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Added 2 mins ago
Career Development Officer
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
Full-time
The Career Development Officer works closely with the Coordinator, Career Services in carrying out JobSeries program activities. The Career Development Officer is also responsible for…
Added 32 mins ago
Program Coordinator – Y-RISE (Readiness, Integration, Skills, and Employment)
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
Full-time
The Program Coordinator will play a critical role in the project’s success, working collaboratively with internal teams and external partners to ensure the program meets its objectives. Key…
Added 32 mins ago
SENIOR PROJECT COORDINATOR PF&R & ED&C
City of Toronto
Toronto, ON
Reporting to the Senior Project Manager, Asset and Energy Management, the Senior Project Coordinator will support the Asset Management, Environment and Energy Unit of Parks Forestry &…
Added 1 hour ago
Project coordinator - Marine works
Pomerleau
Montreal, QC
Full-time
As a Project Coordinator within Pomerleau’s Civil & Infrastructure teams, you will play a key role at the heart of our Structures. You will manage multiple activities and schedules to gain…
Added 1 hour ago
Project coordinator - Marine works
Pomerleau
Quebec, QC
Full-time
As a Project Coordinator within Pomerleau’s Civil & Infrastructure teams, you will play a key role at the heart of our Structures. You will manage multiple activities and schedules to gain…
Added 2 hours ago
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - Abbotsford
Fraser Health
Abbotsford, BC
Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 2 hours ago
Clinical Support Worker
Fraser Health
BC · Hope / Agassiz / Harrison Hot Springs / Kent, British Columbia
…resolutions where needed. Reports crisis situations to the coordinator or if on evenings/weekends to the administrator on call according to established procedures. Reports medical,…
Added 2 hours ago
Radiological Technologist - Royal Columbian Hospital
Fraser Health
New Westminster, BC
Part-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 2 hours ago
Partner Administrative Assistant, Audit- 18 Month Contract
KPMG
Kingston, ON
Temporary
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 3 hours ago
Workplace Experience Coordinator
Hays
Montreal, QC
$22 to $25 CAD / hour
Contract
Bilingual Workplace Experience Coordinator | Contract | On-Site | Downtown Toronto
Added 3 hours ago
Sales Coordinator
Sonesta Hotels
Toronto, ON · The Yorkville Royal Sonesta Hotel Toronto, CAD
Full-time
Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
Added 3 hours ago
FASD Clinic Coordinator
Enviros WSA
Calgary, AB
Full-time
The Clinic Coordinator will be responsible for coordinating FASD assessments, managing intake processes and writing FASD assessment reports with collaboration with the multi-disciplinary…
Added 4 hours ago
Clinical Resource Nurse - Charge Nurse
Prairie Mountain Health
Minnedosa, MB
Full-time
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 4 hours ago
Office Coordinator
Senior Helpers of White Rock, BC, Canada
Surrey, BC
Full-time
This is an excellent opportunity for someone who enjoys working with people, staying organized, providing excellent customer service, and supporting a fast-paced team.
Added 4 hours ago
Outreach Program Manager
The Salvation Army in Canada
Windsor, ON
Full-time
…program operations and case management, manages or assists with client caseloads, and addresses complex client needs. The position works collaboratively with internal teams, community…
Added 5 hours ago
Logsitics Coordinator (FTL/LTL)
NA Freight Forwarding Inc
Barrie, ON
$50,000 to $65,000 CAD / year
Full-time
The Operations Coordinator plays a key role in our transportation operations, responsible for planning and executing full truckload (FTL) and less-than-truckload (LTL) shipments across…
Added 5 hours ago
Addiction Support Practitioner - Shunda
Enviros WSA
Calgary, AB
Internship
…accordance with agency directives, policies, priorities within the…
Added 5 hours ago
Project Coordinator - Facilities Management & Operations
Black & McDonald Limited
Saskatoon, SK
Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 5 hours ago
Service Coordinator - Moncton Chrysler Dodge Jeep Ram
AutoCanada Inc.
Moncton, NB
$19 to $20 CAD / hour
Full-time
Assisting the Service Manager with the day-to-day operations of the Service Department, helping to manage client inquires and concerns.
Added 6 hours ago
Hearing Aid Specialist
Robert Half
Kamloops, BC
Full-time
Work closely with the Client Care Coordinator to ensure an efficient and positive customer experience.
Added 6 hours ago
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 6 hours ago
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
Full-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 6 hours ago
RN - Child & Family Program (Central East)
VHA Home HealthCare
Toronto, ON · Scarborough, ON
Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 6 hours ago
RPN - Hospital Partnership Program (North York)
VHA Home HealthCare
Toronto, ON
Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 6 hours ago
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.

Navacord

Client Coordinator, CL

Edmonton, AB, Canada
Calgary, AB, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Navacord is one of Canada’s largest insurance, group benefits and pension providers. Our goal is to provide our clients with expert advice in risk management, employee wellbeing and insurance. With multiple locations across Canada, we take pride in our ability to attract exceptional talent and build top performing teams who deliver the best results for our clients. Navacord invests time to understand our clients, reducing their total cost of risk, and helping them build stronger organizations.

THE ROLE

The Client Coordinator provides centralized administrative support to our production and service teams to allow a seamless execution of our service strategy. Client Coordinator are passionate administrative professionals who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver consistent, high-end results on schedule.

As a Client Coordinator, you are an Artisan, accommodating and analytical while producing highly precise and accurate work. You are;

Respecting and seeking direction
Requiring strong structure and adherence to the rules
An eye for managing detail-work and always following through.

WHAT YOU’LL DO:

Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service;
A key emphasis on building rapport and relationships and ensuring that strong long-term relationships are created by providing an industry leading level of support to clients in maintaining their insurance needs;
Process documents including new business, renewals and endorsements within EPIC;
Timely follow up on outstanding documents from the Insured or Insurer;
Ensure EPIC workflows are followed including maintaining and updating claims information;
Ensure accurate and timely servicing and invoicing of accounts; and
Other duties as required.

WHAT WE REQUIRE:

An academic background consisting of post secondary education, certificates, industry programs, etc. is preferred;
Willing to invest time in extensive training and obtaining insurance industry related professional designations such as CIP, CRM and CAIB;
Must hold a General Insurance License or willing to obtain;
A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience;
Skill in analysis, problem solving, critical thinking, decision making, teamwork, communication, innovation, and adaptability;
Proficiency in Microsoft Office Suite
Experience with internal Broker Management Systems (EPIC) considered an asset.

Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

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More about this job

Responsibilities

Provide centralized administrative support to production and service teams, including processing new business, renewal, and endorsement documents in EPIC. Follow up on outstanding documents, maintain claims information and workflows, and ensure accurate, timely account servicing and invoicing while delivering strong client support.

Requirements

Post-secondary education or relevant certificates and industry programs are preferred, and candidates must hold or be willing to obtain a General Insurance License. Candidates should be willing to pursue insurance designations such as CIP, CRM, or CAIB, and demonstrate customer-service focus, business acumen, strong communication, analytical and problem-solving skills, and proficiency in Microsoft Office; EPIC experience is an asset.

Skills

Customer Service
Relationship Building
Document Processing
Workflow Management
Attention to Detail
Organization
Analysis
Problem Solving
Critical Thinking
Decision Making
Teamwork
Communication
Innovation
Adaptability
Microsoft Office
EPIC Broker Management System

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Group Benefits
Pensions
Risk Management
Employee Wellbeing
Client Service
Administrative Support
Production Teams
Service Teams
EPIC
Broker Management System
New Business
Renewals
Endorsements
Claims Information
Account Servicing
Invoicing
General Insurance License
CIP
CRM
CAIB
Microsoft Office Suite
Customer Experience
Business Acumen
Document Management

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