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Added 11 mins ago
DA
Office coordinator
Diamond Accounts Inc
Halifax, NS
- $28 to $32 CAD / hour
- Full-time
- On-site
Assemble data and prepare periodic and special reports, manuals and correspondence
Added 2 hours ago
CH
Host Ambassador, Red Deer – AB
Canada Homestay Network
Red Deer, AB
- Part-time
Email data and supporting documentation (ie. criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity;
Added 2 hours ago
S
Unit Clerk - Odette Cancer Centre - Temporary full-time - 2026-18672 (2026-18672)
Sunnybrook
Toronto, ON
- Full-time
In this Unit Coordinator role, this position provides a broad range of administrative support within the Outpatient Cancer Clinics (General Treatment Services) at the Odette Cancer Centre.…
Added 2 hours ago
S
Unit Clerk - Odette Cancer Centre - Temporary Full-Time - 2026-16492 (2026-16492)
Sunnybrook
Toronto, ON
- Full-time
In this Unit Coordinator role, this position provides a broad range of administrative support within the Outpatient Cancer Clinics (General Treatment Services) at the Odette Cancer Centre.…
Added 2 hours ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
BVGlazing Systems is seeking a Production Scheduler / Coordinator to support the planning and coordination of manufacturing operations in a fast-paced window, glass, and railing production…
Added 2 hours ago
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
Job Title: Client Services Coordinator (on a Casual basis)
Added 2 hours ago
Coordinator, Client Services - Casual
Canadian Cancer Society
Prince George, BC
Job Title: Client Services Coordinator (Casual)
Added 3 hours ago
LH
Document Coordinator
Lifemark Health Group
Mississauga, ON
- $38,000 to $40,000 CAD / year
- Full-time
Added 3 hours ago
LH
Receptionist - Physiotherapy Clinic
Lifemark Health Group
White Rock, BC
- $19 to $23 CAD / hour
- Part-time
The Front Desk Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is…
Added 3 hours ago
LH
Front Desk Care Coordinator
Lifemark Health Group
Kamloops, BC
- $19 to $23 CAD / hour
- Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Internship
We are recruiting a clinical research coordinator to contribute to a project evaluating the effectivess of virtual reality exposure therapy for anxiety and related disorders in psychiatric…
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assisting with participant recruitment, data collection, and storing of study documents according to the research protocol,
Added 3 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…ethics submission and study registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high…
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 3 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 5 hours ago
F
Electrical Material Controller
Fluor
Vancouver, BC
- Full-time
…difficult complexity and/or Multi Discipline Lead Material Control Coordinator on projects of difficult complexity. Displays advanced knowledge of Fluor’s practices and…
Added 8 hours ago
SL
Marketing coordinator
ST. LAWRENCE SCHOOL
Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Conduct surveys and analyze data on the buying habits and preferences of wholesale and retail consumers
Added 9 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 10 hours ago
BS
Marketing coordinator
Blackbird Security Inc.
Vancouver, BC
- From $38.45 CAD / hour
- Full-time
- On-site
Conduct surveys and analyze data on the buying habits and preferences of wholesale and retail consumers
Added 10 hours ago
MY
FAMILY COORDINATOR
McMan Youth, Family and Community Services Association of Calgary & Area
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…with disabilities and supporting their families. The Family Coordinator will be responsible for working with families to develop service plans, teach parents strategies and tools to…
Added 10 hours ago
TM
Program Assistant
The Muslim Association of Canada
Montreal, QC
- Part-time
- Contract
- Temporary
The Program Assistant supports the Program Coordinator in the planning, implementation, and follow-up of the community centre’s programs and activities. The Program Assistant contributes to…
Added 11 hours ago
PH
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
- Part-time
…such as Physician/Midwife/Nurse Practitioner, Patient Care Coordinator, Unit Perinatal Clinical Educator, Program Director and other team members as…
Added 11 hours ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…such as Physician/Midwife/Nurse Practitioner, Patient Care Coordinator, Unit Perinatal Clinical Educator, Program Director and other team members as…

NAV CANADA

Manager, Shift Scheduling

Winnipeg, MB, Canada
Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Posting Title

Manager, Shift Scheduling

Job Category

Operational Support

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-10-23

Job Grade

L1 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, Scheduling Operations, the Manager, Shift Scheduling leads a team of Shift Scheduling Specialists responsible for delivering workforce scheduling services across multiple Flight Information Regions (FIRs). This role oversees Tactical Scheduling, ensuring operational staffing plans are maintained, and optimized to support safe and efficient operations while balancing operational requirements, employee well-being, collective agreement obligations, and fatigue management principles. The incumbent plays a key role in driving consistency, quality, and continuous improvement in scheduling practices while providing leadership, coaching, and expertise to a highly specialized team.

This is a collaborative and influential role that partners closely with operational leaders, Human Resources, Labour Relations, and other stakeholders to address complex workforce planning challenges and support operational excellence. As a scheduling subject matter expert, the Manager provides strategic advice, leverages data and analysis to identify trends and opportunities, and leads initiatives that improve scheduling processes, systems, and outcomes. This is an exciting opportunity to make a meaningful impact on the planning and deployment of a critical operational workforce within one of Canada's most complex and dynamic operating environments.

Possible Work Locations: Toronto ACC or Winnipeg ACC.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

In this role you will:

Lead, manage, and support the tactical scheduling activities for multiple regions.
Co-build, develop, train, and lead a national team of Shift Scheduling Specialist.
Manage departmental hiring, onboarding, and training activities; oversee performance management and ensure the team operates independently while upholding national values and expectation.
Oversee schedule maintenance processes, ensuring the quality and accuracy of schedules post publication.
Monitor and analyze scheduling outcomes, including overtime usage and workforce trends, and recommend cost-effective solutions to address identified issues.
Collaborate constructively with management and members of the operational units to ensure effective consultation and communication throughout schedule development and implementation, while considering the impact on operational employees.
Act as a subject matter expert and advisor on all scheduling-related matters on a national basis, including the scheduling system, contractual obligations impacting scheduling, understanding and interpretation of various collective agreements, national and local scheduling processes, scheduling best practices, etc.
Ensure adherence across all FIRs and scheduling groups to scheduling, fatigue management, leave administration, extra-duty controls, policies, processes, and related procedures.
Lead scheduling-related initiatives and projects through all phases, from planning and development to implementation and evaluation.
Translate strategic organizational objectives into comprehensive workforce scheduling plans by collaborating with key business partners.
Liaise with Human Resources, Labour Relations, and FIR Management to ensure schedules are created using valuable and knowledgeable inputs, and that outputs and results are effectively communicated to those responsible for execution.
Foster a culture of continuous improvement by identifying opportunities to enhance workforce planning activities and recommending effective solutions to scheduling and workforce challenges.

What you bring:

Education:

A bachelor’s degree or acceptable combination of education, training, and experience.

Experience:

3 or more years of experience in business planning, preferably scheduling.
3 or more years of experience in people leadership.

Knowledge and Abilities:

Extensive knowledge of workforce scheduling principles, practices, and processes.
Strong understanding of operational workforce planning and scheduling within a complex, unionized, or regulated environment.
Extensive knowledge of collective agreements, applicable legislations, and fatigue management requirements.
Advanced expertise in workforce scheduling systems (e.g., ESS, Workday, or similar platforms).
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

How others describe you:

An effective communicator who builds credibility and shares information clearly with diverse audiences.
A strong people leader who coaches, develops, and empowers teams to succeed.
A collaborative relationship builder who influences and works effectively with stakeholders at all levels.
A strategic thinker who aligns workforce planning solutions with business priorities.
An analytical problem solver who uses data to identify trends and drive informed decisions.
A proactive leader who champions continuous improvement and leads change effectively.
Adaptable and resilient, with the ability to manage competing priorities in a fast-paced environment.
Self-motivated and accountable, with a proven ability to deliver results independently and on time.

Working Conditions:

This position is a hybrid position with a minimum 3 days per week on site.
Occasional travel required.

Behaviour Statement:

All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Manager, Shift Scheduling leads a team of specialists to deliver workforce scheduling services while ensuring operational efficiency and compliance with collective agreements. They act as a subject matter expert, collaborating with stakeholders to optimize staffing plans and drive continuous improvement in scheduling practices.

Requirements

Candidates must possess a bachelor's degree or an equivalent combination of education and experience, along with at least 3 years of experience in business planning and people leadership. Strong knowledge of workforce scheduling principles, collective agreements, and fatigue management in a unionized environment is required.

Skills

Workforce scheduling
People leadership
Operational planning
Collective agreement interpretation
Fatigue management
Data analysis
Strategic planning
Performance management
Stakeholder management
Change management
Microsoft Office
Scheduling systems
Communication
Problem solving
Coaching

Benefits

Defined benefit pension plan
Competitive compensation
Growth and development opportunities
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Workforce scheduling
Shift scheduling
Operational support
Flight Information Regions
Tactical scheduling
Collective agreement
Fatigue management
Workday
ESS
Performance management
Business planning
Labour relations
Workforce planning
Continuous improvement
Strategic advice
Data analysis
Operational excellence
Scheduling systems
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Team leadership
Stakeholder engagement
Change management

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