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Neighbourly Pharmacy

Front Store Manager & Field Operations Specialist

Saskatoon, SK, Canada

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Job details

Working hours: 40 hours per week
Posting language: English
Posted: Oct 2, 2026

Original job description

Pharmasave #444 Idylwyld is looking for a full-time Front Store Manager and Field Operations Specialist to join our team in Saskatoon, Saskatchewan.

Responsibilities:

Travel throughout Saskatchewan to support store operations and special assignments.
Provide leadership and operational support to achieve store and district strategic objectives.
Promote and uphold Neighbourly Pharmacy policies while fostering a positive, engaging workplace culture.
Oversee front store operations, including staffing, scheduling, cash handling, security procedures, customer concerns, and employee discounts.
Partner with Human Resources on recruitment, performance management, employee relations, and workforce planning.
Ensure proper execution of store opening and closing procedures, banking activities, and daily operational reporting.
Support inventory management, purchasing, pricing strategies, and gross margin objectives in collaboration with Store Operators and Pharmacy Managers.
Manage inventory control processes, cycle counts, shrink reduction initiatives, receiving procedures, and reporting requirements.
Coordinate and execute promotions, merchandising initiatives, planograms, seasonal displays, signage, and point-of-purchase materials.
Monitor market trends and identify opportunities to improve product assortment, merchandising, and promotional effectiveness.
Follow up with store teams to ensure timely ordering, receiving, inventory maintenance, and adherence to operational standards.
Support seasonal OTC pre-bookings, promotional programs, and display changes.
Serve as a key liaison to support Regional Operations Directors, District Directors, Store Operators, and Pharmacy Managers in achieving operational excellence.
Drive consistency in operational standards and processes to enhance the customer and patient experience while supporting overall business objectives.
Maintain leadership responsibilities within your assigned store while providing field-level operational support across the district.
Complete miscellaneous projects and operational initiatives as assigned by the Store Operator, Pharmacy Manager, Regional Operations Director, or District Director.

Qualifications:

3+ years of retail management experience (preferred), with proven ability to lead and train teams.
Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
Experience with retail giftware merchandising is considered an asset.
Valid driver’s licence required.
Criminal Record Check required

Schedule:

40 hours per week.

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged. 

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More about this job

Responsibilities

The Front Store Manager and Field Operations Specialist will provide leadership and operational support across multiple locations to achieve strategic objectives. Responsibilities include overseeing front store operations, managing inventory, executing merchandising initiatives, and partnering with HR on recruitment and performance management.

Requirements

Candidates should have 3+ years of retail management experience with strong leadership and interpersonal skills. A valid driver's licence is required for travel, and a criminal record check must be completed.

Skills

Retail management
Leadership
Team training
Inventory management
Merchandising
Conflict resolution
Staff scheduling
Cash handling
Performance management
Operational reporting
Communication skills
Strategic planning
Customer service
Workforce planning
Planogram execution

Benefits

Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Field operations
Inventory control
Merchandising
Planograms
Staffing
Scheduling
Cash handling
Performance management
Employee relations
Workforce planning
Shrink reduction
Cycle counts
Pricing strategies
Gross margin
Operational excellence
Customer experience
Leadership
Conflict resolution
Communication
Retail giftware
OTC pre-bookings
Promotional programs
Signage
Point-of-purchase
Market trends
District operations
Pharmacy operations
Saskatchewan
Neighbourly Pharmacy

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