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Added 10 mins ago
UO
Lead Coordinator, Research and Program Support
University of Ottawa
Ottawa, ON · Morisset Hall
- Full-time
…activities in support of the Centres’ research, outreach and training/development programs. Establish a strong contact management system and proactively engage target audiences with a…
Added 10 mins ago
UO
Senior Coordinator, Competency Assessment
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
The Competency-Based Assessment Coordinator is responsible for the proper operational delivery of all competency-based assessment related activities (e.g. Entrustable Professional…
Added 10 mins ago
BU
Instructor CRIM 2P62 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
PhD in Sociology, Criminology or closely related discipline with demonstrated university training in the sociology of criminal justice.
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - Maple Ridge
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
Patient Care Coordinator, Registered Nurse, Rehabilitation, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health Chilliwack, Geriatrics
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health, Geriatrics - Langley
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
Coordinator, Home Health Service Line - Surrey
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Part-time
We are currently looking to fill a Relief Part-Time opportunity for a Coordinator, Home Health Service Line located in Surrey, B.C. This position is available until February 2028 or until…
Added 1 hour ago
FH
Patient Care Coordinator - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 1 hour ago
FH
Patient Care Coordinator - Neonatal ICU - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Other
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - Hope
Fraser Health Authority
Harrison Hot Springs, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
Patient Care Coordinator - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health Hope, Geriatrics
Fraser Health Authority
Harrison Hot Springs, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health Maple Ridge, Geriatrics
Fraser Health Authority
Pitt Meadows, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health Abbotsford, Geriatrics
Fraser Health Authority
Abbotsford, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
Coordinator, Milk/Formula Handling Room - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $46.52 to $58.07 CAD / hour
- Volunteer
Reporting clinically and operationally to the Dietitian Practice Leader, the Coordinator, Milk/Formula Handling Room manages the operation of the Milk/Formula Handling Room. Coordination of…
Added 1 hour ago
FH
Emergency Psychiatric Liaison Nurse (EPLN) - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Receives referrals through the Patient Care Coordinator (PCC) and a variety of internal and external sources, including the general Emergency Department, Pediatric Emergency Department and…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - MHSU Simplified Access Line FS
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
RN/RPN, Substance Use Services - Hope / Agassiz / Harrison Hot Springs / Kent
Fraser Health Authority
Harrison Hot Springs, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…consultation to Health Care Detox Workers. Participates in the training and orientating and continuing education of nursing staff and students through mentoring, preceptoring and role…
Added 1 hour ago
FH
RN/RPN, MH&SUS Specialized Populations - Community Mental Health, Geriatrics - Langley
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
RN/RPN, Addictions Assessment
Fraser Health Authority
Harrison Hot Springs, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…consultation to Mental Health Care Workers. Participates in training, orientation and continuing education of nursing staff and students through mentoring, preceptoring and…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - ACSS Delta
Fraser Health Authority
Delta, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - ACSS New Westminster
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 1 hour ago
L
Kitchen Clerk - Full Time
Longo's
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the…
Added 2 hours ago
PA
Cook
Penticton and District Society for Community Living
Penticton 1, BC
- $28.04 to $31.04 CAD / hour
- Temporary
This position reports to the appropriate Coordinator.

NAV CANADA

Manager, Shift Scheduling

Winnipeg, MB, Canada
Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Posting Title

Manager, Shift Scheduling

Job Category

Operational Support

Language Requirements

Bilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-10-23

Job Grade

L1 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, Scheduling Operations, the Manager, Shift Scheduling leads a team of Shift Scheduling Specialists responsible for delivering workforce scheduling services across multiple Flight Information Regions (FIRs). This role oversees Tactical Scheduling, ensuring operational staffing plans are maintained, and optimized to support safe and efficient operations while balancing operational requirements, employee well-being, collective agreement obligations, and fatigue management principles. The incumbent plays a key role in driving consistency, quality, and continuous improvement in scheduling practices while providing leadership, coaching, and expertise to a highly specialized team.

This is a collaborative and influential role that partners closely with operational leaders, Human Resources, Labour Relations, and other stakeholders to address complex workforce planning challenges and support operational excellence. As a scheduling subject matter expert, the Manager provides strategic advice, leverages data and analysis to identify trends and opportunities, and leads initiatives that improve scheduling processes, systems, and outcomes. This is an exciting opportunity to make a meaningful impact on the planning and deployment of a critical operational workforce within one of Canada's most complex and dynamic operating environments.

Possible Work Locations: Toronto ACC or Winnipeg ACC.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

In this role you will:

Lead, manage, and support the tactical scheduling activities for multiple regions.
Co-build, develop, train, and lead a national team of Shift Scheduling Specialist.
Manage departmental hiring, onboarding, and training activities; oversee performance management and ensure the team operates independently while upholding national values and expectation.
Oversee schedule maintenance processes, ensuring the quality and accuracy of schedules post publication.
Monitor and analyze scheduling outcomes, including overtime usage and workforce trends, and recommend cost-effective solutions to address identified issues.
Collaborate constructively with management and members of the operational units to ensure effective consultation and communication throughout schedule development and implementation, while considering the impact on operational employees.
Act as a subject matter expert and advisor on all scheduling-related matters on a national basis, including the scheduling system, contractual obligations impacting scheduling, understanding and interpretation of various collective agreements, national and local scheduling processes, scheduling best practices, etc.
Ensure adherence across all FIRs and scheduling groups to scheduling, fatigue management, leave administration, extra-duty controls, policies, processes, and related procedures.
Lead scheduling-related initiatives and projects through all phases, from planning and development to implementation and evaluation.
Translate strategic organizational objectives into comprehensive workforce scheduling plans by collaborating with key business partners.
Liaise with Human Resources, Labour Relations, and FIR Management to ensure schedules are created using valuable and knowledgeable inputs, and that outputs and results are effectively communicated to those responsible for execution.
Foster a culture of continuous improvement by identifying opportunities to enhance workforce planning activities and recommending effective solutions to scheduling and workforce challenges.

What you bring:

Education:

A bachelor’s degree or acceptable combination of education, training, and experience.

Experience:

3 or more years of experience in business planning, preferably scheduling.
3 or more years of experience in people leadership.

Knowledge and Abilities:

Extensive knowledge of workforce scheduling principles, practices, and processes.
Strong understanding of operational workforce planning and scheduling within a complex, unionized, or regulated environment.
Extensive knowledge of collective agreements, applicable legislations, and fatigue management requirements.
Advanced expertise in workforce scheduling systems (e.g., ESS, Workday, or similar platforms).
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

How others describe you:

An effective communicator who builds credibility and shares information clearly with diverse audiences.
A strong people leader who coaches, develops, and empowers teams to succeed.
A collaborative relationship builder who influences and works effectively with stakeholders at all levels.
A strategic thinker who aligns workforce planning solutions with business priorities.
An analytical problem solver who uses data to identify trends and drive informed decisions.
A proactive leader who champions continuous improvement and leads change effectively.
Adaptable and resilient, with the ability to manage competing priorities in a fast-paced environment.
Self-motivated and accountable, with a proven ability to deliver results independently and on time.

Working Conditions:

This position is a hybrid position with a minimum 3 days per week on site.
Occasional travel required.

Behaviour Statement:

All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

The Manager, Shift Scheduling leads a team of specialists to deliver workforce scheduling services while ensuring operational efficiency and compliance with collective agreements. They act as a subject matter expert, collaborating with stakeholders to optimize staffing plans and drive continuous improvement in scheduling practices.

Requirements

Candidates must possess a bachelor's degree or an equivalent combination of education and experience, along with at least 3 years of experience in business planning and people leadership. Strong knowledge of workforce scheduling principles, collective agreements, and fatigue management in a unionized environment is required.

Skills

Workforce scheduling
People leadership
Operational planning
Collective agreement interpretation
Fatigue management
Data analysis
Strategic planning
Performance management
Stakeholder management
Change management
Microsoft Office
Scheduling systems
Communication
Problem solving
Coaching

Benefits

Defined benefit pension plan
Competitive compensation
Growth and development opportunities
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Workforce scheduling
Shift scheduling
Operational support
Flight Information Regions
Tactical scheduling
Collective agreement
Fatigue management
Workday
ESS
Performance management
Business planning
Labour relations
Workforce planning
Continuous improvement
Strategic advice
Data analysis
Operational excellence
Scheduling systems
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Team leadership
Stakeholder engagement
Change management

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