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Added 9 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stratford, PE
- Full-time
Read and action store communications on in-store web
Added 9 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Full-time
Read and action store communications on in-store web
Added 9 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Read and action store communications on in-store web
Added 9 mins ago
HA
Junior Product Manager, Hugel Canada
Hugel Aesthetics
Toronto, ON
- Full-time
We are seeking a motivated and commercially minded Junior Product Manager to support the growth and marketing of aesthetic products within the Hugel portfolio as we continue to grow and…
Added 9 mins ago
JI
Information Management Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…organization manages, governs, and leverages information to support critical programs and operations. In this dynamic position, you'll work at the intersection of business processes,…
Added 24 mins ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
Oversee the design, development, and maintenance of dashboards and reporting solutions that support audit planning, audit execution, risk assessment, issue management, and strategic…
Added 24 mins ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
MSD
Kirkland, QC
- Full-time
Baccalauréat en administration des affaires, en sciences de la vie, en communications, en économie ou dans un domaine connexe (les personnes récemment diplômées sont vivement encouragées à…
Added 24 mins ago
SL
Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
…key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive…
Added 24 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
…role reports to the Senior Vice President of Marketing and…
Added 24 mins ago
CD
Vice-président(e), Marketing & Billetterie – Spectacles internationaux et Amériques | Vice President Marketing & Ticketing – International & Americas Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Collaborer avec les Communications afin d’intégrer les relations médias et les canaux sociaux des spectacles comme leviers de génération de la demande.
Added 24 mins ago
Coordinator, Academic Plan Initiatives
Simon Fraser University
Burnaby, BC
Strong communications and relationship management skills.
Added 24 mins ago
BC
Project Coordinator - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Support Project Managers with the execution and administration of fabrication projects.
Added 24 mins ago
Data Services Specialist
Global Relay
Vancouver, BC
…and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their…
Added 25 mins ago
CO
Registered Practical Nurse - Rideaucrest, Temporary Part-Time (up to 12 months)
City of Kingston
Kingston, ON
- $38.41 to $40.33 CAD / hour
- Part-time
- Temporary
We deliver personalized health care and daily support to residents. Our team ensures comfort, dignity, and well-being through medication administration and ongoing monitoring.
Added 39 mins ago
M
Senior Advisor, Operations Performance
Metrolinx
Canada
- Full-time
We are looking for a Senior Advisor, Operations Performance to provide strategic and operational support to the VP, Operations Performance, including team advisory, corporate…
Added 39 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stratford, PE
- Full-time
Read and action store communications on in-store web
Added 39 mins ago
SD
Chef pharmacie(ne), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Rouyn-Noranda, QC
- Full-time
Lire et exécuter les communications aux magasins sur l’Intra-mag.
Added 39 mins ago
Sorter PM 576
Purolator
Toronto, ON · Etobicoke, ON
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement…
Added 39 mins ago
C
Senior Corporate Development Coordinator
Co-operators
Guelph, ON
- Full-time
The Senior Corporate Development Coordinator is responsible for providing coordination and executive support to the Corporate Development Group, including both Traditional and Corporate…
Added 54 mins ago
Senior SRE DHCP & DNS
Rogers Communications
Brampton, ON
…people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive…
Added 54 mins ago
LC
Senior Manager, Travel and Event Compliance
Loblaw Companies Limited
Brampton, ON
- Full-time
Support resolution of complex bookings, cancellations, service disruptions and escalations.
Added 54 mins ago
M
Embedded Development Team Lead
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 54 mins ago
M
Junior EGSE and Test Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 54 mins ago
M
Mechanical Assembler Apprentice
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…firsts and more than 450 missions - MDA is a global leader in communications, Earth observation, and space satellites, as well as space infrastructure and exploration. MDA’s global team,…
Added 54 mins ago
FB
Seasonal Client Services Coordinator
Farm Business Consultants
Winnipeg, MB
- Other
…for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers, construction contractors, skilled…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

$76,779 - $95,970 · Full-time

Apply About employer

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Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Posting Title

Instructional Design Support

Job Category

FIR Service Delivery

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-13

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Instructional Design Support professional collaborates with subject matter experts to develop, edit, and maintain accurate training materials across various formats. They are responsible for ensuring the quality and timely publication of courseware while supporting the use of electronic learning platforms.

Requirements

Candidates must possess a degree in a related field or a combination of education and relevant work experience. Proficiency in adult education theories, technical writing, and desktop publishing software is required, along with the ability to work in a bilingual environment.

Skills

Instructional design
Technical writing
Editing
Adult education
Content development
E-learning
Quality control
Project planning
MS Office
Desktop publishing
Communication skills
Research skills
Data analysis
User interface design
Collaboration
Attention to detail

Benefits

Competitive compensation
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Technical Writing
Adult Education
E-learning
Content Management
Quality Control
Desktop Publishing
MS Office
Project Planning
User Interface Design
Data Analysis
Bilingual
Hybrid Work
Courseware
Documentation Standards
Learning Management
Multimedia
Instructional Support
Educational Technology

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