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Added 8 mins ago
Maintenance Supervisor
Drax Group
Hixon, BC
Complete additional duties and projects as assigned by the Plant Manager.
Added 8 mins ago
GS
Manager, Sales – SmartRock North America
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We’re hiring a Manager, Sales to lead our North American SmartRock team, reporting to the Global Director of Sales, SmartRock. You’ll lead a blended team of Business Development…
Added 8 mins ago
OT
Senior Manager, Valuation
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- Full-time
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Added 8 mins ago
Career Advisor
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OL
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- $74,000 CAD / year
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Added 8 mins ago
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Packaging Supervisor (12-month contract)
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- Full-time
Added 23 mins ago
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Property Administrator
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- Full-time
The Property Administrator is responsible for providing assistance to the Property Manager in conducting his/her mandated duties in support of the tenant relation and property management…
Added 23 mins ago
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Contrôleur·euse financier·ère │ Financial Controller
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- $90,000 to $105,000 CAD / year
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Added 23 mins ago
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Added 23 mins ago
Physical Therapist Degree
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Added 23 mins ago
Occupational Therapist Degree
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Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 23 mins ago
Senior Manager, Real Estate Strategy & Planning
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Markham, ON
…supporting thousands of employees across Ontario. The Senior Manager, Real Estate Strategy & Planning serves as a key strategic leader responsible for developing long-term capital plans,…
Added 23 mins ago
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Winnipeg, MB
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Added 23 mins ago
Staff Pharmacist - 2015-Repost
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Nurse 4 - Public Health Nurse - Indigenous Designated - Street Connections - Repost
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Under the general supervision of and in collaboration with the Program Team Manager and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 23 mins ago
Staff Pharmacist - Repost
Winnipeg Regional Health Authority
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Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…
Added 23 mins ago
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For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when…
Added 23 mins ago
MF
Field Support Engineer II
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- Full-time
…visible representative of Digital Technology. Reporting to the Manager, Regional Service Delivery, you will provide end-to-end technology support for more than 200 users across a corporate…
Added 23 mins ago
B
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- $115 to $125 CAD / hour
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Added 23 mins ago
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Class 1 / AZ DOT Driver
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…Linde's industrial gases and technologies are used in countless applications including production of clean hydrogen and carbon capture systems critical to the energy transition, life-saving…
Added 38 mins ago
RB
Associate Advisor
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Toronto, ON
- Full-time
As an Associate Advisor (Relationship Manager), you will work alongside the other members of this Chairman's Council team to provide proactive advice and support tailored to our most valued…
Added 38 mins ago
RB
Branch Manager - Kitchener-Waterloo Market - Elmira Branch
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NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

$76,779 - $95,970 · Full-time

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Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Posting Title

Instructional Design Support

Job Category

FIR Service Delivery

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-13

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Instructional Design Support professional collaborates with subject matter experts to develop, edit, and maintain accurate training materials across various formats. They are responsible for ensuring the quality and timely publication of courseware while supporting the use of electronic learning platforms.

Requirements

Candidates must possess a degree in a related field or a combination of education and relevant work experience. Proficiency in adult education theories, technical writing, and desktop publishing software is required, along with the ability to work in a bilingual environment.

Skills

Instructional design
Technical writing
Editing
Adult education
Content development
E-learning
Quality control
Project planning
MS Office
Desktop publishing
Communication skills
Research skills
Data analysis
User interface design
Collaboration
Attention to detail

Benefits

Competitive compensation
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Technical Writing
Adult Education
E-learning
Content Management
Quality Control
Desktop Publishing
MS Office
Project Planning
User Interface Design
Data Analysis
Bilingual
Hybrid Work
Courseware
Documentation Standards
Learning Management
Multimedia
Instructional Support
Educational Technology

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