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Added 9 mins ago
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Food Service Supervisor
Cook
Orillia, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
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Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Added 9 mins ago
CU
Executive Assistant to the Chief Corporate Officer
Credit Union Central of Manitoba
Winnipeg, MB
- $62,845.82 to $69,688.2 CAD / year
- Full-time
The Executive Assistant provides confidential, proactive administrative support to the Chief Corporate Officer, helping organize priorities, prepare for meetings and maintain timely…
Added 9 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Direct reports: Construction Manager; Operations Manager; operations and program delivery resources
Added 9 mins ago
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Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
…processes, governance, technology and service practices needed to support our global organization. You will bring structure and ownership to work that is currently distributed across HR,…
Added 9 mins ago
OL
Administration Manager
Optima Living
Surrey, BC
- $27 to $29 CAD / hour
- Part-time
Reporting to the General Manager, the Administration Manager oversees administrative operations, resident business functions, and community accounting, ensuring efficient processes, Human…
Added 9 mins ago
G
Forward Deployed Engineer Intern (FDE)
GeoComply
Vancouver, BC
- Internship
Our forward deployed teams own a set of customers end to end. Engineers, solutions consultants, and technical support sit in the same pod, working the same accounts, with the people who use…
Added 9 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
Landing rotation (months 13 to 18). A team you choose with your manager and the Early Talent Program, often the one you'll stay with full time as you move into a permanent role.
Added 9 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
Landing rotation (months 13 to 18). A team you choose with your manager and the Early Talent Program, often the one you'll stay with full time as you move into a permanent role.
Added 9 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Technology applications which support the bank’s business lines including: retail and commercial lending, credit cards, Trust and Digital Banking deposit products.
Added 9 mins ago
LS
Part time Supervisor
Levi Strauss & Co.
Calgary, AB
- Part-time
…on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss &…
Added 9 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
…potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while…
Added 9 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
…potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while…
Added 9 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
…potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while…
Added 9 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
…ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where…
Added 9 mins ago
NF
Category Specialist - Contract
Nature's Fare Markets
Surrey, BC
- Contract
The Category Specialist plays a key support role within the Corporate Purchasing team, providing essential administrative , executional, and analytical support to the Category Manager(s).…
Added 9 mins ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 9 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Strathroy, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SC
Sales Associate
Staples Canada
Barrie, ON
- Part-time
Support all merchandising and signage standards including planograms and stocking.
Added 9 mins ago
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Manager, Tax / Directeur(trice), Fiscalité
MNP
Bathurst, NB · Dieppe, NB
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 9 mins ago
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Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 9 mins ago
SS
Resident Engagement Manager
Sienna Senior Living
Belleville, ON
- Full-time
…and caring to life. In this capacity, the Resident Engagement Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's…
Added 9 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
The Product Innovation team is looking for a Manager, Ingredient Strategy to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the Canadian…
Added 9 mins ago
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(CAN) Pharmacy Assistant
Walmart
Victoria, BC
- Full-time
…supervision), selecting appropriate products, performing the accuracy program, including 7 point, Visual and DIN checks, selecting and counting/ measuring & preparing appropriate products,…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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