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Added 11 mins ago
TS
Food Bank Supervisor
The Salvation Army in Canada
Gravenhurst, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 11 mins ago
CG
Operations Liaison Coordinator
Calian Group
Canada
- Contract
Calian is seeking an Operations Liaison Coordinator to assist our client with the facilitation of their project.
Added 11 mins ago
O
Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Contract
The Manager, Strategy, OCIO will support the CIO, and SEMDs in the day-to-day management of the Investment Division. The individual will play an important role in high-impact strategic…
Added 11 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Burlington, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 11 mins ago
TS
Christmas Kettle Coordinator
The Salvation Army in Canada
Burlington, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 11 mins ago
WL
Sport Medicine and Athlete Performance Manager
Wilfrid Laurier University
Waterloo, ON
- $85,357 to $106,696 CAD / year
- Contract
…knowledge and technologies while guiding team-specific Integrated Support…
Added 11 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
ON · Simcoe, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 11 mins ago
PC
Office & Project Coordinator
Parkdale Community Food Bank
Toronto, ON
- Part-time
…Toronto’s Parkdale neighbourhood. Every month, our programs support more than 17,000 individuals with access to nutritious food and community support. We believe joy is fundamental to…
Added 11 mins ago
TC
Retail Store Coordinator Full Time Winners - Park Royal
TJX Canada – Winners, Marshalls, HomeSense
BC · West Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 mins ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
A Planner & Coordinator - you participate in prioritizing / organizing activities like branch planning, developing staff schedules, and the like.
Added 13 mins ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
…provides leadership, coordination, supervision, and operational support for student-facing academic services at Ridgetown…
Added 13 mins ago
Technical Coordinator, Construction
Aecon
Toronto, ON
…construction across our active major civil sites. The Construction Coordinator supports the CTO by coordinating engineering services during construction at station, grade separation, and…
Added 13 mins ago
E
Répartiteur / Workload Coordinator (Dispatcher)
Enbridge
Gatineau, QC
- Full-time
Répartir, émettre et contrôler les demandes de service destinées aux équipes des opérations, aux localisateurs et à l’entrepreneur de service, et, investiguer sur certains de ces appels au…
Added 28 mins ago
Facilities Coordinator - Full time - 11:30am - 6:00pm (58954003)
Sodexo Canada Ltd
Montreal, QC
Added 28 mins ago
SE
Reman Coordinator (Temp - 18 Months)
SMS Equipment Inc.
Acheson, AB
- Full-time
SMS is looking for a Temporary Reman Coordinator to support the day-to-day coordination of activities within our Remanufacturing department. This role plays a key part in ensuring…
Added 28 mins ago
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Temporary Property Services Coordinator
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- Full-time
…solutions, and to develop leading-edge concepts that enhance and support growing…
Added 28 mins ago
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Business Partner, Talent & Culture (14 months contract)
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Montreal, QC
- Full-time
…and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership…
Added 28 mins ago
AC
Administrative Operations Support Senior Coordinator - Temporary
Air Canada
Dorval, QC
- Full-time
Provide administrative support for departmental operations and complete assigned tasks within established timelines.
Added 41 mins ago
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Store Coordinator Winners Merivale
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON · Nepean, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 41 mins ago
BG
Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 43 mins ago
Merchandising Coordinator Co-op (4 months)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS · Stellarton, NS
…and customers for our stores and wholesale team as well as support backstage requirements. You will work closely with the Retail Enablement and Finance teams to ensure our customer…
Added 43 mins ago
Financial Coordinator | Coordonnateur ou coordonnatrice des finances
Rideau Hall Foundation
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The Financial Coordinator plays a key role within the Finance team, providing day-to-day support across accounts payable, accounts receivable, donation processing, and audit activities.…
Added 58 mins ago
BG
Regional Safety Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
The Safety Coordinator is responsible for supporting operational excellence in health and safety within their region and assigned area of responsibility. Together with the corporate health…
Added 1 hour ago
PS
Permit Coordinator
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- Full-time
We are currently seeking a highly organized and detail-oriented Permit Coordinator to join our Operations team. This position plays an important role in ensuring that specialized shipments…
Added 1 hour ago
I
Operations Coordinator
Intelcom
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- Full-time
Conduct van audits and support sorting operations

NAV CANADA

Manager, Shift Scheduling

Winnipeg, MB, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Posting Title

Manager, Shift Scheduling

Job Category

Operational Support

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-10-23

Job Grade

L1 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, Scheduling Operations, the Manager, Shift Scheduling leads a team of Shift Scheduling Specialists responsible for delivering workforce scheduling services across multiple Flight Information Regions (FIRs). This role oversees Tactical Scheduling, ensuring operational staffing plans are maintained, and optimized to support safe and efficient operations while balancing operational requirements, employee well-being, collective agreement obligations, and fatigue management principles. The incumbent plays a key role in driving consistency, quality, and continuous improvement in scheduling practices while providing leadership, coaching, and expertise to a highly specialized team.

This is a collaborative and influential role that partners closely with operational leaders, Human Resources, Labour Relations, and other stakeholders to address complex workforce planning challenges and support operational excellence. As a scheduling subject matter expert, the Manager provides strategic advice, leverages data and analysis to identify trends and opportunities, and leads initiatives that improve scheduling processes, systems, and outcomes. This is an exciting opportunity to make a meaningful impact on the planning and deployment of a critical operational workforce within one of Canada's most complex and dynamic operating environments.

Possible Work Locations: Toronto ACC or Winnipeg ACC.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

In this role you will:

Lead, manage, and support the tactical scheduling activities for multiple regions.
Co-build, develop, train, and lead a national team of Shift Scheduling Specialist.
Manage departmental hiring, onboarding, and training activities; oversee performance management and ensure the team operates independently while upholding national values and expectation.
Oversee schedule maintenance processes, ensuring the quality and accuracy of schedules post publication.
Monitor and analyze scheduling outcomes, including overtime usage and workforce trends, and recommend cost-effective solutions to address identified issues.
Collaborate constructively with management and members of the operational units to ensure effective consultation and communication throughout schedule development and implementation, while considering the impact on operational employees.
Act as a subject matter expert and advisor on all scheduling-related matters on a national basis, including the scheduling system, contractual obligations impacting scheduling, understanding and interpretation of various collective agreements, national and local scheduling processes, scheduling best practices, etc.
Ensure adherence across all FIRs and scheduling groups to scheduling, fatigue management, leave administration, extra-duty controls, policies, processes, and related procedures.
Lead scheduling-related initiatives and projects through all phases, from planning and development to implementation and evaluation.
Translate strategic organizational objectives into comprehensive workforce scheduling plans by collaborating with key business partners.
Liaise with Human Resources, Labour Relations, and FIR Management to ensure schedules are created using valuable and knowledgeable inputs, and that outputs and results are effectively communicated to those responsible for execution.
Foster a culture of continuous improvement by identifying opportunities to enhance workforce planning activities and recommending effective solutions to scheduling and workforce challenges.

What you bring:

Education:

A bachelor’s degree or acceptable combination of education, training, and experience.

Experience:

3 or more years of experience in business planning, preferably scheduling.
3 or more years of experience in people leadership.

Knowledge and Abilities:

Extensive knowledge of workforce scheduling principles, practices, and processes.
Strong understanding of operational workforce planning and scheduling within a complex, unionized, or regulated environment.
Extensive knowledge of collective agreements, applicable legislations, and fatigue management requirements.
Advanced expertise in workforce scheduling systems (e.g., ESS, Workday, or similar platforms).
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

How others describe you:

An effective communicator who builds credibility and shares information clearly with diverse audiences.
A strong people leader who coaches, develops, and empowers teams to succeed.
A collaborative relationship builder who influences and works effectively with stakeholders at all levels.
A strategic thinker who aligns workforce planning solutions with business priorities.
An analytical problem solver who uses data to identify trends and drive informed decisions.
A proactive leader who champions continuous improvement and leads change effectively.
Adaptable and resilient, with the ability to manage competing priorities in a fast-paced environment.
Self-motivated and accountable, with a proven ability to deliver results independently and on time.

Working Conditions:

This position is a hybrid position with a minimum 3 days per week on site.
Occasional travel required.

Behaviour Statement:

All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Manager, Shift Scheduling leads a team of specialists to deliver workforce scheduling services while ensuring operational efficiency and compliance with collective agreements. They act as a subject matter expert, collaborating with stakeholders to optimize staffing plans and drive continuous improvement in scheduling practices.

Requirements

Candidates must possess a bachelor's degree or an equivalent combination of education and experience, along with at least 3 years of experience in business planning and people leadership. Strong knowledge of workforce scheduling principles, collective agreements, and fatigue management in a unionized environment is required.

Skills

Workforce scheduling
People leadership
Operational planning
Collective agreement interpretation
Fatigue management
Data analysis
Strategic planning
Performance management
Stakeholder management
Change management
Microsoft Office
Scheduling systems
Communication
Problem solving
Coaching

Benefits

Defined benefit pension plan
Competitive compensation
Growth and development opportunities
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Workforce scheduling
Shift scheduling
Operational support
Flight Information Regions
Tactical scheduling
Collective agreement
Fatigue management
Workday
ESS
Performance management
Business planning
Labour relations
Workforce planning
Continuous improvement
Strategic advice
Data analysis
Operational excellence
Scheduling systems
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Team leadership
Stakeholder engagement
Change management

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