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Added 2 mins ago
PC
Environmental Health Safety Coordinator
Precision Castparts Corp., Canada
Concord, ON
- Full-time
· Assist with 6S Program: labeling, organization, shadow boards preparation, layouts, and taking/posting area pictures
Added 2 mins ago
SC
Procurement Coordinator
Sturgeon County
Morinville, AB
- $83,161 to $105,805 CAD / year
- Temporary
The Procurement Coordinator is responsible for oversight and recommendations relative to Sturgeon County procurement activities. This role is versed in internal best practices relevant to…
Added 2 mins ago
Estimator
State Window Corporation
Vaughan, ON
Communicate with the Bid Coordinator and Business Development Team to gather any necessary information;
Added 2 mins ago
C
Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…client needs are met with the highest quality. As a Senior Test Coordinator, you’ll be a team lead on CIBC’s Technology team, assigning and overseeing the execution of test cases and…
Added 32 mins ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
The Co-op Coordinator will participate in the planning, development and administration of the co-op and career programs in assigned departments and is responsible for coordinating the…
Added 32 mins ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
Contribute to NAV CANADA’s overall Technology program with growing experience and knowledge of specialty systems function and field utilization.
Added 47 mins ago
Academic Technologist, Pre-Service Fire Program
Georgian College
ON
Collaborates with program coordinator and appropriate faculty to formulate a plan of action, and provides individual coaching, to a group of students struggling to demonstrate skill…
Added 1 hour ago
A
Logistics Coordinator / Coordinateur Logistique
ArdoVLM
Dollard-Des Ormeaux, QC
- Full-time
Are you an experienced Logistics Coordinator ready to advance your career? If so, we have an exciting opportunity for you! We’re looking for a Logistics Coordinator - First Mile, who…
Added 1 hour ago
SM
Project Coordinator
SCR Mining & Tunnelling
Bissett, MB
- Full-time
The Project Coordinator is responsible for various coordination and administrative duties surrounding a project or a portfolio of projects. The incumbent will work closely with the assigned…
Added 1 hour ago
TR
Geotechnical Technical Coordinator
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Geotechnical Technical Coordinator to support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 1 hour ago
Coordinator, Construction Services
Defence Construction Canada
NT · NWT, Yellowknife_, Northwest Territories
As Coordinator, Construction Services, you will play a key role in delivering complex construction projects, working closely with contractors, consultants and Client-Partners to keep work…
Added 1 hour ago
CO
Asset Coordinator
City of Windsor
Windsor, ON
- Temporary
Monitor and review progress and performance of the City’s Asset Management Program;
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…such as Physician/Midwife/Nurse Practitioner, Patient Care Coordinator, Unit Perinatal Clinical Educator, Program Director and other team members as…
Added 1 hour ago
PH
Site Supervisor S2 Up to 8 FTE
Provincial Health Services Authority
Whistler, BC
- Full-time
…discipline specific Technical Practice Lead and or Technical Coordinator. Duties/Accountabilities: 1. Oversees the supervision, support and coordination of the workflow and staffing…
Added 1 hour ago
HR
Civic Addressing Coordinator
Halifax Regional Municipality
Halifax, NS
- Full-time
…municipal asset identification initiative. The Civic Addressing Coordinator is responsible for the development, implementation, revision, and enforcement of by-law regulations (C-300 Civic…
Added 1 hour ago
TS
Administration/Project Coordinator
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
The Administrative & Projects Coordinator provides administrative and project coordination support to the Territorial Youth Secretaries and the Youth Department. The position coordinates…
Added 1 hour ago
Office Coordinator, Volunteer Resources
Nova Scotia Health and IWK Health
Halifax, NS
Department/Program: Volunteer Resources, People Services
Added 2 hours ago
CI
Project Support Officer
Cuso International
Halifax, NS
- Volunteer
Support the Project Coordinator with various project-related activities as required to meet program goals and deliverables. This includes providing general assistance for special projects…
Added 2 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 2 hours ago
MM
Customer Support and Invoicing Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
Act as co-host and coordinator for organization-wide alignment meetings, ensuring information is current and stakeholders are aligned.
Added 2 hours ago
CH
Registered Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 2 hours ago
CH
Registered Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 2 hours ago
CH
Registered Nurse - ICU CCU
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 2 hours ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 2 hours ago
CH
Registered Psychiatric Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN/RPN identifies needs and sets priorities in collaboration with the…

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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