Find work in Canada.

627,139 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 26 mins ago
TS
Residential Support Worker-Casual
The Salvation Army in Canada
Moncton, NB
- Part-time
The skills to understand the use of authority and to intervene effectively in crisis situations.
Added 41 mins ago
LC
Life Enrichment Worker_FT-Perm
LOFT Community Services
Toronto, ON
- $52,022 to $61,821 CAD / year
- Full-time
The Life Enrichment Worker (LEW) is responsible for working within an interdisciplinary team and enhancing the quality of life for older adults and seniors living within a LOFT Program who…
Added 41 mins ago
EC
Social Worker (MSW)
ErinoakKids Center for Treatment and Development
Brampton, ON
- Full-time
ErinoakKids is currently seeking an enthusiastic individual to fill a temporary full-time Social Worker position based at the Mississauga site. This position will be responsible for…
Added 56 mins ago
MV
Resident and Family Services Coordinator (Social Worker or Social Services Worker)
Maple Villa Long Term Care Centre
Burlington, ON
- Full-time
Added 56 mins ago
Support and Financial Services Coordinator (SFSC) Talent Pool
Government of Alberta
AB
Added 1 hour ago
TS
Residential Support Worker-Casual
The Salvation Army Canada and Bermuda Territory
Moncton, NB · Greenfield House
- Part-time
c) The skills to understand the use of authority and to intervene effectively in crisis situations.
Added 1 hour ago
TH
Support Worker
The Hadley Community
Montreal, QC
- Part-time
Added 1 hour ago
Integrated Case Manager
Halton Region
Oakville, ON
…updating client information and circumstances which can include crisis…
Added 2 hours ago
NS
Healthcare Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
…member of a multi-disciplinary team, the Healthcare Social Worker provides a diverse range of interventions to clients and their families enabling them to achieve their optimal level of…
Added 2 hours ago
Healthcare Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…member of a multi-disciplinary team, the Healthcare Social Worker provides a diverse range of interventions to clients and their families enabling them to achieve their optimal level of…
Added 3 hours ago
PH
Community Resource Connector C&W
Provincial Health Services Authority
Vancouver, BC
- Full-time
Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training, and experience.
Added 4 hours ago
Social Service Worker
Southbridge Healthcare LP
Port Hope, ON
Job Purpose: The Social Services Worker provides emotional, social, and practical support to residents and their families within the long-term care home. This role promotes resident…
Added 5 hours ago
GO
Library Outreach Worker
Government of Yukon
Whitehorse, YT
- Full-time
Experience in crisis intervention, crisis prevention, and de-escalation.
Added 6 hours ago
TS
Direct Support Worker – Warming Centre (Casual)
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…stable and positive emergency shelter for adult individuals in crisis, respecting cultural and religious diversity. The Direct Support Worker will support individuals struggling with…
Added 7 hours ago
CC
In-Class Support Worker - Complex Autism/Developmental Conditions
Calgary Catholic School District
Calgary, AB
- Full-time
- Temporary
Under the direction of a Registered Psychologist, the In-Class Support Worker - Complex Autism/Developmental Conditions implements and follows the clinical plan to foster and promote…
Added 9 hours ago
TS
Direct Support Worker – Warming Centre (Casual)
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…stable and positive emergency shelter for adult individuals in crisis, respecting cultural and religious diversity. The Direct Support Worker will support individuals struggling with…
Added 10 hours ago
C
Health Care Aide, Paediatric Intensive Care Unit – Permanent Part-Time (0.6)
CHEO
Ottawa, ON
- Part-time
…educational activities such as, but not exclusive to: Non-violent Crisis Intervention, Accreditation, Occupational Health & Safety including WHMIS, Fire Safety, Infection Control, Staff…
Added 15 hours ago
CM
2026-002 - Casual Personal Support Worker (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Part-time
…to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the…
Added 15 hours ago
CM
2026-056 - TFT IMPACT Transitional Worker
Canadian Mental Health Association HPE
Bancroft, ON · Madoc, ON · Tweed, ON
- Full-time
This position works in close partnership with the IMPACT Co-Response Worker (ICW) to facilitate engagement, service navigation, referrals, coping strategies, supportive counselling, harm…
Added 15 hours ago
CM
2026-068 - PFT Personal Support Worker (Residential Programs)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the…
Added 1 day ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
A demonstrated and clear ability to respond well in crisis situations
Added 1 day ago
CL
Part Time Direct Support Professional
Community Living Central York
Newmarket, ON
- Part-time
Current First Aid, CPR and Non-violent Crisis Intervention certificates
Added 1 day ago
PA
Casual Staffed Living Worker
Penticton and District Society for Community Living
Penticton 1, BC
- $28.46 to $31.57 CAD / hour
- Temporary
As a Staffed Living Worker, you will support adults with diverse abilities to live as independently and successfully as possible within their home and community.
Added 1 day ago
IY
Posting #2526
IDM Youth Services Inc
Langford, BC
- Part-time
Title/Grid Level- Awake Residence Child & Youth Worker/ Grid Level 11
Added 1 day ago
IY
Posting #2576
IDM Youth Services Inc
Langford, BC
- Part-time
Title/Grid Level- Awake Residence Child & Youth Worker/ Grid Level 11

Neighbours Community Homes

Housing Support Worker

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 years’ experience in serving people living in poverty who have experienced homelessness and/or are precariously housed and have mental health and/or addiction issues.
Working hours: 35 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for facilitating activities that will build a more harmonious community. Housing Support Worker delivers flexible, innovative and tenant-centered programs and services using mental health recovery principles and applying the harm reduction approach. The Housing Support Worker reports to the Housing Support Manager and works collaboratively with a multi-disciplinary team with staff from the Property Services and Finance Departments and external service providers as required.
The position may occasionally supervise practicum students or Supportive Employment Program participants.

An undergraduate degree in Social Work, Social Services, or related fields.
Minimum 3 years’ experience in serving people living in poverty who have experienced homelessness and/or are precariously housed and have mental health and/or addiction issues.
Excellent communication (listening, verbal, and written), interpersonal, problem solving, life skills coaching, budgeting, conflict resolution, and crisis prevention/intervention skills.
Knowledge of Mental Health Recovery Approach, Harm Reduction principles, Residential Tenancies Act, Mental Health Act, Ontario Human Rights Code, Personal Health Information Protection Act, Accessibility for Ontarians with Disabilities Act.
Knowledge and experience working with individuals facing multiple barriers and with diverse communities.
Strong cultural competency and socially inclusive practices.
Ability to work independently and in a team environment.
Knowledge of community resources and ability to make appropriate referrals.
Ability to travel to housing sites and community service providers’ facilities.
Have an eye for cleanliness and ability to perform light housekeeping duties.
Ability to lift, move, and store objects up to 20lbs.
Competent with Microsoft Outlook, Word, & PowerPoint, virtual meeting platforms, and online information searches.
Knowledge in Rent-Geared-to-Income Rent Administration, Ontario Common Assessment of Need (OCAN), are assets.
Ability to work flexible hours including on-call , evenings and weekends as required.

OPERATIONAL RESPONSIBILITIES

Individual Support

Assess tenants’ needs and provide coaching and practical support or refer to services to fulfil unmet needs.
Provide informal counseling on mental health and/or addiction, interpersonal relationships, life skills, food security, and meaningful activities using non-judgmental, recovery, and harm reduction approaches.
Provide warm referrals to other community services and/or health services and collaborate with these service providers.
Provide advocacy services to tenants for their service or benefits rights.
Support families or refer to services regarding interpersonal relationships, childcare, education, Children’s Aid Society involvement, and family court issues.
Prevent and de-escalate crises.
Contact tenants regularly and promote their wellness and safety including wellness checks.
Collaborate with partner service providers and coordinate care and system navigation for housing stability.
Work in coordination and collaboration with other departments (Property Services and Finance).
Provide after-hours support services to tenants on a rotational basis.
Encourage independent self-reliance of tenants through referral to services and resources in the community.

Tenancy Support

Facilitate rollover of housing units and prepare basic furniture.
Facilitate unit viewing and/or interviews.
Orient and welcome new tenants to their unit, building community, and services. Advise/educate tenants of their rights and responsibilities.
Collaborate on and develop tenants’ individualized action plan using mental health recovery principles.
Collect income verification documentation and assist tenants to complete their income verification forms.
Remind tenants to report changes in their household composition or family income.
Encourage tenants to participate in committees and the larger community.
Provide eviction prevention informal counseling, coaching, and/or practical support to address rent arrears, behaviour, fire safety, illegal behaviours, and unit condition issues including hoarding and pest infestation.
Inspect housing units and safety equipment annually or more frequently if there are unit condition issues.
Issue warning letters to address tenancy issues that may lead to eviction.
Act as agent of the landlord, make and implement rent or behavioural agreements with tenants and monitor them.

Community Development

Organize and facilitate group activities and community events, such as building meetings, life skills programs, meal programs, social recreation programs, and organizational events.
Encourage tenants to improve overall building environments such as cleanliness, prevention of trespassers, personal safety concerns, noise reduction, fire safety, and physical appearance.
Inform tenants and encourage their participation in organizational and community activities.
Identify and encourage tenants to pursue leadership opportunities.
Encourage tenants to become members of the organization.

Administration

Write notes and incident reports for tenants into Information Software Databases (Treat & Yardi)
Maintain necessary documentation for tenancy management and workplace inspections.
Facilitate and document monthly tenant meetings.
Maintain confidentiality and obtain consents when sharing information except in emergency situations.
Maintain accurate records of cash advances.
Appear as a representative of the landlord and a witness at Ontario Landlord and Tenant Board hearings.
Provide shelter or alternative housing information to tenants being evicted.
Educate tenants on the move out process and inspect units prior to tenants’ moving out.
Liaise with external landlords on advocacy, maintenance, and support around tenancy issues.

On Call

Respond to all calls that are forwarded from Tiger Tel (Neighbours’ after hours call center) to the dedicated Emergency After-Hours cell phone.
Attend to after-hours emergencies including fires/floods, tenants passing away, respond to calls from emergency services (fire, ambulance police), tenants in distress, and tenant health emergencies.
Assist Property Service On-Call staff in the event that they are attending a unit or building (for unit maintenance, or emergency work being completed involving elevator or common area) and the tenant is in distress or not providing access to the unit.
Refer tenant requests, outside of approved emergencies, to the appropriate staff or process during regular business hours.
Conduct tenant wellness checks when requested by tenant family members or support agency staff.
Assess calls received by SSD on call for the lock out and lock change requests received. Provide tenant access to the unit (in situation where tenant is locked out and key is inside the unit).
Understand and perform duties and responsibilities in accordance with The Emergency After Hours Manual.

ORGANIZATIONAL RESPONSIBILITIES

Be knowledgeable about and act within the relevant legislation including the Occupational Health and Safety Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), Residential Tenancies Act (RTA), Mental Health Act, Child and Family Services Act, Personal Health Information Protection Act (PHIPA), Housing Services Act, and Ontario Fire and Building Codes.
Model the organizational values, policies, and professional ethics and demonstrate commitment to the strategic direction.
Demonstrate active support for organizational direction and priorities in own actions.
Proactively engage in program and organizational change activities.
Model and promote a culture where everyone is accountable for making sure decisions and goals are met and projects/tasks are completed.
Identify and remove barriers to service excellence.
Demonstrate personal commitment and culture to wellness.
Embrace and demonstrate Neighbours values in your actions.
Participate in a work culture of positive thinking, initiative and creativity.
Commitment to improve professional knowledge to recognize trends and issues and deal with them effectively.
Develop and maintain collaborative working relationships with allied community agencies and professionals and participate in community committees and internal Neighbours committees as required.
Comply with the policies of Neighbours including those pertaining to the confidentiality of client information.
Represent the agency in a positive manner with clients, colleagues and the community at large.
Attend regular supervision meetings with the Support Manager for the purpose of reviewing work expectations and performance evaluation.

WORKING CONDITIONS

Exposure to household pests, bodily fluids, individuals experiencing crises, individuals who may be under the influence of substances, cleaning chemicals and some smoking environments.
Working hours are 35 hours per week.
Work on-call hours, evenings and weekends as required.

As a condition of employment, a successful police record check is required.

This position is being posted in response to an existing vacancy at Neighbours Community Homes

Neighours’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Neighbours’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.

Please apply with a cover letter and resume in one document at Careers@Neighbours on or by October 22, 2026. Hiring rate: $32.04 per hour

Apply About employer

More about this job

Responsibilities

The Housing Support Worker provides tenant-centered support to improve mental health, housing stability, and community harmony using harm reduction principles. Responsibilities include conducting wellness checks, facilitating community activities, managing tenancy issues, and providing after-hours emergency support.

Requirements

Candidates must hold an undergraduate degree in Social Work or a related field and possess at least 3 years of experience working with individuals experiencing homelessness or poverty. Strong knowledge of relevant legislation such as the Residential Tenancies Act and the Mental Health Act is required.

Skills

Mental health support
Harm reduction
Crisis intervention
Case management
Conflict resolution
Life skills coaching
Advocacy
Budgeting
Community development
Tenancy management
Documentation
Interpersonal communication
Problem solving
Cultural competency
Referral coordination
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Housing Support
Mental Health Recovery
Harm Reduction
Social Services
Homelessness
Addiction Support
Residential Tenancies Act
Mental Health Act
Crisis Prevention
Tenant Advocacy
Community Development
Case Management
Eviction Prevention
Life Skills Coaching
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Treat
Yardi
Ontario Landlord and Tenant Board
Wellness Checks
Cultural Competency
Socially Inclusive Practices
Budgeting
Conflict Resolution
Personal Health Information Protection Act
Accessibility for Ontarians with Disabilities Act
Ontario Common Assessment of Need
Rent-Geared-to-Income

Report this job