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Added 12 mins ago
SC
Security and Compliance Analyst
samdesk Canada Inc.
Edmonton, AB
- Full-time
We’re hiring a Security & Compliance Analyst to join our Infrastructure & Security team. This role has both technical and administrative work. You’ll help run our SOC 2 Type II program day…
Added 1 hour ago
EC
Intern Tax Analyst
Eaton Corporation
Mississauga, ON
- Full-time
Reporting to the Tax Analyst, you will support the Canadian Tax team in a variety of corporate income tax, tax accounting, and compliance activities. This role provides valuable exposure to…
Added 1 hour ago
IN
Trade Compliance Analyst
IKO North America
Mississauga, ON
- Full-time
The Trade Compliance Analyst supports the daily customs operation for IKO North America. The role is the first point of contact for routine customs questions from Logistics, Procurement,…
Added 1 hour ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
CSA Group has an immediate opportunity for a Senior Workday Analyst, HCM & Financials to be responsible for the configuration, integrity, security, and continuous improvement of CSA Group's…
Added 2 hours ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
Added 2 hours ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
Added 2 hours ago
RP
Senior Financial Analyst - Tax
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $65,000 to $85,000 CAD / year
- Full-time
…federal audits, manage pension accounting and the environmental compliance…
Added 2 hours ago
MT
Analyst, CMI
Miller Thomson LLP
Montreal, QC
- Full-time
The CMI Analyst is responsible for the ongoing maintenance, accuracy, and integrity of client and matter information within the firm’s systems. The role ensures that client and matter…
Added 2 hours ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
…clients while delivering a legendary experience. The Credit Analyst is primarily responsible for structuring credit, with focus on assessing credit worthiness or risk of potential customers…
Added 2 hours ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 3 hours ago
ES
Junior Security Analyst
eHealth Saskatchewan
Saskatoon, SK
- Full-time
As a Junior Security Analyst – Governance, Risk & Compliance (GRC), you’ll help protect the information and digital services that Saskatchewan’s health system relies on. You’ll assess…
Added 3 hours ago
CE
Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
As a Policy Writer and Analyst, you will be a part of our Corporate Circle Team and support Compass Early Learning and Care’s commitment to clear, accessible, and values-based policies that…
Added 3 hours ago
S
Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…
Added 3 hours ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 3 hours ago
PH
Senior Financial Analyst - Paramed
ParaMed Home Health Care
Markham, ON
- Full-time
Reporting to FP&A Director, the Senior Financial Analyst will be responsible for processing and analyzing of financial data, driving financial performance and supporting budgeting and…
Added 3 hours ago
J
Analyst, Operational Performance / Hybrid
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
As an Analyst in Operational Performance, you will serve as a data steward responsible for managing, analyzing, and reporting on key operational metrics across our commercial real estate…
Added 3 hours ago
R
Junior Accountant
Raise
Mississauga, ON
- Full-time
…sheet reconciliations, invoice validations, and regulatory compliance…
Added 4 hours ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
We are seeking a highly analytical and technology-driven Supply Chain Analyst to support the Strategic Procurement organization. This role focuses on enabling data-driven decision-making,…
Added 4 hours ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of…
Added 4 hours ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
Acting with a high degree of independence, the Senior Business Analyst manages the JIRA delivery board, drives executive-level reporting, applies a product mindset to backlog and roadmap…
Added 4 hours ago
M
Functional Analyst, EDI Integration
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Functional Analyst, EDI Integration to support and evolve our healthcare B2B integration ecosystem. This role combines EDI expertise, trading partner onboarding, EDI…
Added 4 hours ago
AG
Tax Analyst
Aquilini Group
Vancouver, BC
- Full-time
As the Senior Tax Analyst at Aquilini, no two days are alike. You will manage a diverse portfolio of companies, navigate complex tax regulations, and adapt to constantly evolving…
Added 4 hours ago
B
QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
…resolution. Support UAT, production releases, and regulatory compliance testing, contributing to successful project delivery with minimal post-production…
Added 4 hours ago
T
Senior Quality Control Analyst (5511)
TD
Markham, ON · Toronto, ON
- Full-time
…2nd Level reviewers and Regulatory Reporting, the Senior QC Analyst is responsible for validating that Reasonable Grounds to Suspect (RGS) money laundering and/or terrorist financing have…
Added 4 hours ago
NC
Business Analyst – Technology Training
NAV CANADA
Ottawa, ON
- Full-time
The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services.…

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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