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NBCC (New Brunswick Community College)

Employee Services Coordinator

Fredericton, NB, Canada

$28.94 to $40.44 CAD / hour · Full-time

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Job details

Pay: $28.94 to $40.44 CAD / hour
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Diploma or degree in a related field with a minimum of 2-3 years of experience in a similar position.
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you someone who enjoys bringing structure to complexity, solving problems, and delivering an experience people can count on? Do you take pride in accuracy, attention to detail, and helping others navigate important moments throughout their employment journey? We are looking for an Employee Services Coordinator to join our team and help support payroll and benefits services for employees across the College.

Position Type: Term | Duration: 1 year

Location: Any NBCC campus location

Salary Range: $2,098.00 to $2,932.00 bi-weekly (Management/Non-Union Pay Band 3)

Responsibilities

At NBCC, our people are at the heart of everything we do. As Employee Services Coordinator, you will play an important role in supporting the employee experience by ensuring payroll and benefits services are delivered accurately, efficiently, and with a high degree of care and confidentiality. Working closely with employees, managers, Finance, and People & Culture teams, you will help ensure our people receive the support they need throughout their employment journey while contributing to continuous improvement initiatives that strengthen our services and processes.

Serve as the primary point of contact and subject matter expert for payroll and benefits-related inquiries.
Coordinate and oversee full-cycle payroll processing for multiple employee groups, ensuring accuracy, timeliness, and compliance with applicable legislation.
Process employee lifecycle transactions including hires, compensation changes, transfers, leaves of absence, and departures.
Administer and reconcile employee benefits, pension-related transactions, and payroll deductions.
Ensure compliance with organizational policies, collective agreements, and federal and provincial payroll legislation.
Maintain accurate and confidential employee records in accordance with privacy and records management requirements.
Prepare payroll reconciliations and year-end activities.
Support internal and external audits by preparing documentation and ensuring payroll records are accurate and complete.
Collaborate with Finance and internal and external stakeholders on payroll and benefits-related matters.
Identify opportunities to improve processes, strengthen controls, reduce risk, and enhance service delivery.
Participate in special projects, system enhancements, ERP initiatives, and continuous improvement activities.

Qualifications

Education & Experience:

Diploma or degree in a related field with a minimum of 2-3 years of experience in a similar position.
Payroll Compliance Practitioner (PCP) certification is considered an asset.
Experience processing payroll for both hourly and salaried employees.
Strong proficiency in Microsoft Excel, including functions such as XLOOKUP and Pivot Tables, along with experience using other Microsoft Office applications.
Demonstrated ability to communicate effectively with employees, managers, and stakeholders at all levels.
Strong attention to detail and commitment to accuracy.
High ethical standards and a deep respect for confidentiality and the protection of personal information.
Strong analytical skills with the ability to investigate and resolve complex payroll issues.
Sound judgment, critical thinking, and problem-solving abilities.
Self-motivated with the ability to work independently while contributing positively within a team environment.
Ability to manage competing priorities and adapt to changing demands.
A continuous improvement mindset with the ability to identify opportunities and make practical recommendations.

Candidates must clearly demonstrate how they meet these qualifications on their resumes. Other combinations of education and experience may be considered as equivalent.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

About New Brunswick Community College (NBCC)

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.
You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.
We're one of the best places to work in Atlantic Canada. For ten years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

Are you interested?

Education

At NBCC, you will join a purpose-driven organization that is shaping the future of New Brunswick through education, workforce development, and community impact. In addition to meaningful work, we offer:

An inclusive culture where people feel valued, supported, and connected.
Opportunities to grow as a leader through continuous learning and development.
Membership in the New Brunswick Public Service Pension Plan.
Access to an Employee and Family Assistance Program (EFAP).
Competitive vacation, sick leave, and volunteer leave provisions.
Tuition support programs for employees and tuition benefits for eligible family members.
The opportunity to work alongside engaged colleagues who are committed to student success and organizational excellence.

Curious to learn more about the benefits NBCC has to offer? Visit our Careers Page.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the well-being of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

NBCC is committed to employment equity and strives to be an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences. Accommodations are available upon request for applicants participating in all aspects of the selection process.

All interested candidates are invited to submit a detailed application with a resume by November 10, 2026. All applications will be acknowledged upon receipt.

Apply About employer

More about this job

Responsibilities

Coordinate full-cycle payroll for multiple employee groups, process employee lifecycle transactions, and administer benefits, pension transactions, and payroll deductions accurately and in compliance with applicable requirements. Maintain confidential records, support reconciliations and audits, collaborate with internal and external stakeholders, and contribute to process improvements and system initiatives.

Requirements

A diploma or degree in a related field and at least 2–3 years of experience in a similar role are required; experience processing payroll for hourly and salaried employees is also expected. Candidates should demonstrate strong Excel skills, accuracy, confidentiality, analytical and problem-solving abilities, effective communication, and the ability to manage competing priorities; PCP certification is an asset.

Skills

Payroll Processing
Benefits Administration
Payroll Reconciliation
Microsoft Excel
XLOOKUP
Pivot Tables
Microsoft Office
Employee Records Management
Payroll Compliance
Analytical Skills
Problem-Solving
Attention To Detail
Confidentiality
Stakeholder Communication
Process Improvement
Audit Support

Benefits

Employee And Family Assistance Program
Vacation Leave
Sick Leave
Volunteer Leave
Tuition Support
Tuition Benefits For Eligible Family Members
Professional Development Opportunities
Paid Time Off To Volunteer

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Benefits Administration
Pension Transactions
Payroll Deductions
Full-Cycle Payroll
Hourly Employees
Salaried Employees
Payroll Compliance
Collective Agreements
Federal Payroll Legislation
Provincial Payroll Legislation
Employee Records
Privacy Requirements
Records Management
Payroll Reconciliation
Year-End Payroll Activities
Internal Audits
External Audits
Microsoft Excel
XLOOKUP
Pivot Tables
Microsoft Office
Payroll Compliance Practitioner
Process Improvement
Internal Controls
Risk Reduction
ERP Initiatives
System Enhancements
Confidentiality

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