Find work in Canada.

339,243 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
RB
Commercial Banking Advisor
Royal Bank of Canada
Nanaimo, BC
- Full-time
By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a results oriented…
Added 21 mins ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 26 mins ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 26 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Cochrane, ON
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…
Added 26 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kirkland Lake, ON
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…
Added 26 mins ago
I
Executive Recruiter
Infoblox
Burnaby, BC
- Full-time
Expertise in executive sourcing, research, market mapping, passive-talent engagement, relationship development, and high-touch candidate management
Added 26 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 26 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 26 mins ago
B
TECH LEAD - GRC ENGINEERING
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 53 mins ago
UO
Employer Specialist, Engineering Career Centre
University of Calgary
Calgary, AB
- Volunteer
Reports to the Senior Manager, Experiential and Work Integrated Learning This position involves frequent professional contact, both in person and virtually, with industry contacts at all…
Added 53 mins ago
FC
Financial Aid Advisor - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The Financial Aid Advisor plays a critical role in advancing student access, persistence, and success by delivering comprehensive, student-centred financial aid advising, guidance, and…
Added 53 mins ago
NB
Senior Advisor AML/ATF Compliance
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning by doing, enable you to master your role and develop new areas of…
Added 53 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 56 mins ago
Financial Advisor - Willowbrook Park, Langley BC
Scotiabank
Langley (District), BC · Langley, BC
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 56 mins ago
Senior Financial Analyst - Payroll Accounting
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
Ability to adapt quickly to changing priorities in a fast-paced environment, with a drive for continuous learning and professional development
Added 1 hour ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. More…
Added 1 hour ago
UO
Student Mental Health Specialist -Student Experience and Support
University of Calgary
Calgary, AB
- Full-time
Student Wellness Services supports and empowers students to achieve and maintain good health and well-being through family medicine/primary care, psychiatry, nursing, counsellors, Student…
Added 1 hour ago
UO
Research Associate, Indigenous Brain Health, Family Medicine
University of Calgary
Calgary, AB
- Full-time
Must be open to learning and development and be flexible and willing to accept new challenges and assignments
Added 1 hour ago
B
Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
Act as a trusted advisor to your clients, leading them through opportunity discovery and managing the day-to-day relationship across the life of an engagement
Added 1 hour ago
IG
Commercial Lawyer- Digital and E-Commerce
Insight Global
Mississauga, ON
- $175,000 to $185,000 CAD / year
- Full-time
- Experience partnering closely with product management, user experience, technology, and business teams throughout the product development lifecycle.
Added 1 hour ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
The ideal candidate brings enterprise SaaS implementation leadership, strong client-facing experience, and an understanding of loyalty, eCommerce, grocery, or retail operations. They will…
Added 1 hour ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Using the power of modern data platforms, visualizations, advanced analytics, machine learning, IOT/Digital Twins and applied intelligence, we help clients gain business insights to…
Added 1 hour ago
MC
Regional Vice President Wealth
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Regional Vice President Wealth provides leadership and direction for the implementation and on-going support of Meridian’s Wealth Management strategy. This role would…
Added 1 hour ago
B
TECH LEAD - GRC ENGINEERING
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 1 hour ago
DL
Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Work with learning and talent development teams to establish targeted development opportunities.

NAV CANADA

Manager, Delivery Process Improvement

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 5+ years of experience in project management, product management, business analysis or governance.
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Posting Title

Manager, Delivery Process Improvement

Job Category

Project Management

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-10-22

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, Technology Enablement Services Centre of Excellence, the Manager, Delivery Process Improvement is responsible for driving continuous improvement of processes, standards, templates, and tools across the Technology Enablement Services (TES) portfolio. Acting as a central point of contact and trusted advisor, this role provides guidance on the communication and implementation of process and tool changes. This position plays a key role in building organization capability and continually evolving standards, processes, templates, and tools to improve delivery efficiency. The Manager, Delivery Process Improvement also ensures a consistent approach to communications, change management strategies and plans, while providing guidance and oversight to support successful implementation and sustained adoption and adherence to process and tool changes across the TES organization.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and flexible benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

In this role you will:

Maintain, advance, and evolve the Portfolio Delivery Group (PDG) methodology, products, process, tools, and templates (PDG).
Evolve and improve the repositories of tools and templates, which are tailored to the organization, ensuring that TES teams have the right materials easily available to apply TES processes, standards and ways of working.
Continually innovate to improve ways of working, managing change and communication across the organization.
Establish and continually improve TES CoE standards, processes, and tools.
Develop the approach to training across TES for teams implementing changes.
Ensure end-user perspectives and expectations are aligned within the TES processes, tools, and templates being designed and built with user-centered design in mind.
Develop communication and change management strategies and protocols across TES to a ensure consistent approach – in alignment with the corporate communications and change management functions.
Monitor the uptake of communications and change management approaches. Monitor adherence to PDG Methodology and recommends corrective actions (PDG).
Seek regular direct feedback from teams relating to TES CoE approaches and continually improve ways of working.
Advise on the approaches for proactive assessments to gauge the level of adoption of tools and processes
Assess capability gaps and identify new opportunities and methods to grow skills.
Advise on the approaches for the assessment of training needs when implementing change within TES teams.
Lead delivery of project and program management training and coaching to address identified capability gaps (PDG).
Provide proactive advisory to TES teams based on best practices and approaches, to improve use of tools, standards, and processes.
Provide coaching and mentoring to TES teams, influencing them to adopt best practice delivery management approaches, tools, and techniques
Work closely with TES teams to ensure that change is managed effectively.
Support TES teams to manage communications with stakeholders.
Design and evolve the TES change management toolkit.
Provide oversight of change management best practices into the creation of tools, templates, and guidance documentation.

What you bring:

Education:

An undergraduate degree or college diploma in a relevant field, or equivalent combination of education and experience.
Certified Project Manager or equivalent skills and experience.
Certified Change Manager or equivalent skills and experience.
Knowledge of NAV CANADA policies, processes, regulations, and systems.

Experience:

5+ years of experience in project management, product management, business analysis or governance.
Experience working with enterprise delivery methodologies.
Experience working with governance frameworks.
Experience with large-scale organizational communications and change efforts.
Demonstrated experience in leading without authority.

Skills and Knowledge:

Knowledge of project and program planning and delivery approaches.
Knowledge of project management methodologies (PDG Methodology is based on PMI).
Strong understanding and experience of a range of delivery management approaches, including waterfall, Lean-agile and hybrid agile best practices.
Knowledge and skill with product management practices (product strategy, requirement analysis, requirements elicitation, requirements management).
Knowledge of Governance frameworks and methodologies for technologies and working practices.
Demonstrated business and technical acumen.
Strong leadership skills with the ability to develop and communicate vision and inspire and motivate.
Experience coaching high performing delivery teams and successful project teams.
Strong verbal and written communication skills, including the ability to explain concepts to business leaders.
Strong influence skills – demonstrated ability to create followership and motivate.
Experience working in a matrixed organization.
Desire and ability to build strong, cohesive relationships at all levels of the organization; up, down, and across.
Strong organizational skill and ability to manage multiple conflicting priorities.
Adapts to changes in priorities with ease, comfortable working “in the grey” while defining the way forward.
Innovative and explorative, ready to explore the use of new and emerging tools and techniques to drive best practice delivery management.
Meticulous attention to detail, with the ability to understand, document and continually evolve processes.
Knowledge of Microsoft Suite including Excel, Word, PowerPoint, Teams, SharePoint, Power Apps and Power BI.
Knowledge of Clarity PPM tool, DevOps and similar tools is considered an asset.

Working Conditions:

This position is a hybrid position with a minimum 3 days per week on site.

Behaviour Statement:

All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Ethical Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Manager, Delivery Process Improvement is responsible for driving continuous improvement of processes, standards, and tools across the Technology Enablement Services portfolio. This role acts as a central advisor to ensure consistent communication, change management, and adoption of delivery methodologies.

Requirements

Candidates must have an undergraduate degree or college diploma and 5+ years of experience in project management, product management, or business analysis. Professional certifications in project management and change management are required or equivalent skills and experience.

Skills

Project management
Product management
Business analysis
Governance frameworks
Change management
Process improvement
Waterfall
Lean-agile
Hybrid agile
Coaching
Mentoring
Communication
Leadership
Stakeholder management
Technical acumen
Organizational skills

Benefits

Competitive compensation
Flexible benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Product Management
Business Analysis
Governance
Change Management
Process Improvement
Waterfall
Lean-agile
Hybrid Agile
PDG Methodology
PMI
Clarity PPM
DevOps
Microsoft Suite
Excel
PowerPoint
SharePoint
Power Apps
Power BI
User-centered design
Coaching
Mentoring
Stakeholder Management
Matrixed Organization

Report this job