hotel Operations
Guest Check-In
Guest Check-Out
Guest Relations
Guest Inquiries
Complaint Resolution
Hospitality
Customer Service
Hotel Transactions
Transaction Balancing
Management Reports
Journal Entries
Computer Software
Resort Facilities
Local Attractions
Department Policies
Service Standards
Guest Confidentiality
Emergency Procedures
Safety Procedures
Team Collaboration
Campbell River
Resort Operations

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