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Added 1 min ago
M
Front Office Supervisor
Marriott
Saskatoon, SK
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain…
Added 1 min ago
S
Senior Mechanical Engineer - Team Lead
Stantec
Edmonton, AB
- Full-time
Serve as a quality control reviewer and participate in project peer reviews.
Added 1 min ago
B
Program Director
Bevertec
Toronto, ON
- $115 to $125 CAD / hour
- Full-time
Quality & Change Management : Ensure all deliverables meet quality standards through hands-on involvement and thorough review. Proactively manage changes to scope, schedule, and resources…
Added 16 mins ago
Manufacturing Engineering Technician
ASSA ABLOY
Victoria, BC
REPORTS TO - PRODUCTION MANAGER, CARE TECHNOLOGIES NORTH AMERICA
Added 16 mins ago
LO
Serials Technician
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Maintaining bibliographic and quality control of assigned titles, resolving holdings issues, and managing changes regarding aspects such as title, format, frequency, and publication mergers…
Added 16 mins ago
Director of Supply Chain Operations
Convergence Networks
Winnipeg, MB
In this role, the Director of Ordering and Procurement is both leader and manager; developing and implementing strategic business directives, integration and change initiatives and holds…
Added 16 mins ago
CO
Job ID #32317: Senior Project Manager, Specialized Transit
City Of Hamilton
Hamilton, ON
- Full-time
The primary responsibilities of this Senior Project Manager will be to manage specialized transit contracts, including managing and monitoring quality control programs.
Added 16 mins ago
AS
HR Data Manager
AgileGrid Solutions
Canada
- Full-time
…Enterprise Data Governance Strategy and related Data Risk and Control Framework. The role may focus on policy adoption and compliance, data controls, issue management, risk identification…
Added 31 mins ago
Concierge - Casual
Optima Living
AB · Red Deer County, AB
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 31 mins ago
General Production Associate
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Other duties as assigned by supervisor or manager.
Added 31 mins ago
Licensed Practical Nurse
Connecting Care (2000) Inc.
Grimshaw, AB
…Community, LPNs will work closely with service areas, the General Manager, Supervisors, and Health Services partners to promote well-being through a person-directed approach that honors…
Added 31 mins ago
Casual Residence Worker, Mental Health (Aspen House Supported Living)
Connective
Mission, BC
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance,…
Added 31 mins ago
eLearning Developer, National LINC Online Curriculum
Talent Acquisition - Achev
Mississauga, ON
Adhere to quality control and development standards
Added 31 mins ago
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U-Haul Moving Center General Manager
U-Haul
Oshawa, ON
- Full-time
…to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 31 mins ago
Site Superintendent (Construction) - Nights
PACT
ON · Mississauga, Ontario
…field operations and support the safe, efficient, and high-quality delivery of construction activities across one of Canada’s largest and most complex aviation infrastructure programs. This…
Added 31 mins ago
T
Senior Auditor - ICFR Business Process Testing-1 (ATH 1231)
TD
Toronto, ON
- Full-time
…internal processes and activities and assist in identifying control weaknesses/failures, potential opportunities to improve operational efficiencies for own business…
Added 31 mins ago
S
Store Manager - Full Time - Winnipeg, Premium Outlet, MB
Swarovski
Winnipeg, MB
- Full-time
As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate,…
Added 31 mins ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
…Facilities department activities, ensuring compliance with safety, quality, and GMP requirements. This role is responsible for coordinating facility operations, maintenance programs,…
Added 31 mins ago
PL
Project Manager - PL#72904
Peter Lucas
Prince George, BC
- $110,000 to $130,000 CAD / year
- Full-time
The Project Manager will be responsible for planning, coordinating, and overseeing projects from initiation through completion, ensuring successful delivery within established scope,…
Added 31 mins ago
JA
Solution Engineering Manager
JR Automation
Toronto, ON
- Full-time
The Solution Engineering Manager (SEM) is the Technical Bid / Project manager for the Engineering organization. They provide the principle engineering delivery leadership, direction,…
Added 46 mins ago
C
Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
…continuously improve analytics capabilities and services. The Sr. Manager is expected to lead design and development of key analytics projects, and will assist the execution and delivery of…
Added 46 mins ago
C
Produce Clerk - Red River Co-op at Selkirk Food Store
Co-op
Winnipeg, MB
- Part-time
Red River Co-op is recruiting for a Produce Clerk at our Selkirk Food Store located at 335 Main Street, in Selkirk, Manitoba. This position reports to the Produce Manager.
Added 1 hour ago
B&
Accounting Manager
Black & McDonald Limited
Markham, ON
- $95,000 to $110,000 CAD / year
- Full-time
Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 1 hour ago
SS
Unregulated Care Provider
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
…Unregulated Care Provider, you will provide compassionate, high-quality care that supports residents’ health, safety, and overall well-being. As an individual and part of a wider team, you…
Added 1 hour ago
PL
Project Manager - PL#72904
Peter Lucas Project Management Inc.
Kamloops, BC
- $110,000 to $130,000 CAD / year
- Full-time
The Project Manager will be responsible for planning, coordinating, and overseeing projects from initiation through completion, ensuring successful delivery within established scope,…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

$76,779 - $95,970 · Full-time

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Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Posting Title

Instructional Design Support

Job Category

FIR Service Delivery

Language Requirements

Bilingual Required / Bilingue requisEnglish and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-13

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Instructional Design Support professional collaborates with subject matter experts to develop, edit, and maintain accurate training materials across various formats. They are responsible for ensuring the quality and timely publication of courseware while supporting the use of electronic learning platforms.

Requirements

Candidates must possess a degree in a related field or a combination of education and relevant work experience. Proficiency in adult education theories, technical writing, and desktop publishing software is required, along with the ability to work in a bilingual environment.

Skills

Instructional design
Technical writing
Editing
Adult education
Content development
E-learning
Quality control
Project planning
MS Office
Desktop publishing
Communication skills
Research skills
Data analysis
User interface design
Collaboration
Attention to detail

Benefits

Competitive compensation
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Technical Writing
Adult Education
E-learning
Content Management
Quality Control
Desktop Publishing
MS Office
Project Planning
User Interface Design
Data Analysis
Bilingual
Hybrid Work
Courseware
Documentation Standards
Learning Management
Multimedia
Instructional Support
Educational Technology

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