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Added 7 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…working closely with the Regional Directors for APAC and the Project Coordinator to build and execute the project delivery plan, and making sure every requirement is delivered on time and…
Added 7 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
AB · Edmonton, AB
- Full-time
The Driver Development & Compliance Coordinator is responsible for verifying, building, and maintaining the competency and regulatory compliance of everyone who drives for Victor Energy and…
Added 7 mins ago
TS
Community Engagement Coordinator
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm
- Full-time
…practices, and legal requirements; review policies, procedures and management files annually and as…
Added 7 mins ago
O
Maintenance Coordinator
Orbia
St. Albert, AB
- $27 CAD / hour
- Full-time
We are looking for a dayshift Maintenance Coordinator to support our Maintenance and Facility Operations Team. This role reports to the Maintenance Manager, and coordinates the…
Added 7 mins ago
TS
Community Engagement Coordinator
The Salvation Army in Canada
Salmon Arm, BC
- Full-time
…practices, and legal requirements; review policies, procedures and management files annually and as…
Added 7 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
Calgary, AB
- Full-time
The Driver Development & Compliance Coordinator is responsible for verifying, building, and maintaining the competency and regulatory compliance of everyone who drives for Victor Energy and…
Added 7 mins ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
…working closely with the Regional Directors for APAC and the Project Coordinator to build and execute the project delivery plan, and making sure every requirement is delivered on time and…
Added 7 mins ago
C
Hydraulic Project Engineer / Project Coordinator – Water/Wastewater
CIMA+
Kitchener, ON
- Full-time
Proven project coordination or project management experience
Added 7 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
Saskatoon, SK
- Full-time
The Driver Development & Compliance Coordinator is responsible for verifying, building, and maintaining the competency and regulatory compliance of everyone who drives for Victor Energy and…
Added 8 mins ago
T
Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
…working closely with the Regional Directors for APAC and the Project Coordinator to build and execute the project delivery plan, and making sure every requirement is delivered on time and…
Added 22 mins ago
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Design Coordinator - New Grad (Infrastructure)
Ledcor
Bowmanville, ON · Whitby, ON
- Full-time
We are seeking a New Graduate Design Coordinator to join our Ledcor team. Under the direction and guidance of the project team, the Design Coordinator provides technical and coordination…
Added 37 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…strategies and resource requirements. Act as a consultant to management, project teams and business units regarding IT investment planning, contractor acquisition, and portfolio…
Added 37 mins ago
SF
Sales Coordinator
Sprouse Fire & Safety
Calgary, AB
- Full-time
…Sprouse Fire & Safety, is growing and searching for a Sales Coordinator to support our sales and account management for our Calgary…
Added 52 mins ago
A
Environmental Coordinator
AtkinsRéalis
Nanaimo, BC · Vancouver, BC · Victoria, BC
- Full-time
We are seeking an Environmental Coordinator to join our growing Environmental Permitting and Management team in British Columbia. Our work includes delivering keystone projects throughout…
Added 52 mins ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Coordinator, eCommerce supports the day-to-day execution of the on-site experience for assigned categories and campaigns on indigo.ca. Working from priorities set by their group’s…
Added 52 mins ago
CO
26-171 Deputy Director of Finance (RFT)
City of Maple Ridge
Maple Ridge, BC
- Full-time
Strong analytical, problem-solving, decision-making, planning, organizational, and project-management skills.
Added 53 mins ago
LE
Operations Technician / Administrative Coordinator
Lighthouse Energy Group Inc.
Calgary, AB
- Full-time
…maintaining office supplies, and providing administrative support to management and project…
Added 1 hour ago
Digital Marketing Coordinator
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is now hiring a full-time Digital Marketing Coordinator to join our Store Support Team.
Added 1 hour ago
BI
Billing Coordinator
Blackstone Industrial Services Inc
Sherwood Park, AB
- Full-time
Blackstone is currently seeking a Billing Coordinator to join our team. As the first point of contact for the company, you will pay a crucial role in ensuring a positive experience for all…
Added 1 hour ago
MD
Director of Internal Audit - State Program Administrator Manager Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Department of Revenue is seeking a Director of Internal Audit who excels in relationship management, stakeholder engagement, strategic partnership, process improvement, project…
Added 1 hour ago
MD
Legislative Director - Director Governmental Relations Classified
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 1 hour ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…operations through strategic vision and efficient operational management. This position translates the goals of the Commissioner and Deputy Commissioner into actionable strategies by…
Added 1 hour ago
MD
Fleet Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Operations Services / Management Resources
Added 1 hour ago
M
Summer Intern 2027 - Brand Coordinator
Manulife
Toronto, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Brand Coordinator Internship is your launchpad to success, offering the support, structure, and…
Added 1 hour ago
VC
Operations Coordinator
Valard Construction
Calgary, AB
- Full-time
Our Transmission team is currently seeking a motivated Operations Coordinator, based in our Calgary, AB office.

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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