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Added 1 min ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
…rewarding challenges in municipal engineering? Join our Land Development and Municipal Engineering team in Vancouver or Langley, BC, where you’ll lead transformative transportation projects…
Added 1 min ago
GO
Manager, Community Economic Development
Government of Nunavut
Kugluktuk, NU
- Full-time
Reporting to the Director, Community Operations, the Manager, Community Economic Development is accountable for delivering effective, efficient, fair and consistent regional program…
Added 1 min ago
AI
Associate Product Manager
Agilence, Inc.
Success, SK
- Full-time
As an Associate Product Manager, you will support the planning, development, and delivery of product capabilities across the Agilence platform. You will work closely with Product Managers,…
Added 1 min ago
A
Customer Education Program Manager, Live Learning
Ashby
Canada
- Full-time
Hi, I'm Jace Talamantes. I founded Ashby's Customer Education function in 2025 and now lead the team. I am excited to be hiring a Customer Education Program Manager, Live Learning!
Added 1 min ago
OE
Field Service Technician (310T or 421A) - Toronto
Orange EV
ON · Ontario, Canada
- Full-time
Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
Added 1 min ago
LV
MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
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Added 1 min ago
AC
Accounting Support Manager - Aramark @ Brock University
Aramark Canada
St. Catharines, ON
- Full-time
Reporting to the General Manager, the Accounting Support Manager is responsible for supporting the operations teams for a well-established Higher Education account. The Accounting Support…
Added 1 min ago
F
TTT Demo Requisition ABC
Flywire
Toronto, ON
- Full-time
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)
Added 1 min ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
Track sales performance and report progress to the Parts Manager
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UG
Knowledge Translation Officer
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Program Manager, the Knowledge Translation Officer will lead and support knowledge translation activities across CRIC's provincial and national research projects and…
Added 1 min ago
L
Analyst II, Financial Planning and Analysis
Liberty
Fredericton, NB
- Full-time
As an Analyst II, you will be a part a professional team responsible for the development of key financial targets including the 5 year business plan, annual budget and periodic forecasts,…
Added 1 min ago
T
Site Superintendent
Troika
Kelowna, BC
- Full-time
…most forward thinking, future focused land and real estate development companies, driving every aspect of community creation from land acquisition and construction to sales, marketing, and…
Added 1 min ago
GD
GARAGE - Co-Manager - Rideau Centre
Groupe Dynamite
Ottawa, ON
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 1 min ago
B
Wealth Planning Advisor- Quality & Support
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- Full-time
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Added 1 min ago
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Talent Management Specialist
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Saint John, NB
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Director of Construction
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- Full-time
The Director works collaboratively across Investments & Development, Finance, Property Management, Human Resources, Sales & Marketing, and Executive Leadership to ensure alignment from…
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- Full-time
Drive the development of the site Planning and Inventory strategies, monitor the team performance and metrics. Incorporate the Planning and Inventory vision into all elements of the plan.…
Added 1 min ago
GD
DYNAMITE - Seasonal Sales Associate - Georgian Mall
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Barrie, ON
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 min ago
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Toronto, ON
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Added 1 min ago
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Technologist - School of Arts and Language
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Added 1 min ago
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Building Services Technician
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Head of Department – Medical Biology Laboratory
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Quebec, QC
- Full-time
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Added 1 min ago
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Program Assurance Technical Coordinator
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Toronto, ON
- $113,000 to $163,000 CAD / year
- Full-time
…Assurance Technical Coordinator assist the Assurance Delivery Manager in providing overall cross delivery area guidance, bringing assurance structure, standardization, efficiency and…
Added 1 min ago
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DIRECTOR OF INFORMATION TECHNOLOGY
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Quebec, QC
- Full-time
…the Group aims to accelerate its national and international…
Added 2 mins ago
GD
GARAGE - Assistant Manager - CrossIron Mills
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Rocky View No 44, AB · Rocky View County, AB
- Full-time
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Navacord

Personal Lines Account Manager

Collingwood, ON, Canada

$50,000 to $65,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Oct 28, 2026
Experience: Minimum 3 years of Personal Lines insurance experience.
Posting language: English
Posted: Sep 28, 2026

Original job description

WHY THIS ROLE MATTERS:

We are seeking a client-focused, detail-oriented Personal Lines Account Manager / Insurance Advisor to support and grow a personal insurance book of business. In this role, you will provide exceptional service, insurance advice, policy management, renewal reviews, remarketing recommendations, and cross-selling opportunities while building strong relationships with clients and insurance partners.

WHAT YOU’LL BE RESPONSIBLE FOR :

Client Service & Account Management

Manage and service a personal lines book of business by providing professional insurance advice tailored to each client's unique needs.
Respond promptly to client inquiries via phone, email, and other communication channels while maintaining a high level of service.
Review and analyze policies for accuracy, completeness, and appropriate coverage recommendations.
Maintain organized follow-up activities for client requests, renewals, policy changes, and outstanding items.
Ensure all client interactions, conversations, and documentation are accurately recorded within the brokerage management system.

Renewals, Remarketing & Policy Management

Complete renewal reviews and provide coverage recommendations.
Review policy renewals and determine appropriate next steps to maximize client retention and coverage adequacy.
Prepare and send any non-automated renewal communications, highlighting coverage gaps or missing protections.
Obtain comparison quotes and remarket policies when beneficial due to pricing, coverage improvements, market eligibility changes, or client requests.
Process policy changes, endorsements, rewrites, cancellations, and reinstatements in accordance with company and brokerage procedures.
Request and review underwriting reports including MVRs, AutoPlus, DASH, and HITS reports.

Sales & Growth

Identify opportunities to cross-sell and up-sell additional products and coverages.
Generate referral opportunities from existing clients and contribute to brokerage growth objectives.
Work toward achieving and exceeding retention, growth, and service targets established by the brokerage.

Claims & Team Collaboration

Support clients throughout the claims process and provide claims-related assistance as required.
Provide coverage and support during team member absences, including servicing unassigned accounts when necessary.
Maintain positive relationships with insurance company underwriters to maximize growth and retention opportunities.

Compliance & Administration

Adhere to insurer underwriting guidelines, brokerage procedures, and industry regulations.
Maintain professional confidentiality and high standards of ethics and conduct.
Comply with RIBO continuing education requirements and maintain licensing requirements.

WHAT YOU BRING TO THE ROLE:

Minimum 3 years of Personal Lines insurance experience.
RIBO License required.
CIP or CAIB designation, or actively pursuing designation, is considered an asset.
Strong client relationship management and customer service experience.
Excellent interpersonal, verbal, and written communication skills.
Exceptional organizational, time management, and problem-solving abilities.
High attention to detail and accuracy.
Ability to work independently and in a fast-paced environment.
Professional demeanor with a strong commitment to client service.
Proficiency with Microsoft Outlook, Word, and insurance brokerage management systems

WHAT WE OFFER:

Competitive compensation package
Health and Dental Benefits
RRSP Matching Program
Paid Vacation
Sick Days
Additional Paid Time Off (PTO)
Ongoing training and professional development opportunities
Supportive team environment with opportunities for growth and advancement

This is an excellent opportunity for a motivated insurance professional who is passionate about delivering exceptional client service while contributing to the continued growth and success of a dynamic brokerage

This is for an existing posting

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants.

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs for this position.

Apply About employer

More about this job

Responsibilities

Manage and service a personal lines insurance book of business, including client advice, policy reviews, renewals, remarketing, policy changes, and claims support. Build client and insurer relationships, identify sales opportunities, maintain accurate records, and follow brokerage procedures and regulatory requirements.

Requirements

Requires at least three years of personal lines insurance experience and a RIBO license. Strong client service, communication, organization, problem-solving, and attention to detail are required; CIP or CAIB designation or active pursuit is an asset.

Skills

Personal Lines Insurance
Customer Service
Insurance Advice
Policy Management
Renewal Reviews
Remarketing
Cross-Selling
Claims Support
Underwriting Guidelines
Communication
Organization
Time Management
Problem-Solving
Attention To Detail
Microsoft Office

Benefits

Health And Dental Benefits
RRSP Matching Program
Paid Vacation
Sick Days
Additional Paid Time Off
Ongoing Training And Professional Development
Opportunities For Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
RIBO License
CIP
CAIB
Insurance Brokerage
Account Management
Client Service
Policy Management
Renewals
Remarketing
Cross-Selling
Up-Selling
Claims Assistance
Underwriting
MVR Reports
AutoPlus Reports
DASH Reports
HITS Reports
Endorsements
Rewrites
Cancellations
Reinstatements
Retention
Microsoft Outlook
Microsoft Word
Brokerage Management Systems
RIBO Continuing Education

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