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Added 30 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 30 mins ago
I
Senior Finance Officer
ITK
Ottawa, ON
- Full-time
Reporting to the Manager, Finance & Administration, the Senior Finance Officer will be responsible for assisting in managing ITK’s overall financial system, particularly managing all…
Added 30 mins ago
GO
Manager, Out of Home Care
Government of Saskatchewan
SK · Saskatchewan, Canada
- Temporary
…is seeking an experienced, dynamic, and creative leader as Manager, Out of Home Care. This term position is anticipated to end on March 31, 2028. Reporting to the Director, Out of Home…
Added 30 mins ago
GT
Senior Program Manager - Clinical Data Platform
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $100 to $105 CAD / hour
- Contract
Senior Program Manager / PM Consultant – Clinical Data Platform
Added 30 mins ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for a Manager, Sales Compensation to join our People and Culture team.
Added 44 mins ago
C
Manager, Marketing Operations, Campaigns & Emails
Caseware
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
As the Manager, Marketing Operations, Campaigns & Email at Caseware, you’ll manage our global marketing automation solution and technology stack. Your work will help ensure that the tools…
Added 44 mins ago
OO
Director - Banking Risk and Capital (Credit Risk) Division
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
(1*) At the manager’s discretion, OSFI may consider candidates who do not possess a degree or diploma but meet the combination of experience and education or training if concrete examples…
Added 44 mins ago
B
Private Wealth Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Supports the development of tailored messaging, which may include writing, editing and distributing communications.
Added 44 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Halifax, NS
- Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)
Added 59 mins ago
Marketing Operations Coordinator
CAA Club Group
Thornhill, ON
Consolidate responses for review by the Manager and leadership
Added 59 mins ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Reporting to the Manager of Customer Service, the Client Services Supervisor provides operational leadership and oversight for the Town's customer service operations, including customer…
Added 59 mins ago
H(
Environmental Services Program Co-Ordinator
HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada)
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
In this role, you will work closely with our Manager, Environmental Services, helping coordinate programs that support responsible refrigerant management, recycling and environmental…
Added 59 mins ago
D
Business Development Manager, Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 59 mins ago
M(
Account Director (PR, Integrated)
MSL (Global)
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
…requires deep audience understanding, strong judgment, and communications that feel credible, human, and…
Added 59 mins ago
MANAGER STANDARDS & INNOVATION
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Toronto, ON
Oversees research and preparation of reports, presentations and communications on behalf of the Division and Branch on issues that impact the City of Toronto
Added 59 mins ago
UH
Administrative Assistant III
University Health Network
Toronto, ON
- Full-time
…comprehensive administrative support to the Transfusion Medicine senior manager as well as the Transfusion Medicine physicians. This role interacts closely with laboratory supervisors and…
Added 59 mins ago
UH
Patient Relations Advisor
University Health Network
Toronto, ON
- Contract
Representing the patient’s voice in communications with many levels of leadership and within committees.
Added 1 hour ago
PG
Account Director (PR, Integrated)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…requires deep audience understanding, strong judgment, and communications that feel credible, human, and…
Added 1 hour ago
TC
Registered Dietitian
The Corporation of the County of Lambton
Sarnia, ON
- Full-time
Collaborate with the Strategic Communications Team to plan, develop, and implement communication and social marketing interventions that inform, influence, and support healthy behaviors…
Added 1 hour ago
AT
Immigration Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
…case coordination, compliance monitoring, reporting, employee communications, and process…
Added 1 hour ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user…
Added 1 hour ago
K
Operator I - Second Shift | Fixed Term 12 months
Kenvue
Guelph, ON
- Full-time
Participates, with leadership, in team and department meetings. Daily shift communications and communications with Supervisor, Manager.
Added 1 hour ago
M
Instructional Designer
Mevotech
Mississauga, ON
- Full-time
Reporting to the Manager of Learning, Development & Communications, the Instructional Designer will be instrumental in developing high-quality and engaging learning content that supports…
Added 1 hour ago
M
Instructional Designer
Mevotech
Mississauga, ON
- Full-time
Reporting to the Manager of Learning, Development & Communications, the Instructional Designer will be instrumental in developing high-quality and engaging learning content that supports…
Added 2 hours ago
JC
Account Manager
JAM CRM
Toronto, ON
- Full-time
…away in trendy Liberty Village. We’re looking for an Account Manager to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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