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Added 12 mins ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 27 mins ago
G
Agricultural Equipment Service Technician
Greatario
Woodstock, ON
- Full-time
Completing on-site service calls and coordinating work schedules with the Service Manager to meet customer needs.
Added 27 mins ago
OO
Director - Banking Risk and Capital (Credit Risk) Division
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
Due to weekly system maintenance, Workday will be unavailable for 3 hours every Friday from 11pm to Saturday 2am EST.
Added 27 mins ago
TS
Dishwasher/Kitchen Help
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 27 mins ago
TS
Weekday PT Evening Dishwasher
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 27 mins ago
C
Senior Branch Administrator, Wood Gundy-Bilingual
CIBC
Laval, QC · Montreal, QC
- Full-time
…demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch…
Added 27 mins ago
C
Branch Administrator, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
…demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch…
Added 41 mins ago
R
Manager, Financial Accounting & Reporting
Roofmart
Brampton, ON · Roofmart Shared Services
- Full-time
Roofmart’s National Support Centre in Brampton, ON provides shared service support to multiple branches and legal entities across Canada. As a key part of the leadership team, the Finance…
Added 42 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- Up to $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 57 mins ago
TC
Building Maintenance
The Corporation of the County of Lambton
Petrolia, ON
- Full-time
Provide maintenance for the building, property, grounds and associated equipment within the facility. Repair and monitor all building systems to maintain safe operable condition.
Added 57 mins ago
TC
Dietary Aide
The Corporation of the County of Lambton
Petrolia, ON
- Part-time
…works, public health services, social services, planning and building…
Added 1 hour ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that…
Added 1 hour ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
NS
Dental Assistant - Oral Maxillofacial Clinic
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the supervision of the Oral & Maxillofacial Surgeon and Health Services Manager in a highly stressful constant changing environment, the Dental Assistant provides service to maintain…
Added 1 hour ago
CO
Manager, Transit Operations
City of Burlington
Regina, SK · Transit Operations Centre
- Full-time
Coordinate with Transit Planning, Service Development and Business Services; Fleet Maintenance; Rider Experience and Education; and City departments.
Added 1 hour ago
Planning Administrative Clerk
County of Wellington
Guelph, ON
We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
Added 1 hour ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
The HIM Business Analyst (BA) is responsible for the gathering, testing, implementation, maintenance, and training support for coding classification and terminology standards across NS…
Added 1 hour ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Promote Dock Products Canada's full portfolio of loading dock equipment, industrial doors, access solutions, service, and maintenance offerings.
Added 2 hours ago
Dental Assistant - Oral Maxillofacial Clinic
Nova Scotia Health and IWK Health
Halifax, NS
Under the supervision of the Oral & Maxillofacial Surgeon and Health Services Manager in a highly stressful constant changing environment, the Dental Assistant provides service to maintain…
Added 5 hours ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child…
Added 6 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 8 hours ago
H
Respiratory Therapist Diploma
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the manager, the therapist will provide service to patients and physicians by implementing the physician's orders for respiratory patient care. This involves…
Added 8 hours ago
N
Department Manager, General Merchandise
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, General Merchandise is accountable for the successful day-to-day operation of the General Merchandise Department. This includes the implementation of company…
Added 8 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 9 hours ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
…skills to lead the identification and analysis of preventative maintenance issues/gaps and the research/assessment of process optimization opportunities and system/service…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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