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Added 9 mins ago
CW
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NAV CANADA

Supervisor, Technical Publications

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Experience: Minimum 3 years of experience working with technical publications and document management systems
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Description Summary

The Supervisor, Technical Publications is responsible for leading the planning, coordination, quality control, publication and archival of technical documentation on MINDX. These include technical documents such as Standards and Procedures (SPs), T-BMS documents, and Waivers, to support the safety and efficiency of field operations.

What NAV CANADA offers you:

Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce

Key Accountabilities:

Provide leadership to the Technical Publications team, ensuring expected performance standards are met while fostering a culture of teamwork, respect, collaboration, and effective communication.
Serve as the technical Lead for editorial review, formatting, translation coordination, publication and archival activities to maximize the quality and impact of technical publications.
Establish work priorities, manage competing demands, and resolve scheduling conflicts to ensure timely delivery of publications.
Monitor workload distribution and adjust priorities to ensure service standards are achieved.
Evaluate document submissions and determine whether the full publication or interim process will be used.
Ensure that English and French versions are posted simultaneously on MINDX and that these titles appear on the ‘What’s New" page of the master index (MINDX).
Manage daily correspondence and documentation activities, including email and/or Teams communications, publication of documents, stakeholder notifications, and document assignment to editors.
Act as the primary liaison between Technical Publications and the Technical Review Team, and other stakeholders to support efficient review and publication.
Coordinate and communicate weekly publication updates with external stakeholders and partner organizations, including the distribution of File Transfer Protocol (FTP) updates.
Set production schedules and maintain Tech Pubs tracking systems for all work performed.
Monitor and ensure compliance to standards and regulations.
Create, manage and monitor Service Requests Forms (SRFs) in Maximo.
Serve as the primary point of contact for technical publication inquiries and issue resolution.

Education:

Post-secondary degree or diploma in Translation, Communications, Technical Writing, Business Administration, Information Management, or a related field. An equivalent combination of education, training, and relevant experience may be considered.

Experience:

Minimum 3 years of experience working with technical publications and document management systems
Experience in a deadline-driven environment with competing priorities.

Knowledge:

Knowledge of NAV CANADA and its responsibilities and priorities.
Knowledge of document management systems and web publishing tools (such as SharePoint Online).
Knowledge of publication standards, version control, and records management principles.
Knowledge of the Microsoft 365 applications as they relate to documentation management and publication process.

Abilities:

Ability to analyze processes and implement continuous improvement initiatives.
Ability to determine and assign roles and responsibilities.
Ability to establish priorities and effectively manage competing deadlines.
Ability to determine and establish customer service standards based on demand and capacity.
Ability to prepare reports, maintain records, and track production metrics.
Ability to interpret and apply policies, procedures, and publication standards.

Personal Suitability:

Ability to maintain effective communications: oral presentation, writing, inter-personal, motivational.
Ability to manage multiple priorities.
Ability to organize workflow to maximize efficiency.
Ability to organize and plan with a high degree of attention to detail.

Flexible work arrangements:

This position is a hybrid position with a minimum – 3 days per week on site.
The work location is the Ottawa TSC.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

Apply About employer

More about this job

Responsibilities

Lead the Technical Publications team and oversee editorial review, formatting, translation coordination, publication, and archival of technical documents. Manage priorities, schedules, stakeholder communications, tracking systems, service requests, and compliance with publication standards and regulations.

Requirements

A post-secondary degree or diploma in translation, communications, technical writing, business administration, information management, or a related field is required, or an equivalent combination of education, training, and experience. Candidates need at least three years of experience with technical publications and document management systems, along with strong organizational, communication, prioritization, and records-management abilities.

Skills

Technical Publications
Team Leadership
Editorial Review
Document Formatting
Translation Coordination
Document Management
Web Publishing
Publication Scheduling
Workload Management
Version Control
Records Management
Microsoft 365
SharePoint Online
Continuous Improvement
Stakeholder Communication
Production Tracking

Benefits

Competitive Compensation
Benefits
Defined Benefit Pension Plan
Growth And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Standards And Procedures
T-BMS Documents
Waivers
MINDX
Editorial Review
Document Formatting
Translation Coordination
Publication And Archival
Document Management Systems
SharePoint Online
Microsoft 365
Version Control
Records Management
Publication Standards
Technical Review Team
Maximo
Service Request Forms
FTP Updates
Production Schedules
Workload Distribution
Stakeholder Communication
Continuous Improvement
Field Operations
Compliance

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