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Added 10 mins ago
C
Analyste d'affaires
CGI
Montreal, QC
- Full-time
CGI Montréal is looking for a Business Analyst to contribute to multiple digital transformation projects. In this role, you will work closely with stakeholders and technology teams to…
Added 11 mins ago
SH
Business Analyst
SE Health
Markham, ON
- Full-time
The Business Analyst, Enterprise Value Delivery supports the successful delivery of enterprise transformation initiatives by translating business needs into clear, structured requirements…
Added 11 mins ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
The Senior Business Analyst leads complex analysis work across enterprise initiatives with multiple business areas, systems, and delivery dependencies. The role operates with a high degree…
Added 11 mins ago
P&
Ingénieur analyste - Systèmes de contrôle / Engineer, Analyst - Control Systems
Pratt & Whitney
Longueuil, QC
- Full-time
Added 11 mins ago
B
Functional Analyst
Brunel
Calgary, AB
- $80 to $90 CAD / hour
- Contract
We are seeking an experienced Functional Analyst, Enterprise Asset Management (EAM) to support and enhance critical asset management capabilities within a large-scale Midstream operation.…
Added 11 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
The Financial Reporting team within the VP Finance & Services is currently seeking a Full-time Temporary Relief Analyst, Financial Reporting for approximately 1 year.
Added 11 mins ago
Business Analyst - Business Systems & Project Delivery
Surepoint Group
Edmonton, AB
…business processes, identify gaps, and recommend opportunities for process standardization and…
Added 41 mins ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
We are seeking a highly analytical and technology-driven Supply Chain Analyst to support the Strategic Procurement organization. This role focuses on enabling data-driven decision-making,…
Added 41 mins ago
D
Analyst or Consultant, Government and Public Sector Solutions
Deloitte
Ottawa, ON
- Full-time
0-5 years of relevant work experience, including exposure to business analysis, transformation initiatives, process improvement, service delivery, policy or program implementation, project…
Added 41 mins ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
Acting with a high degree of independence, the Senior Business Analyst manages the JIRA delivery board, drives executive-level reporting, applies a product mindset to backlog and roadmap…
Added 41 mins ago
M
Functional Analyst, EDI Integration
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Functional Analyst, EDI Integration to support and evolve our healthcare B2B integration ecosystem. This role combines EDI expertise, trading partner onboarding, EDI…
Added 56 mins ago
SI
Associate Claims Bordereau Analyst
Sovereign Insurance
Calgary, AB · Vancouver, BC · Winnipeg, MB
- Full-time
Knowledge of process improvement and automation concepts, with the ability to identify opportunities to enhance efficiency and effectiveness.
Added 56 mins ago
AG
Tax Analyst
Aquilini Group
Vancouver, BC
- Full-time
· Proactively identify and implement areas for process improvement, tracking metrics for reporting and improving digital access to information
Added 1 hour ago
SI
Business Analyst
Spait Infotech
Canada
- Full-time
Understand business processes and identify areas for improvement.
Added 1 hour ago
SD
Business Application Analyst
Security Distributors Inc - Canada
Toronto, ON
- Full-time
We're looking for a Business Applications Analyst to support and optimize SDI Canada's business applications and ERP systems.
Added 1 hour ago
NC
Business Analyst – Technology Training
NAV CANADA
Ottawa, ON
- Full-time
The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services.…
Added 1 hour ago
K
Accounting Analyst
Keyera
Fort Saskatchewan, AB
- Full-time
The Accounting Analyst will primarily be responsible for invoice management and providing site accounting support across budgeting, projects, inventory, reporting, and process improvement.
Added 1 hour ago
C
Senior Financial Analyst
Campbell's
Mississauga, ON · CAN - ON - Mississauga
- Full-time
The Financial Analyst, Sales Finance & Financial Planning and Analysis provides financial analysis, planning and reporting support to Sales Finance and Financial Planning & Analysis,…
Added 1 hour ago
BG
Senior Procurement Analyst - Property Management
Brandt Group of Companies
Zehner
- Full-time
Learn and support contracting process (negotiation, contract preparation and administration), tactical and transactional activity for assigned areas.
Added 1 hour ago
A
Senior Analyst, Fund Reporting
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
We are looking to fill an opening for a skilled and highly motivated individual to join the Finance & Treasury team as Senior Analyst, Fund Reporting.
Added 1 hour ago
BG
Procurement Analyst
Brandt Group of Companies
Zehner
- Full-time
Understand the contracting process (negotiation, contract preparation and administration), tactical and transactional activity for assigned areas.
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 1 hour ago
AT
LiDAR Production Analyst (Junior to Senior)
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
- $25 to $35 CAD / hour
- Contract
Working alongside experienced technical leads and a collaborative production team, you'll process, classify, and quality-check LiDAR datasets to meet project specifications. This is a great…
Added 1 hour ago
WM
AP Analyst
WPIC Marketing + Technologies
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Experience with accounting automation, process improvement initiatives, or financial workflow optimization.
Added 1 hour ago
Strategic Business Analyst
City of Edmonton
AB
In this high-visibility role, you will facilitate service improvement initiatives across three departments: Office of the City Manager, Corporate Services, and Financial Services. You will…

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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