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Added 22 mins ago
Kanban Shipper/Receiver
Woodbridge
Kitchener, ON
…team of over 7,000 teammates strong who are laser focused on quality, collaboration, and a commitment to sustainability. We are proud to give back to the communities in which we live and…
Added 1 hour ago
CH
Inventory Coordinator
Cardinal Health
Mount Pearl, NL · Canada-Mount Pearl
- Full-time
The Inventory Coordinator, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can including but is not limited…
Added 1 hour ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project…
Added 2 hours ago
K
Documentation Coordinator | Second Shift
Kenvue
Guelph, ON
- Full-time
The Documentation Coordinator works under the supervision of the Packaging Supervisor. Main responsibility is to manage all paperwork and system control transactions related to packaging…
Added 5 hours ago
RS
TV Traffic Coordinator
Rogers Sports & Media
Toronto, ON
- Full-time
Log Management includes but not limited to quality assurance, program timing, product separation, and printing files for Master Control, collaboration with all teams.
Added 10 hours ago
TV Traffic Coordinator
Rogers Communications
Toronto, ON
Log Management includes but not limited to quality assurance, program timing, product separation, and printing files for Master Control, collaboration with all teams.
Added 1 day ago
LC
Architectural Building Technology (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Volunteer
…of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works…
Added 1 day ago
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Supply Coordinator
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AB · Edmonton, AB
- Part-time
Qualified supply and inventory management professional with extensive experience in healthcare procurement, inventory control, and shipping and receiving operations. Proficient in Microsoft…
Added 1 day ago
AH
Unit Clerk
Alberta Health Services
Red Deer, AB
- Full-time
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 1 day ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.
Added 1 day ago
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Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
Assist site manager in implementing the project quality/assurance control program
Added 1 day ago
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Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
…vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental,…
Added 2 days ago
KL
IT Analyst – Developer
Kativik llisarniliriniq
Montreal, QC
- Full-time
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to…
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Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
…clinker and cement in accordance with the safety, environmental, quality and quantity objective for the St-Constant plant to meet budgeted requirements and customer…
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Material Coordinator (Fabrication) - Industrial West
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- Full-time
Coordinate with Quality Control personnel to ensure material certification and traceability requirements are met.
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Regional Municipality of Wood Buffalo
Conklin, AB · AB · Janvier, AB
Partnering on community development projects that enhance inclusion, sustainability and quality of life.
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Lead IT Auditor - State Prog Admin Coordinator
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- Full-time
Job Class: State Program Administrator, Coordinator
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Registered Nurse (RN) - Casual
Albright Manor
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Participate on internal committees including infection control, pharmacy and therapeutics, medical advisory, and health and safety, and manage and direct the residential units in accordance…
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Coordinator Food Services - NFS
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Winnipeg, MB
- Full-time
Under the direction of the Manager – Food Services - NFS, the incumbent is responsible for ensuring a high-quality of service in the provision and supervision of Food Services in the areas…
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Coordinator, Construction Services (Major Capital Infrastructure)
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- Full-time
The Coordinator, Construction Services, manages and administers moderate- to high-complexity construction, professional services and service contracts during construction to ensure work…
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Coordinator Food Services - NFS
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager – Food Services - NFS, the incumbent is responsible for ensuring a high-quality of service in the provision and supervision of Food Services in the areas…
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Parks and Trails Grants Specialist Supervisor
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Saint-Paul, NB · St.-Paul, NB
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…essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by…
Added 2 days ago
V
Construction and Commissioning Lead
Vale
Canada
- Full-time
…holding the execution team accountable to safety, schedule and quality for delivery of…
Added 2 days ago
Logistics Coordinator
Rogers Communications
Halifax, NS · Toronto, ON
We are looking for a highly organised and proactive Logistics Coordinator to provide operational, financial administration, telecommunications, fleet and regional support across Western…
Added 2 days ago
SC
Full Time Intensive Child & Youth Case Coordinator – George House
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Brantford, ON
- Full-time
We are recruiting for a Full Time Intensive Child & Youth Case Coordinator – George House. This role is a vital part of our Housing Program, supporting youth aged 14-16, providing essential…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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