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Graph Data Scientist
Swoon
Toronto, ON
- Contract
Knowledge of recommendation systems, network optimization, advanced anomaly detection, reinforcement learning, or time-se
Added 3 mins ago
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Embedded Software Developer
Aversan Inc.
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
We are currently seeking a qualified Embedded Software Developer to join our team. In this role, you will collaborate with a multidisciplinary team to develop and maintain embedded flight…
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Embedded Software Architect
Aversan Inc.
Montreal, QC
- $135,000 to $155,000 CAD / year
- Full-time
…leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 3 mins ago
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Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
…maintaining compliance with employment legislation, managing HR systems and reporting, and partnering with internal stakeholders to deliver exceptional employee experiences. This role is a…
Added 33 mins ago
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Robotics Software Developer – ROS2, State Estimation, Perception
BHF Robotics
Markham, ON
- Full-time
…the ability to design and integrate complex robotic software systems from concept to deployment. In this role, you will help develop and implement state-of-the-art algorithms that allow our…
Added 33 mins ago
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Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
…maintaining compliance with employment legislation, managing HR systems and reporting, and partnering with internal stakeholders to deliver exceptional employee experiences. This role is a…
Added 33 mins ago
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Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Job Description: Convergint is currently recruiting for a Security Systems Technician to join our team in Saskatoon, SK. As a Security Technician, you will be responsible for providing…
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Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Junior BAS Technician - FIFO 14/14
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…technical support for new and previously installed fire alarm systems that are moderately…
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CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…technical support for new and previously installed fire alarm systems that are moderately…
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Convergint
Calgary, AB · CA AB Calgary
- Full-time
…customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system…
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Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Field Technical Lead - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…our unmatched culture, making us the #1 global, service-based systems integrator. We take pride in protecting the lives and assets of our customers and their communities with the solutions…
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Sales Director
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Représentant(e) des ventes bilingue - Solutions de sécurité
Convergint
Laval, QC · CA QC Laval
- Full-time
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CCQ Security Technician
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BAS Project Supervisor
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
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Edmonton, AB · CA AB Edmonton
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Account Executive - Enterprise Solutions (Security Systems)
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
…forward-thinking Account Executive – Enterprise Solutions (Security Systems), to join our amazing culture in our Vancouver, BC location. In this role, you will prospect and cultivate new…
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Account Executive - Enterprise Solutions (Security Systems)
Convergint
Brantford, ON · Oldcastle, ON · CA ON Brantford
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…forward-thinking Account Executive – Enterprise Solutions (Security Systems), to join our amazing culture in one of our South West Ontario locations (Brantford or Windsor) . In this role,…
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BAS Technician - 14/14
Convergint
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- Full-time
Router management and interfacing with BAS systems;
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Supply Chain Data Analyst
Convergint
Toronto, ON · Calgary, AB · CA AB Calgary
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…

Navacord

Account Manager, Commercial Insurance

Vancouver, BC, Canada

$65,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3+ years of Account Manager experience in Commercial Insurance.
Posting language: English
Posted: Nov 6, 2026

Original job description

POSITION OVERVIEW

The Account Manager, Commercial Insurance plays a pivotal role in delivering exceptional service to Navacord’s commercial clients. This role is responsible for managing day-to-day client needs, ensuring policy accuracy, and supporting the Risk Advisor in maintaining and growing client relationships. The Account Manager is a key contributor to client retention and satisfaction, leveraging strong communication, technical knowledge, and organizational skills to deliver timely and accurate insurance solutions.

This is a hybrid role with the flexibility to work in-office or in-branch based on the needs of the role and/or as required by management.

RESPONSIBILITIES:

Client Support & Internal Communication

Assist with day-to-day client service needs, including policy changes, endorsements, certificates, and inquiries.
Respond to client emails and calls promptly and professionally.
Maintain strong, supportive relationships with clients, insurers, and internal teams.
Participate in regular check-ins with Risk Advisor to review current workload, clarify expectations, and assist in prioritizing tasks to ensure deadlines and service standards are met.
Collaborate with internal departments (administration, claims, underwriting, finance).
Act as a liaison between clients and insurers to ensure clear communication and resolution of issues.

Policy Administration

Work under the guidance of a Risk Advisor to review renewal lists to ensure timely completion of renewals.
Track renewal timelines and follow up on outstanding documentation or action.
Ensure all policy changes, endorsements, certificates, and documents are issued accurately and promptly.
Prepare insurance documents such as proposals, submissions, binders, certificates, statement of values and property schedules.
Review policy documents and endorsements from insurers for accuracy.
Support the Risk Advisor in identifying coverage gaps and recommending appropriate solutions.

Learning & Development

Participate in training programs to develop technical knowledge of commercial insurance products.
Build familiarity with markets, coverages, underwriting requirements, and brokerage systems.
Grow into more complex account servicing responsibilities over time.

Strategic Client Management

Support the Risk Advisor in developing and executing client service plans.
Assist in identifying opportunities for account rounding and cross-selling.
Contribute to client retention strategies by ensuring consistent and proactive service delivery.

Compliance and Documentation

Ensure proper documentation is maintained in the management system (Epic).
Adhere to brokerage procedures and E&O best practices.
Maintain confidentiality and regulatory compliance.
Assist in gathering underwriting information and preparing risk summaries.

Additional duties and responsibilities may be added during the course of employment.

REQUIREMENTS:

Level 2 BC Insurance License.
3+ years of Account Manager experience in Commercial Insurance.
Refined interpersonal and communication skills, enabling you to build strong relationships with clients and colleagues, driven by a commitment to delivering exceptional experiences.
Excellent written and verbal communication skills, ensuring interactions are clear and concise.
Proficient in working within a team environment and managing diverse tasks.
Strong organizational skills, attention to detail, and ability to manage workload effectively.
Prior experience in Commercial Insurance or related fields is an asset.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and brokerage management systems such as EPIC.

Navacord is deeply committed to fostering a workplace that embraces diversity, equity, and inclusion. We honour and respect the unique backgrounds, experiences, and perspectives of all individuals. We actively encourage women, Indigenous peoples, members of visible minorities, people with disabilities, and LGBTQ2+ persons to apply.

If you require accommodations during the recruitment process or in the workplace due to a disability or other needs, please let us know. We will work with you to ensure the necessary arrangements are in place to support.

The salary range for this role is $65,000 to $90,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

Qualified candidates are invited to email their resume and cover letter to: bc.careers@navacord.com

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More about this job

Responsibilities

Manage day-to-day commercial insurance client needs, including policy changes, renewals, documentation, and communication with clients and insurers. Support the Risk Advisor with account retention and growth, coverage reviews, compliance, and accurate recordkeeping.

Requirements

Requires a Level 2 BC Insurance License and at least three years of commercial insurance account management experience. Candidates should have strong communication, organizational, and client service skills, along with proficiency in Microsoft Office and brokerage management systems such as EPIC.

Skills

Commercial Insurance Account Management
Client Service
Policy Administration
Renewal Management
Insurance Documentation
Coverage Review
Communication
Organization
Attention To Detail
Workload Management
Cross-Selling
Risk Summaries
Regulatory Compliance
Microsoft Office
EPIC

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Level 2 BC Insurance License
Account Management
Client Service
Risk Advisor
Policy Changes
Endorsements
Certificates
Renewals
Insurance Proposals
Insurance Submissions
Binders
Statements Of Values
Property Schedules
Coverage Gaps
Underwriting
Risk Summaries
Account Rounding
Cross-Selling
Client Retention
EPIC
Microsoft Office
E&O Best Practices
Regulatory Compliance
Insurer Relations

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