Find work in Canada.

589,821 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
F
Webber - Hiring AZ/DZ Drivers - Job Fair (York Region) - Infrastructure Management
Ferrovial
Richmond Hill, ON · Woodbridge, ON · ON · CAN - Webber - Infra - York
- Full-time
…Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative…
Added 12 mins ago
F
Webber - Hiring AZ/DZ Drivers - Job Fair (Peel Region) - Infrastructure Management
Ferrovial
Toronto, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative…
Added 12 mins ago
F
Webber - Hiring AZ/DZ Drivers - Job Fair (York Region) - Infrastructure Management
Ferrovial
Richmond Hill, ON · Woodbridge, ON · ON · CAN - Webber - Infra - York
- Full-time
…Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative…
Added 12 mins ago
F
Webber - Hiring AZ/DZ Drivers - Job Fair (Peel Region) - Infrastructure Management
Ferrovial
Milton, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative…
Added 12 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Grande Prairie, AB
…shipments, operate equipment, assist customers, and support general yard and warehouse operations. No two days are the…
Added 12 mins ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.
Added 12 mins ago
S
Journalier de production
Sanimax
Montreal, QC
- Full-time
Give meaning to your career and help us make a difference: become a transformation champion!
Added 12 mins ago
NR
Yard Associate
National Rent-All Inc
Kitchener, ON
- Full-time
We are currently seeking a self-motivated and reliable individual to assist with a variety of physical tasks to help keep our shop running smoothly. The ideal candidate is team-oriented,…
Added 12 mins ago
CI
Student Intern, Buying and Planning Data Analytics
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
Work to reduce Days of Supply on key components, which will help with reducing overall inventory
Added 12 mins ago
Care Coordinator Supervisor (DSP Supervisor)
The Government of Nova Scotia
NS · DARTMOUTH, NS
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of…
Added 12 mins ago
Local Area Coordinator 1-2
The Government of Nova Scotia
Bridgewater, NS
…and understanding what matters most to each person, you’ll help build their confidence, resilience, and connection to community. This role is all about walking alongside people with empathy…
Added 12 mins ago
Communications Officer
The Government of Nova Scotia
Halifax, NS
At the Government of Nova Scotia, communications professionals help people access information, understand government decisions, and connect with the services and supports they need. Whether…
Added 12 mins ago
Community Wellness Coordinator
University of Toronto
Toronto, ON
…with parity between students and staff/faculty. We seek to help develop students holistically and engage them on campus and…
Added 12 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 12 mins ago
FB
Receiver
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help keep the heart of our store running smoothly by supporting product flow and delivering friendly, reliable service to both customers and suppliers. Through attention to detail,…
Added 12 mins ago
CO
Clerk Typist 2
City of North Vancouver
North Vancouver, BC
- Full-time
You will have general office experience, a minimum keyboarding speed of 50 wpm net, a demonstrated ability in Microsoft Office (Word, Excel, Outlook and PowerPoint) and the ability to meet…
Added 12 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 12 mins ago
T
Front Desk & Office Coordinator
Townline
Vancouver, BC
- Full-time
…Generalist, People & Culture, you will manage the front desk and help coordinate the day-to-day operation of our head office. You will be a trusted resource for employees and visitors,…
Added 26 mins ago
RE
Family Treatment Worker - Moose Jaw, SK
Ranch Ehrlo Society
Moose Jaw, SK
- Part-time
…In this role, you'll model a safe, nurturing environment and help with parenting skills, budgeting, household management, and healthcare needs. You will also assist families in accessing…
Added 27 mins ago
AU
Assistant, Dance Wardrobe and Costumes
Arts Umbrella
Vancouver, BC
- Part-time
Assist with laundry and general care of costumes
Added 27 mins ago
CC
General Help Part Time
Compass Canada
Sarnia, ON
- Part-time
Added 27 mins ago
Financial Service Representative
Money Mart
Brampton, ON
…creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and…
Added 27 mins ago
SC
Line Cook - Busy Hospital retail food site (45278001)
Sodexo Canada Ltd
Edmonton, AB
- Full-time
…offerings and the a la carte menu. You will use your skills to help create an excellent food service offering for the clients and guests of this site. You will be asked to prepare general…
Added 27 mins ago
FB
Janitor
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the clean, welcoming, and safe shopping environment Farm Boy is known for. Through attention to detail, pride in your work, and a customer-first mindset, you’ll support…
Added 27 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Navacord

Personal Lines Team Lead

Elmira, ON, Canada

$70,000 to $80,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

POSITION OVERVIEW:

The role of Team Lead is responsible for guiding and motivating a team to achieve company goals while fostering a positive and collaborative work environment. This role focuses leadership in building a culture of teamwork, promoting exceptional service and sales performance, training and developing team members, and serving as a contact for carrier-related matters. This role reports to the Director, Group & Affinity.

RESPONSIBILITIES:

Leadership

Coordinating activity levels to meet service levels.
Build a culture of teamwork and accountability amongst Service Team.
Ensure team is positioned to help throughout the entire client lifecycle, including handling questions, recommending optional coverage and/or limits. Promote re-leads, referrals and expiry dates for all units of PIB. Encouraging scripting to round out accounts, ask for referrals and testimonials.
Promote outbound calls to clients supporting once and done policy reviews in portal, remarket quotes to save and build referrals to PIB. Real time coaching, scripting and mentoring with all touch points, with a focus on in/outbound calls and fostering leads throughout the service cycle
Assist with client complaints and concerns, including call-backs with AMs and JAMs to assist with any escalation from prospects or clients. Team Leads are to call VIP and ensure PLPR renewals are falling within the operations guidelines aligned with strategic initiatives for retention.
Encouraging AMs to mentor
Monitor feedback within the PL Department and identify process gaps – keeping the Director Group & Affinity up to date.
Assist with team meetings, adding agenda and content to support broker goals and tactics Complete audits with team, document results, and provide feedback and coaching based on results, as per schedule and format outlined by Director Group & Affinity.
Be available via phone/teams to consult, assist and support the PL Department with process, client concerns and how to best perform their roles.
Stay current on market and industry information and/or trends and sharing information broadly so team understands how this impacts their roles.
Team Leads backup the service queues to provide front line contact to assist clients with all policy reviews and coverage changes, VIP needs, and to ensure service level agreements by PIB and insureds are met.
Provide team with back-up support as needed due to role vacancies and/or absences.
Team Lead is required to work in the branch four days of the week and be open and adaptable

Training and Development

Provide coaching, mentoring, and training as required to build team's technical knowledge and professional skills with guidance and tools to be successful in their roles.
Ensure service team follow PIB policies and Epic workflows.
Be available via phone/teams to consult, assist and support the PL Department with process, client concerns and how to best perform their roles.
Complete one-on-one meetings with team as per schedule outlined by Director of General Insurance Operations.
Help team learn to problem solve and empower them to act when the solution is understood.
Maintain E&O awareness – ensuring that your team understands E&O exposures and works diligently to minimize risk.

Carriers

Work with insurance companies to resolve issues and to increase Navacord brand excellence in any capacity.
Assist in setting up insurance company portal logins, triage insurance company portal issues.
Complete in suspense lists from insurance companies.

REQUIREMENTS:

Strong leadership and motivational skills
Excellent written and verbal communication
Technical product and industry knowledge
Time management – working within deadlines
Trouble shooting and problem solving
Conflict management
Attention to detail
Deep understanding of Microsoft Suite, EPIC, Insurance Company Portals)

We Offer:

Health and Dental Benefits
RRSP Match Program
Bonus
Hybrid Work Environment
Paid Vacation Time
Sick Days
Additional PTO available

This is a replacement role.

*Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position.

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Lead and support the Personal Lines service team by coordinating workloads, promoting client service and sales outcomes, coaching team members, and addressing escalated client concerns. Monitor service quality and processes, provide operational backup, and work with insurance carriers to resolve issues and support team workflows.

Requirements

The role requires strong leadership and communication skills, insurance product and industry knowledge, time management, troubleshooting, problem solving, conflict management, and attention to detail. Candidates should be proficient with Microsoft Suite, EPIC, and insurance company portals.

Skills

Leadership
Team Motivation
Written Communication
Verbal Communication
Insurance Product Knowledge
Time Management
Troubleshooting
Problem Solving
Conflict Management
Attention To Detail
Coaching And Mentoring
Client Service
Sales Performance
Microsoft Suite
EPIC
Insurance Company Portals

Benefits

Health Benefits
Dental Benefits
RRSP Matching Program
Bonus
Hybrid Work Environment
Paid Vacation Time
Sick Days
Additional Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
Team Leadership
Client Service
Sales Performance
Team Coaching
Mentoring
Training And Development
Policy Reviews
Coverage Changes
Optional Coverage
Renewals
Retention
Referrals
Client Complaints
Service Level Agreements
Quality Audits
Errors And Omissions (E&O)
Insurance Carriers
Insurance Company Portals
EPIC
Microsoft Suite
Process Improvement
Risk Management
Insurance Operations

Report this job