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Added 11 mins ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
The Coordinator works with partners to streamline and standardize processes and ensure policies, procedures, and standards are adhered to in relation to PFCC. The Coordinator communicates…
Added 11 mins ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
Added 27 mins ago
CE
Organizational Lead - Communications
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Please see more information on our Women and Gender Equity Project.
Added 27 mins ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Lead Compliance and Risk Management (including alignment with Legislation, Policy development and CELC Vision Framework).
Added 1 hour ago
CO
Project Coordinator
City of Edmonton
AB · Edmonton, AB
- Full-time
…solutions? The City of Edmonton’s Waste Services Branch is seeking a Project Coordinator to support our 25-year Waste Strategy. In this role, you will lead research initiatives and support…
Added 1 hour ago
EI
Superintendent - Civil Construction
EBC Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
Our seasoned team of engineers, project managers and other specialists also put their energy into the construction of wind farms and to the benefit of hydroelectric projects such as dams,…
Added 1 hour ago
P
Budget Project Coordinator
PHD
Toronto, ON
- Full-time
A dynamic and passionate Budget Project Coordinator who will support the Client Accounting team by delivering accurate and timely administrative, project coordinator, and reporting support.
Added 1 hour ago
EI
Assistant Superintendent
EBC Inc.
North Vancouver, BC
- Full-time
…solutions to ensure the successful execution of the Stanley Park project. The Assistant Superintendent will be working primarily on night…
Added 1 hour ago
NP
Social Media Coordinator
Northland Properties
Vancouver, BC
- Full-time
…Restaurants and Shark Club, as well as overseeing community management, research, influencer management and sponsorship. This role also participates in content creation, copywriting,…
Added 1 hour ago
CE
Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Support the maintenance of policy management systems in collaboration with the Corporate Coordinator.
Added 1 hour ago
P
Fulfillment Technician - Events & Shows
PixMob
Montreal, QC
- Full-time
Ensure inventory accuracy in collaboration with the Project Coordinator.
Added 1 hour ago
N
Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 1 hour ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Principal Investigator, coordinate and report on the research project life cycle, including work plans, timelines, resources, recruitment milestones, risks, data…
Added 1 hour ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Publish and update content through the company's content management system.
Added 1 hour ago
FF
Workforce Planning Coordinator
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
The Workforce Planning Coordinator supports the department manager in coordinating and scheduling field personnel to meet operational and project requirements. This role serves as a key…
Added 1 hour ago
PC
Operations Coordinator (15 Months Contract)
Pharmasave Canada
Langley (District), BC · Langley, BC
- Full-time
Project Management experience is a strong asset
Added 1 hour ago
PF
Finance Integration Lead
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
A strong project coordinator who brings structure, visibility, and accountability to complex, cross-functional work.
Added 1 hour ago
L
Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
You are a Project Coordinator with 1-5 years of experience working in multi-disciplinary commercial and residential construction projects. As an integral part of the project team, you will…
Added 1 hour ago
Assistant Superintendent
EBC Inc.
BC · Vancouver (North West End / Stanley Park), British Columbia
ensure the successful execution of the Stanley Park project. The Assistant Superintendent
Added 2 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
YA
Marketing Coordinator Bilingual French/English (Content & Digital Marketing)- Hybrid
Yoh, A Day & Zimmermann Company
Toronto, ON · Greater Toronto Area, Canada
- $32 to $36 USD / hour
- Contract
Yoh has an immediate, 6- month contract, opportunity, as a Marketing Coordinator Bilingual French/English (Content & Digital Marketing) within the B2B Software / SaaS (Enterprise…
Added 2 hours ago
UO
Research Project Coordinator - Equity in Emergency Care
University of Alberta
Edmonton, AB
- Full-time
The Department of Emergency Medicine is seeking a Research Project Coordinator (RPC) to coordinate and administer research study associated activities. This person will work with the…
Added 2 hours ago
FO
Coordinator, Managing Director’s Office
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Strategic Management Partner, the Coordinator, Managing Director's Office & Low Carbon Cities Canada provides coordination support to the Managing Director’s Office (MDO)…
Added 2 hours ago
DC
Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 2 hours ago
RI
Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
4+ years of relevant experience in Project Management, Department Administration, or Business Management Support, preferably within a large corporate or financial technology environment.

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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