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Added 17 mins ago
TG
Process Analyst Student Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Develop and deliver on implementation and communications plans for new and changing procedures.
Added 18 mins ago
WC
Program Administrative Assistant
Woolwich Community Health Centre
St. Jacobs, ON
- Part-time
· Coordinate the health centre’s publications and communications, including the health centre newsletter, and update the health centre’s website and social media.
Added 32 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Unified Communications & Collaboration Architect
Added 47 mins ago
MR
Assistant Professor, Archaeology
Mount Royal University
Calgary, AB
- Part-time
…college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre…
Added 1 hour ago
Driver Training - Admissions Coordinator - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
The Admissions & Business Development Coordinator is responsible for managing CTTA’s student admissions process while actively supporting the growth of CTTA’s commercial training business.
Added 1 hour ago
E9
Service Desk Technician
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our…
Added 1 hour ago
MD
Retirement Services Specialist Senior - Benefit Calculations
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Two (2) years of professional level experience in retirement planning, communications, program administration, or financial services, including:
Added 1 hour ago
HC
Ecosystem Operations Specialist
Huawei Canada
Markham, ON
- Contract
Support the development and maintenance of relationships with leading universities, student organizations, research institutions, and developer communities across Canada.
Added 2 hours ago
HT
Ecosystem Operations Specialist
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Contract
Support the development and maintenance of relationships with leading universities, student organizations, research institutions, and developer communities across Canada.
Added 2 hours ago
AT
Enseignant(e) en électricité / Electricity Instructor
Aviron Technical Institute of Montreal
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Avoir des aptitudes à transmettre leurs connaissances, et ce, impliquant des communications verbales et écrites
Added 2 hours ago
MS
Engineering Student - FPGA Designer - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 2 hours ago
MS
Engineering Student - FPGA Verification - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 2 hours ago
TG
Process Analyst Student Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Develop and deliver on implementation and communications plans for new and changing procedures.
Added 2 hours ago
C
Content Strategy and Development Co-op
CIBC
Toronto, ON
- Full-time
An undergraduate, MBA, or Masters student with a major in Marketing, Communications or Journalism
Added 3 hours ago
Student - Human Resources Intern (4 or 8 month)
Lactalis
Winchester, ON
The Human Resources Student’s purpose is to providing administrative and project support across multiple Human Resources functions while giving the student exposure to professional HR…
Added 3 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
Residence Services, a unit within the division of Student Affairs, provides accommodation services, programming and education to the on-campus student community of 2300 beds and 181 Family…
Added 3 hours ago
ETS Program Supervisor 12 Month Contract
SAAAC Autism Centre
Toronto, ON · Scarborough, ON
Supporting facilitators in communications with families.
Added 3 hours ago
OE
Leadership and Relationship Coordinator
Oneness Education Foundation
Mississauga, ON
- Contract
Coordinate shared resources, spaces, calendars, technology, events, and communications across programs.
Added 5 hours ago
CO
Student - Marketing & Communications Assistant
City of Fredericton
Fredericton, NB
- Part-time
The Marketing & Communications Student Assistant supports the Recreation, Tourism & Culture team in promoting programs, events, facilities, and community initiatives through digital and…
Added 6 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
London, ON
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 6 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Halifax, NS
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 6 hours ago
N(
Marketing Strategist (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…client’s leadership team and be the SME within the Marketing and Communications Department for the client…
Added 7 hours ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
…prioritizing workflow to accommodate emergency/urgent/acute patients, communications with all members of the healthcare team, safe and skillful use of imaging equipment and contribution to…
Added 7 hours ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
…prioritizing workflow to accommodate emergency/urgent/acute patients, communications with all members of the healthcare team, safe and skillful use of imaging equipment and contribution to…
Added 10 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Bowmanville, ON
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

$76,779 - $95,970 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Posting Title

Instructional Design Support

Job Category

FIR Service Delivery

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-13

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Instructional Design Support professional collaborates with subject matter experts to develop, edit, and maintain accurate training materials across various formats. They are responsible for ensuring the quality and timely publication of courseware while supporting the use of electronic learning platforms.

Requirements

Candidates must possess a degree in a related field or a combination of education and relevant work experience. Proficiency in adult education theories, technical writing, and desktop publishing software is required, along with the ability to work in a bilingual environment.

Skills

Instructional design
Technical writing
Editing
Adult education
Content development
E-learning
Quality control
Project planning
MS Office
Desktop publishing
Communication skills
Research skills
Data analysis
User interface design
Collaboration
Attention to detail

Benefits

Competitive compensation
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Technical Writing
Adult Education
E-learning
Content Management
Quality Control
Desktop Publishing
MS Office
Project Planning
User Interface Design
Data Analysis
Bilingual
Hybrid Work
Courseware
Documentation Standards
Learning Management
Multimedia
Instructional Support
Educational Technology

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