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Added 1 hour ago
H
Customer Support Specialist
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- $65,000 CAD / year
- Full-time
This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join…
Added 1 hour ago
UO
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RM
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Ross Memorial Hospital
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Added 11 hours ago
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RQ11857 – Systems Administrator/Operations Support Specialist – Senior
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Added 11 hours ago
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RQ11857 – Systems Administrator/Operations Support Specialist – Senior
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NAV CANADA

Shift Scheduling Specialist - 1 Year Term (Vancouver or Edmonton)

AB, Canada
Vancouver, BC, Canada

$76,779 - $95,970 · Full-time

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Job details

Pay: $76,779 - $95,970
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Posting Title

Shift Scheduling Specialist - 1 Year Term (Vancouver or Edmonton)

Job Category

FIR Service Delivery

Language Requirements

English / AnglaisEnglish is required / L'anglais est requis

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-11-18

Job Grade

ATP-5

Pay Range

$76,779 - $95,970

Job Summary

We’re experts in navigating Canada’s skies. Helping pilots safely cross 18 million square kilometres of Canadian and North Atlantic airspace is what we do. Enroute or at airports, in clearances or on charts, through radio signals or expertise - we’re always there.

If you’re looking for a career in aviation and an opportunity to join a team that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are currently looking for a Shift Scheduling Specialist to join our team in the Western Region. Reporting to the Manager, Shift Optimization, this role is the focal point for maintaining the scheduling core functions to operational shift schedules in a complex scheduling environment.

The successful candidate will be a creative problem-solver who is adaptable and resilient in an ever-changing environment. Your experience with scheduling using various employee scheduling tools as well as your ability to manipulate and analyze data will help you to stand out with your application.

Job Description

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Maintain and review employee published schedules and assigned shifts in a complex scheduling environment for operational staff within the Region by minimizing impacts to operational coverage requirements and any other non-coverage activity prioritized by the business all while respecting established and required timelines to complete the work.
Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply.
Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost-efficient manner.
Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded.
Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply.
Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees.

Job Requirements

Education:

Successful completion of secondary school or an approved equivalent.

Experience:

3 or more years of experience in employee scheduling.

Experience in providing administrative or operations support.

Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel.

Knowledge:

The work requires considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment.

Knowledge of collective agreements, CLC guidelines, fatigue limits and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures.

Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment.

Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System.

Abilities:

Ability to perform scheduling tasks.

Ability to work autonomously and support a virtual team.

Ability to multitask and work under pressure to meet deadlines.

Ability to prioritize work tasks and good organization skills.

Strong attention to detail.

Ability to provide advice to management and represented employees.

Personal Suitability:

Proven problem-solving skills with the ability to formulate creative ideas and solutions.
Active listener and clear communicator.
Team player.
Negotiation skills.
Adaptable to quickly changing requirements.
Demonstrates professionalism and tact within team and with all stakeholders.

Working Conditions:

This position will be responsible for shift scheduling in the Western Region and will be required to work hours consistent with this time zone.
Shift Work Required.
This is a hybrid position with a minimum of 3 days per week on site required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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More about this job

Responsibilities

The Shift Scheduling Specialist maintains and reviews operational staff schedules to ensure coverage while complying with collective agreements and labor regulations. They also identify schedule deficiencies and coordinate with management to make necessary adjustments, such as calling in employees for overtime.

Requirements

Candidates must have at least 3 years of experience in employee scheduling and proficiency with office software like Excel and Word. A secondary school diploma or equivalent is required, along with knowledge of labor codes and scheduling systems.

Skills

Shift scheduling
Data manipulation
Data analysis
Problem-solving
Communication
Negotiation
Attention to detail
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Administrative support
Operations support
Time management
Conflict resolution

Benefits

Defined benefit pension plan
Growth and development opportunities
Flexible work arrangements
Diverse and inclusive workforce

Visa sponsorship

Not detected in the job text

Keywords

Shift Scheduling
Aviation
Operational Staff
Collective Agreement
Canadian Labor Code
iSIGN
Employee Scheduling System
Data Accuracy
Overtime Management
ATS Operations
Administrative Support
Operations Support
Microsoft Office
Fatigue Limits
HR Systems
Scheduling Tools
Western Region
Shift Optimization

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