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Added 4 mins ago
TT
Project Engineer (Laval)
trane technologies
Laval, QC · Longueuil, QC
- Full-time
Trane in Laval is hiring for a Controls Project Engineer to join our team. In this role, you will be responsible for hardware and software design activities for building automation systems.…
Added 4 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 4 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
As a Payments Product Manager, you will help shape and manage solutions spanning issuer processing, debit cards and retail merchant acquiring. You will translate client, market and payment…
Added 4 mins ago
A
Assistant Director, Finance and Business Support
AccorHotel
Lake Louise, AB
- Full-time
Reporting to the Director, Finance & Business Support responsibilities include but are not limited to:
Added 17 mins ago
SH
Financial Controller
SENS HØTEL
Montreal, QC
- Full-time
Reporting to the Regional Director and the General Manager, this position offers a high level of autonomy within a professional setting that encourages growth and development.
Added 17 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
…waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the…
Added 17 mins ago
SH
Project Manager, Enterprise Value Delivery
SE Health
Markham, ON
- Full-time
The Project Manager Level 2 (L2), Enterprise Value Delivery is accountable for the end-to-end delivery of enterprise-priority projects, ensuring defined outcomes are achieved on time,…
Added 17 mins ago
ES
Desktop Senior Engineer
Epsilon Solutions Ltd.
Montreal, QC
- Full-time
Added 17 mins ago
WI
Commercial Manager
WSP in Canada
Toronto, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 17 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
…running reliable IT operations and strengthening cybersecurity controls that protect YWCA’s clients, staff, and organisational…
Added 17 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
…Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other folks in Payroll, Accounting, AP, AR,…
Added 17 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
We are seeking an Estimator to support our workforce accommodation and camp services business. In this role, you will develop accurate, competitive, and commercially sound estimates for…
Added 48 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
…frameworks, policies, standards, procedures, methodologies, and controls to support regulatory compliance and business…
Added 48 mins ago
AI
Desktop Support Engineer (French)
Apptoza Inc.
Montreal, QC
- Full-time
Added 48 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
Drive enterprise-wide accountability: Partner with business leaders to establish clear risk ownership, strengthen internal controls, and embed risk management into day-to-day operations and…
Added 48 mins ago
NS
Senior Desktop Engineer
N2P Systems
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Support Windows and macOS endpoints, Microsoft 365 applications, and enterprise business applications.
Added 48 mins ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 48 mins ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you partner closely with the Senior Staff Team to identify risks, improve operational performance, and build strong operational capability within the team.…
Added 48 mins ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
…core of what we do. To introduce our software to our clients, business consultants are essential to…
Added 48 mins ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
…APIs, integrations, cloud and data-platform concepts, security, controls, and production support, while communicating technical topics through a clear business…
Added 48 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 48 mins ago
FS
Financial Controller
Futran Solutions
Winnipeg, MB
- Full-time
…leadership, and a process improvement mindset to a growing business navigating increasing operational complexity. You will lead and develop the finance team, strengthen financial reporting…
Added 48 mins ago
JH
Kitchen Manager - Hotel
JRoss Hospitality Recruiters
Winnipeg, MB
- $70,000 to $75,000 CAD / year
- Full-time
Working closely with hotel leadership, the Kitchen Manager will oversee a varied culinary operation that includes restaurant service, breakfast, banquets, conferences, and special events.…
Added 1 hour ago
W
(CAN) Customer Service Manager (Part Time)
Walmart
London, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Trois-Rivières, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Applications open in a new tab.

Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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