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Added 12 mins ago
A
Project Manager - Space & Defense Programs
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 12 mins ago
MF
Training Coordinator
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- Full-time
Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person - it helps us stay connected, collaborate more effectively, and…
Added 12 mins ago
OH
Payroll Specialist
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Toronto, ON
- Full-time
Prepare and ensure for accuracy all payroll related Maintain security of all employee salary data and ﬁles in accordance with legislative requirements and records retention schedule.
Added 12 mins ago
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Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
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Toronto, ON
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Corporate Actions & Security Master
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- $55,000 to $60,000 CAD / year
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Analyst, Corporate Actions & Security Master – Job Description
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Licensed Millwright Mechanic
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Laser Scanning Technician
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- $38.4 CAD / hour
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Added 12 mins ago
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Payroll Assistant
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- Full-time
Design, implement, manage, and ensure the data integrity and security of payroll.
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AI -Senior Mobile Engineering Specialist
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- Full-time
…the firm's corporate mobile offerings. We are looking for a person who can contribute to enhancing the device experience on mobile devices. The candidate will have a very strong technical…
Added 12 mins ago
TC
BAS Technician - CUPE 4400
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Toronto, ON
- Full-time
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Fit4Less Host - Mississauga Bristol Road
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Mississauga, ON
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Analyste programmeur React/.NET (intermédiaire)
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Montreal, QC
- Full-time
Identify and implement optimal technologies and practices, with a strong focus on security, scalability, maintainability, and user experience.
Added 27 mins ago
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Auditeur(trice) TI Sénior
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Montreal, QC · Quebec, QC
- Full-time
Added 27 mins ago
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Head of Advisor Technology - Americas
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Toronto, ON
- Full-time
8. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements.
Added 42 mins ago
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Field Officer (Emergency Management)
Emergency Preparedness and Response | Protection civile et Intervention en cas d’urgence
ON · Ontario, Canada
- $6,917.99 to $8,451.34 CAD / month
- Full-time
…qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right…
Added 42 mins ago
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Health Care Aide
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AB · Edmonton, AB
- Full-time
…lifting techniques and transfers belts when performing a one person…
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Light Duty Cleaner - Full Time - 1st shift
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Sudbury, ON
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Core Cutter (Fly In-Fly Out)
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AB · Edmonton, AB
- Full-time
MATRIX is looking for an experienced Core Cutters for various projects, so if you are team oriented, motivated person with an attention for details. This position reports to the Camp…
Added 42 mins ago
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Registered Nurse-Agape Hospice
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Calgary, AB
- Part-time
The Registered Nurse (RN) provides safe, competent, and person-centered nursing care within the scope of RN practice, using the nursing process to assess clients’ physical, spiritual,…
Added 42 mins ago
TC
Fire Alarm Technician, CUPE Local 4400
Toronto Catholic District School Board
Toronto, ON
- Contract
Responsible for the minor repairs, inspection and testing of fire/security alarms in all schools and administrative buildings and minor repairs for the PA system
Added 43 mins ago
TS
Store Associate
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Vancouver, BC
- Part-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 43 mins ago
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Security Guard
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…OPENLANE, a leader in automotive remarketing, is looking for a Security Guard with experience in inventory control and customer service. The ideal candidate will have prior experience…

NAV CANADA

Instructional Design Support

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Collaborates with the technical and educational Subject Matter Experts (SMEs).
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition.
Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods.
Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages.
Prepares, posts, and maintains content and information on appropriate platforms.
Edits and ensures relevancy and quality control for a variety of learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products.
Assists in environmental research, analysis, and documentation of emerging learning, e-learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
Connects with internal and external organizations to explore potential information exchange.

Job Requirements

Education:

Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

Experience analyzing student learning needs and developing training materials.
Experience writing and editing content for adult learners.
Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

Knowledge of current adult education theories.
Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA communications products.
Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
Knowledge of MS Office and desktop design / publishing software.

Abilities:

Excellent verbal communication and writing skills, including grammar, spelling and composition.
Demonstrated ability to convert complex technical information into clear, concise, plain language.
Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
Initiative, judgment, reliability, discretion, decisiveness and tact.
Strong research skills including gathering and organizing information from multiple sources.
Excellent attention to detail.
Has a passion for creating content that engages and accommodates diverse audiences.
Motivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge and skills.

Working conditions:

Occasional travel required.

Flexible work arrangements:

This is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Collaborate with subject matter experts and program teams to develop, edit, organize, and quality-check training materials for print, online, tablet, and in-person delivery. Maintain electronic content platforms, support publishing and distribution, and research emerging learning technologies and practices.

Requirements

Requires a degree in a related field or a combination of related college education and work experience, along with experience analyzing learning needs and developing and editing training materials for adult learners. Candidates should know adult education, communications and multimedia development, publishing practices, research methods, project planning, and Microsoft Office or desktop publishing software, and demonstrate strong writing, organization, collaboration, and attention to detail.

Skills

Instructional Design Support
Training Material Development
Adult Learning
Writing And Editing
Plain-Language Communication
Copyediting
Publishing
Quality Control
Learning Needs Analysis
Research And Data Analysis
Document Management
Microsoft Office
Desktop Publishing
Project Planning
Stakeholder Collaboration

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Training Development
Adult Education
Adult Learning Theories
Learning Needs Analysis
Courseware
Training Materials
Technical Writing
Editing
Copyediting
Plain Language
Editorial Standards
Publishing
Document Libraries
Electronic Platforms
Microsoft Office
Desktop Publishing Software
Multimedia
E-Learning
Synchronous Learning
Asynchronous Learning
Tablet-Based Training
Quality Control
Research And Data Analysis
Project Planning
Information Exchange
User Interface Design
Learning Technologies

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