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Added 21 hours ago
Addiction Support Worker
Indwell
Cambridge, ON
Position Description: Reporting to the Program Supervisor, as the Addiction Support Worker you will be responsible to provide tenants with supports that help achieve health and housing…
Added 22 hours ago
AH
Outreach Worker
ALPHA HOUSE
Calgary, AB
- Full-time
We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable…
Added 23 hours ago
LH
Program Support Worker
Lookout Housing and Health
Abbotsford, BC
- Part-time
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following…
Added 1 day ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
LH
Job Title Clinical Resource Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
The Clinical Resource Worker (CRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s…
Added 1 day ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
LH
Tenant Support Worker
Lookout Housing and Health
New Westminster, BC
- Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 1 day ago
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Thrift Store Worker - Sidney
Society of Saint Vincent de Paul
Sidney, BC
- Part-time
Join our team as we open our new Sidney thrift store! As a Thrift Store Worker, you’ll be part of creating a welcoming, well-organized store from the ground up. You’ll work alongside staff…
Added 1 day ago
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Peer Support Worker, Substance Use Services (Urban Health)
Providence Healthcare
Vancouver, BC
- Other
…address treatment of substance use issues by providing the right support to each client at the right time. People who use substances deserve the same access to evidence-based care as anyone…
Added 1 day ago
C
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Cota
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Added 1 day ago
Emergency Shelter Worker - Relief (Afternoons)
Calgary Drop-In Centre (the DI)
Calgary, AB
Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating…
Added 1 day ago
Emergency Shelter Worker - Relief (Days)
Calgary Drop-In Centre (the DI)
Calgary, AB
Whether you’re helping guests find housing, supporting their recovery journey, or keeping our operations running strong, your work here truly matters. Every role at the DI is about creating…
Added 1 day ago
SH
Personal Support Worker
SE Health
Toronto, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 1 day ago
SH
Personal Support Worker
SE Health
Toronto, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 1 day ago
FT - Outreach Worker (CLBC-PG)
Connective
Prince George, BC
This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia to enable their adjustment to, and success with life in the community.
Added 1 day ago
FT - Outreach Worker (CLBC-PG)
Connective
Prince George, BC
This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia to enable their adjustment to, and success with life in the community.
Added 1 day ago
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Added 1 day ago
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69-26 Casual Support Worker ABI
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Added 1 day ago
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Youth Program Worker [Internal Opportunity]
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Toronto, ON
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Provide individualized support through short-term goal planning, crisis intervention, and navigation of housing, employment, education, and food security resources
Added 1 day ago
Youth Worker- PT - HOPE Program
360°kids
Markham, ON
…Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York…
Added 1 day ago
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Social Worker
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Kelowna, BC
- $42.27 to $52.81 CAD / hour
- Temporary
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a Social Worker at Sun Pointe Village, you’ll be a valued…
Added 1 day ago
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Overnight Youth Worker Winter Respite and Resident Services
Covenant House Toronto
Toronto, ON
- Full-time
…their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care…
Added 1 day ago
BH
Social Worker
Baptist Housing
Kelowna, BC
- Temporary
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a Social Worker at Sun Pointe Village, you’ll be a valued…
Added 1 day ago
TS
Direct Support Worker
The Salvation Army in Canada
Charlottetown, PE
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 day ago
TS
Direct Support Worker
The Salvation Army in Canada
Charlottetown, PE
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

Neighbours Community Homes

Job fair October 2026 - Program Worker

Canada

$28.33 Per Hour

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Job details

Pay: $28.33 Per Hour
Experience: Minimum 3 years' experience in serving people who have experienced homelessness and/or
Working hours: 35 hours per week
Posting language: English
Posted: Sep 22, 2026

Original job description

Under the supervision of the Program Manager, the Program Worker is responsible for providing leadership and to design and lead activities that help tenants become engaged in the community, stay active, improve their fitness, and have fun.

The assigned duties are planning, organizing and implementation of a blended service continuum of support, resources, programs and community engagement activities for the tenant participants of Neighbours. Promote social inclusion, sense of belonging, and participatory engagement in programs. Program Worker responds to inquiries about program activities and community information; ensure that all participants and drop-in receive the required services in a timely way and are treated in a respectful, sensitive manner while maintaining confidentiality.

Social Work degree in a related field, a degree in Community Services, or related experience in a relevant discipline,
Minimum 3 years' experience in serving people who have experienced homelessness and/or
precariously housed, mental health and/or addiction issues, and poverty.

Competencies/Skills/Attributes

Standard First Aid certificate, Conflict Resolution, Documentation skills, Applied Suicide Intervention Skills Training - ASIST.
Demonstrated skills in program design implementation, and facilitation.
Leadership training and problem-solving skills.
Understanding Mental Health and the components of recovery.
Knowledge of social recreational programs.
Experience working with families, youth, the senior population, and people living with mental health concerns.
Excellent communication, interpersonal, and public speaking skills.
Strong creativity, group engagement and facilitation, and relationship-building skills and building community partnerships.
Experience working with documentation databases and systems such as Yardi (property management financial system) or similar applications, Pirouette, OCANs, and other client management information systems.
Strong computer skills including email and word processing.
Ability drive and having a valid Driver's License is considered an asset
Ability to work independently and take initiative.

POSITION RESPONSIBILITIES
OPERATIONAL RESPONSIBILITIES

Research, plan, implement, and coordinate individualized and group events with the involvement of tenant participants, taking attendance, and collecting other relevant data.
Ensure the programs and activities match the physical capabilities, age, and cognitive needs of the participants.
Provide guidance and assistance to the community in identifying the social recreational events, which they may want to organize, either locally or for Neighbours.
Schedule the use of the Drop-in space, equipment use, and ensures the facility and equipment are used and maintained properly.
Lead activities such as arts and crafts, sports, music, dramatics, or games.
Facilitate educational programs and conduct research to improve the lives of participants.
Engage in supporting participants in life skills and any participant-identified activities requested.
Provide direct support to the Drop-in space and ensures attendance and other pertinent data are collected.
Identify trends and issues with participants of the program and can deal with them effectively.
Lead classes and provides instruction for recreational activities.
Provide instruction including lectures, discussions, and demonstrations in recreational activities, maintains communication of upcoming programs to participants by contributing to monthly mailers, program attendance and pertinent interactions, of both groups and individuals, in case management software.
Facilitate drop-in meals and special events, socializes, addresses concerns, and intervenes in conflicts.
Supervise volunteers and ensures that events and activities are run without issues.
Ensure a safe inviting Drop-in space and be aware of the health and behaviour of those in attendance and follow up when necessary
Respond to incoming\outgoing calls and enquiries.
Report conflicts and incidents in accordance with Neighbours practices.
Handle all incidents and provides crisis support for tenant participants in the Drop-in until a backup and other supports are in place and informs the Program Manager as soon as possible.
Complete all incident reports as required, and ensure that the appropriate staff is notified of all
incidents, concerns, and/or disruptions to routines.
Participate in and represents the organization at external committees and forums as assigned including committees of the Toronto Drop-in Network.
Participate in internal committees and meetings relating to the organization (e.g. Staff meetings, Annual General Meetings, Strategic planning, or other working groups as they occur.
Keep the Manager or Supervisor informed and up to date on relevant issues.
Perform other duties as assigned by, the Program Manager, or the Director of Support Services.
Community Development
Organize and facilitate group activities and community events, such as building meetings, life skills programs, meal programs, social recreation programs, and organizational events.
Using trauma informed concepts to encourage tenants in organizational and community activities.
Identify and encourage tenants to pursue leadership opportunities.
Encourage and assist tenants to become members of the organization.

Administration

Write notes and incident reports for tenants into Information Software Database (Treat).
Maintain necessary documentation for tenancy management and workplace inspections.
Maintain tenancy meetings on monthly basis.
Maintain confidentiality and obtain consent when sharing information, except in emergency situations.
Maintain accurate records of cash advances.

Community Development
▪ Organize and facilitate group activities and community events, such as building meetings, life skills programs, meal programs, social recreation programs, and organizational events.
▪ Using trauma informed concepts to encourage tenants in organizational and community activities.
▪ Identify and encourage tenants to pursue leadership opportunities.
▪ Encourage and assist tenants to become members of the organization.
ORGANIZATIONAL RESPONSIBILITIES

Knowledge of relevant legislation including the Occupational Health and Safety Act, the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), Residential Tenancies Act (RTA), Mental Health Act, the Child and Family Services Act, Personal Health Information Protection Act (PHIPA), Social Housing Reform Act, and Ontario Fire and Building Codes.
Model the organizational values, policies, and professional ethics and demonstrate commitment to the strategic direction.
Demonstrate active support for organizational direction and priorities in own actions.
Proactively engage in program and organizational change activities as directed.
Model and promote a culture where everyone is accountable for making sure decisions and goals are met and projects/tasks are completed.
Identify and remove barriers to service excellence.
Demonstrate personal commitment and culture to wellness.
Embrace and demonstrate Neighbours values in your actions.
Participate in a work culture of positive thinking, initiative and creativity.
Commitment to improve professional knowledge to recognize trends and issues and deal with them effectively.
Develop and maintain collaborative working relationships with allied community agencies and professionals and participate in community committees and internal Neighbours committees as required.
Ensure that conduct is in accordance with the Code of Ethics and Standards of Practice of the governing body of their profession, and that all applicable legislation is adhered to.
Comply with the policies of the Neighbours including those pertaining to the confidentiality of client information.
Represent the agency in a positive manner with clients, colleagues and the community at large.
Attend regular supervision meetings with the Support Manager for the purpose of reviewing work expectations and performance evaluation.

WORKING CONDITIONS

Exposure to household pests, bodily fluids, individuals experiencing crisis, individuals who may be under the influence of substances, cleaning chemicals and some smoking environments.
Work hours are 35 hours per week.
Work evenings and weekends as required.

As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.

Neighours’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Neighbours’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.

Accommodations are available upon request for candidates with disabilities who are participating in the recruitment process and for those hired.

$28.33 Per Hour

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More about this job

Responsibilities

The Program Worker is responsible for designing and leading community engagement activities to support tenants in social inclusion and fitness. They also provide direct support in the drop-in space, manage facility operations, and handle incident reporting and crisis intervention.

Requirements

Candidates must hold a degree in Social Work, Community Services, or a related field with at least 3 years of experience serving vulnerable populations. Proficiency in documentation software and possession of relevant certifications like First Aid and ASIST are required.

Skills

Program design
Community engagement
Conflict resolution
Crisis support
Case management
Facilitation
Leadership
Problem-solving
Documentation
Public speaking
Relationship-building
Trauma informed care
Mental health support
Addiction support
Computer literacy
First aid

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Community Services
Homelessness
Mental Health
Addiction
First Aid
Conflict Resolution
ASIST
Program Design
Yardi
Pirouette
OCANs
Case Management
Trauma Informed Care
Life Skills
Occupational Health and Safety Act
Ontario Human Rights Code
AODA
Residential Tenancies Act
PHIPA
Social Housing Reform Act
Vulnerable Sector Check
Community Development
Recreational Programming
Crisis Support

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