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Added 53 mins ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
· Lead the end-to-end business systems analysis activities for the Volcker workstream, from discovery and scope definition through implementation and post-release validation.
Added 54 mins ago
N
Full Stack. Net Developer
Nutrien
Saskatoon, SK
- Full-time
…team is responsible for the design, development, and ongoing support of custom-built platforms and solutions that meet the unique needs of Nutrien’s business. Our focus is on building…
Added 1 hour ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
Added 1 hour ago
XT
Technicien Réseau/Network Technician
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Support WAN connectivity and perimeter security tasks in coordination with XTL's network MSP, under Network Manager direction
Added 2 hours ago
'
Field Support Engineer II
''
Toronto, ON
- Full-time
The Field Support Engineer II is a senior onsite technical resource and a highly visible representative of Digital Technology. Reporting to the Manager, Regional Service Delivery, you will…
Added 2 hours ago
II
Assistant Manager – Oracle EBS Techno-Functional
Indian Institutes of Public Health (IIPHs)
Amos, QC
- Full-time
Support User Acceptance Testing (UAT), SIT, and Production deployments.
Added 3 hours ago
MF
Field Support Engineer II
McCain Foods
Toronto, ON
- Full-time
The Field Support Engineer II is a senior onsite technical resource and a highly visible representative of Digital Technology. Reporting to the Manager, Regional Service Delivery, you will…
Added 3 hours ago
Manufacturing Engineering Technician
ASSA ABLOY
Victoria, BC
Support PCB and firmware design review, with end-user, support, and manufacturing needs addressed
Added 4 hours ago
MI
Intermediate Full-Stack Developer
Method Integration Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
By 90 days: Own experiments end to end within agreed scope, deploy to production with confidence, and set goals for the rest of the year with your manager.
Added 4 hours ago
J
Senior Lifecycle Marketing Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.
Added 4 hours ago
GQ
Product Manager
Great Question
Remote, Canada
- Full-time
- Remote
Great Question is the end-to-end agentic user research platform. Our platform enables teams to recruit participants, run research, and share insights – all in one place. Backed by…
Added 4 hours ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that…
Added 5 hours ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Support User Acceptance Testing (UAT), System Integration Testing (SIT), and End-to-End testing activities.
Added 6 hours ago
SH
Materials Management Coordinator, Supply Chain
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Manage substitutions for backordered products, including sourcing alternatives and coordinating end-user approvals.
Added 6 hours ago
CO
Job ID #32275: End User Device Technician
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Supervisor, Service Desk, the End User Device Technician provides first and second-level support for the City’s standard desktop and laptop computers, tablets, mobile…
Added 8 hours ago
SH
Messenger
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…the Centre. Maintains adequate sterile and clean supplies for user departments. Delivers clean linen to patient areas. Delivers meals to patient areas. Performs all duties in accordance…
Added 9 hours ago
AA
Principal Product Manager
Asensean Advisory
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
Location: Remote within Canada, ideally in the Greater Toronto Area, Kitchener-Waterloo, or Vancouver, British Columbia, to support occasional in-person collaboration.
Added 9 hours ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care, Continuing Care, Primary Care, Ambulatory Care, Allied Health, Specialty Areas, and…
Added 14 hours ago
Messenger
Winnipeg Regional Health Authority
Winnipeg, MB
…the Centre. Maintains adequate sterile and clean supplies for user departments. Delivers clean linen to patient areas. Delivers meals to patient areas. Performs all duties in accordance…
Added 15 hours ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 16 hours ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Added 17 hours ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 18 hours ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
This role will help design, develop, test, deploy, and support cloud and on-premise software switcher technologies, working across Windows/Linux, embedded systems, distributed/containerized…
Added 21 hours ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Collaborate with End User Operations (EUO) and other teams on shared responsibilities (e.g., device provisioning, M365 lifecycle).
Added 21 hours ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

$76,779 - $95,970 · Full-time

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Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Posting Title

Instructional Design Support

Job Category

FIR Service Delivery

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-13

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Instructional Design Support professional collaborates with subject matter experts to develop, edit, and maintain accurate training materials across various formats. They are responsible for ensuring the quality and timely publication of courseware while supporting the use of electronic learning platforms.

Requirements

Candidates must possess a degree in a related field or a combination of education and relevant work experience. Proficiency in adult education theories, technical writing, and desktop publishing software is required, along with the ability to work in a bilingual environment.

Skills

Instructional design
Technical writing
Editing
Adult education
Content development
E-learning
Quality control
Project planning
MS Office
Desktop publishing
Communication skills
Research skills
Data analysis
User interface design
Collaboration
Attention to detail

Benefits

Competitive compensation
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Technical Writing
Adult Education
E-learning
Content Management
Quality Control
Desktop Publishing
MS Office
Project Planning
User Interface Design
Data Analysis
Bilingual
Hybrid Work
Courseware
Documentation Standards
Learning Management
Multimedia
Instructional Support
Educational Technology

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