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Added 1 hour ago
LC
Marketing Coordinator
Loblaw Companies Limited
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 1 hour ago
HR
Marketing Coordinator
Holt Renfrew
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 1 hour ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Méga Centre
TJX Companies
QC · Ville de Québec, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Enoch, AB
- Full-time
Currently working as a Sales Coordinator in an Edmonton Area Hotel
Added 2 hours ago
LC
Architectural Building Technology (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Volunteer
…appropriate for the course or program. (As applicable to Internship…
Added 3 hours ago
C
Team Coordinator
CarePartners
Barrie, ON
- Part-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 3 hours ago
AH
Unit Clerk
Alberta Health Services
Red Deer, AB
- Full-time
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 5 hours ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The College of Arts and Humanities’ Marketing Communications Coordinator, School of Music (MCC) supports the marketing communications priorities of the School of Music (SOM) and reports to…
Added 6 hours ago
FH
Registered Nurse, Perinatal - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…appropriate, collaborates with the inter-professional care team to ensure comprehensive care planning and delivery, and collaborates and communicates with the Patient Care Coordinator on…
Added 7 hours ago
TC
Customer Service Coordinator Shoppers World Brampton Contract role
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 hours ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.
Added 7 hours ago
DA
Service and Parts Coordinator
Davis Auto Group
Strathmore, AB
- Full-time
…Calgary region and looking for an experienced Service & Parts Coordinator to take a lead role in establishing the service and parts processing out of our Strathmore…
Added 7 hours ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
…and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong interpersonal and information management skills? In this role, you will be…
Added 8 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
The Commercial Management Coordinator supports the delivery of the Ontario Line Technical Advisory program by integrating commercial management, cost controls, schedule support, risk…
Added 8 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…this position. The incumbent will work closely with research team, IBD physicians as well as with allergy nurses mainly on various study protocols. The successful candidate will be…
Added 8 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 9 hours ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 9 hours ago
BC
Project Coordinator, Commissioning – Industrial West
Bird Construction
AB · Edmonton
- Full-time
Project Coordinator, Commissioning – Industrial WestProject Coordinator, Commissioning – Industrial West. This position is full-time, and based at the BHP Jansen Mine project near Jansen,…
Added 9 hours ago
TT
Retail Visual Merchandise Coordinator Full Time Winners Lynn Valley
The TJX Companies, Inc.
North Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 hours ago
TT
Customer Service Coordinator Shoppers World Brampton Contract role
The TJX Companies, Inc.
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 13 hours ago
CH
Occupational, Health and Safety Coordinator
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Coordinator, Occupational Health and Safety plays an integral role in supporting the Health and Safety team, as well as the Manager, Occupational Health and Safety, to provide a great…
Added 13 hours ago
T
Security Systems Installation Coordinator
Talencore
Markham, ON
- Full-time
…hiring a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation to job-site…
Added 13 hours ago
AC
Grants & Administration Coordinator
Abbotsford Community Foundation
Abbotsford, BC
- Full-time
ACF is looking for a full time (35 hrs/week) permanent employee for our Grants and Administration Coordinator. This role offers a pay range of $26-28/hr (commensurate with experience) and…
Added 13 hours ago
B
Service Delivery Coordinator
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 14 hours ago
SM
Clinical Coordinator – Abbotsford, BC
Snore MD
Abbotsford, BC
- Full-time
We’re hiring a Clinical Coordinator at our clinic in – Abbotsford. We’re looking for someone who lives in or near by areas and can commute easily to either location. If you value being part…

NAV CANADA

Business Analyst – Technology Training

Ottawa, ON, Canada

$111,451 - $140,007 · Full-time

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Job details

Pay: $111,451 - $140,007
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Title

Business Analyst – Technology Training

Job Category

System Analysis

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-12

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst - Technology Training supports the planning, coordination, analysis, governance, and continuous improvement of technology training programs, products, and services. They collaborate with stakeholders to identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training effectiveness and competency management. They also provide functional support for training systems, information management practices, governance activities, and the lifecycle management of training products, while ensuring alignment with organizational objectives, standards, and policies.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Acts as liaison with stakeholders to identify training requirements, operational impacts, risks, and improvement opportunities.
Monitors and supports the alignment of training products, services, and processes with corporate standards, policies, governance frameworks, and documented procedures.
Coordinates training planning and administration activities, including course scheduling, resource planning, delivery requirements, and communications.
Assists with the analysis, planning, research, and development of business requirements, specifications, process documentation, presentations, and other deliverables supporting projects and operational initiatives.
Supports the development and continuous improvement of organizational programs and initiatives, such as competency retention programs, through stakeholder engagement, business analysis, requirements gathering and process documentation
Provides business analysis support for the lifecycle management of training products and materials, through process analysis, requirements management and stakeholder consultation.
Supports governance activities for training and competency programs, such as ETA, CTP, and similar initiatives, by coordinating reviews, engaging stakeholders, analyzing feedback, documenting findings and recommendations, tracking actions, and reporting outcomes.
Acts as SharePoint Lead for Technology Training, administering and maintaining information management and document control practices to ensure compliance with NAV CANADA standards and guidelines.
Facilitates Agile team practices, backlog management, stakeholder engagement, and continuous improvement activities within the Technology Training environment.
Monitors, analyzes, and reports on training key performance indicators (KPIs) and performance metrics, identifies trends, risks, and improvement opportunities, and provides data-driven recommendations to support decision-making and enhance training program effectiveness.

Job Requirements

Education:

Secondary school diploma or equivalent.
Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.

Experience:

A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.

Knowledge:

Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
Knowledge of training product lifecycle management processes, practices, and documentation controls.
Knowledge of project management processes, governance practices, and change management principles.

Abilities:

Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
Effective team player who fosters collaboration and contributes to a positive and productive work environment.
Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Business Analyst supports the planning, analysis, and governance of technology training programs while collaborating with stakeholders to identify business requirements. They also manage training product lifecycles, monitor performance metrics, and facilitate Agile team practices to ensure alignment with organizational standards.

Requirements

Candidates must possess a secondary school diploma and a degree or certification in Computer Science, IT, or Business Administration. A minimum of three years of experience in business analysis and project coordination is required, along with proficiency in Microsoft 365 and Agile methodologies.

Skills

Business analysis
Project coordination
Stakeholder engagement
Requirements gathering
Process analysis
Agile methodologies
Scrum
SharePoint
Microsoft 365
Performance metrics
Governance
Change management
Data analysis
Documentation
Training program management

Benefits

Defined benefit pension plan
Competitive compensation
Flexible work arrangements
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Technology Training
Agile
Scrum
SharePoint
Microsoft 365
KPIs
Governance
Project Management
Change Management
Process Documentation
Stakeholder Management
Competency Management
Lifecycle Management
Data-driven decision making
Information Management
Backlog Management
System Analysis
Training Administration
Performance Metrics

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