Director, Financial Operations

POSITION OVERVIEW

At Navacord, we believe insurance is about protecting what you love, and it's a passion for what our clients love. We're dedicated to providing exceptional experiences that foster lasting relationships.

The successful candidate will lead Navacord BC’s day-to-day Accounting functions, spanning Accounts Payable, Accounts Receivables, Treasury and month end close processes. This role will include regular interaction across the company, ranging from the Executive Team to junior staff.

This role will form part of the BC Accounting Senior Leadership team alongside the VP Finance, FP&A Director and Payroll Manager and will be relied upon to coach and mentor direct and indirect staff reporting to the role. Beginning early 2027, Navacord will engage in a Workday ERP implementation. This role and its team will play a key part in that implementation.

By applying your knowledge of accounting and insurance, you'll protect what our clients love and cultivate meaningful connections. Success in this role means meeting time-sensitive deadlines, and driving value through process improvement while upholding Navacord’s standards and guidelines.

This is a hybrid role with the flexibility to work in-office or in-branch based on the needs of the role and/or as required by management. Preference will be given to candidates that can work hybrid in Vancouver or Courtenay. Travel within British Columbia is anticipated for one week each quarter.

RESPONSIBILITIES:

• Fully accountable for the day-to-day Financial Operations (Controllership) tasks for the Navacord BC region
• Directly manage a hybrid team of approximately 30 staff, compiled of Team Leads and staff throughout BC and a small contingent of offshore staff
• Focus on development of scalable financial processes and controls within BC and partnering with leaders in other Provinces achieving National alignment
• Play a lead supporting role in Workday ERP implementation, reaching a successful implementation in November 2027
• Oversee cash flow management and liquidity planning to ensure the business meets its financial obligations, maintains appropriate cash reserves, and effectively utilizes excess funds.
• Collaborate with the Operations department leaders to identify and resolve cross-functional financial and operational issues, providing practical solutions that balance business needs, financial controls, and organizational objectives
• Contribute to a positive team culture by leading team-building initiatives.
• Strong focus on broker and client experience.
• Establishing rapport with Operations stakeholders
• Manage difficult conversations with staff, clients and vendors.
• Lead month-end close by ensuring key deadlines are met and material accruals are completed, partnering with BC FP&A Director
• Sign off month-end reconciliation reviews for all balance sheet accounts.
• Assign and Manage workload between team members.
• Act as backup for critical tasks.
• Other tasks as assigned by VP, Finance.

Additional duties and responsibilities may be added during the course of employment.

Requirements:

• Minimum 3-years experience in an Accounting Management or Controller role leading AP/AR/Banking and direct supervision of a minimum of 5 staff.
• CPA Accounting designation is required.
• Proven ability to implement process automation across a large-scale organization, using technology (AI, excel, etc.) that has added bottom-line financial impact
• Experience leading or taking part in and ERP system implementation
• Experience using Applied Epic (current Broker Management and Accounting System) and/or Workday (future ERP system)
• Building and maintaining relationships comes naturally to you.
• Strong verbal and written communication skills, including experience having difficult conversations.
• Expectation role is minimum 3 days in local Navacord corporate office, to support coaching and mentoring
• Expectation of travel within BC approx. 1 week/quarter, engaging with remote team members
• Ability to work independently and take initiative to identify and address issues or opportunities.
• Comfortable working collaboratively in a fast-paced, constantly evolving environment.
• You enjoy being part of a team with a mix of face to face and virtual interaction.
• Proven ability to work efficiently in Microsoft Excel with Pivot Tables and other basic formulas (VLOOKUP, SUMIF).

Navacord is deeply committed to fostering a workplace that embraces diversity, equity, and inclusion. We honour and respect the unique backgrounds, experiences, and perspectives of all individuals. We actively encourage women, Indigenous peoples, members of visible minorities, people with disabilities, and LGBTQ2+ persons to apply.

If you require accommodations during the recruitment process or in the workplace due to a disability or other needs, please let us know. We will work with you to ensure the necessary arrangements are in place to support.

The salary range for this role is $135,000 to $175,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

Qualified candidates are invited to email their resume and cover letter to: bc.careers@navacord.com