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Added 7 mins ago
AF
Branch Manager - Office 1705
Attain Finance
North Vancouver, BC
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 7 mins ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry
Added 7 mins ago
M
Sales Development Representative (Data Partnerships & Robotics)
Mecka
Remote, Canada
- $70,000 to $110,000 CAD / year
- Full-time
- Remote
We also put robots to work. Through our Robots-as-a-Service model, we deploy robots into real businesses, closing the loop between real-world data and deployed hardware. We're backed by…
Added 7 mins ago
EM
Représentant.e des ventes-HVAC-Ottawa
EPM Mecanic
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
EPM Mecanic is seeking an HVAC Sales Representative to join its Ottawa team.
Added 7 mins ago
GL
Financial Service Representative
goeasy Ltd.
Selkirk, MB
- Full-time
A day in the life of a Financial Service Representative:
Added 22 mins ago
TG
Planet Fitness - Member Services Representative - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 22 mins ago
Sales Representative - Packaging & Facility Solutions
Imperial Brady
Blainville, QC
Provide input on best practices, policies and procedures with respect to the sales department and other service providers.
Added 22 mins ago
TP
Sales Representative - Southwestern Ontario
Teva Pharmaceuticals
Toronto, ON
- Full-time
Teva Canada is currently looking for an experienced Sales Representative for Southwestern Ontario. You will be responsible for presenting our generic portfolio while maintaining a leading…
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Richmond Hill, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Saskatoon, SK
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Medicine Hat, AB
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Regina, SK
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Sarnia, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Lethbridge, AB
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Markham, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
The Blue Mountains, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Oro-Medonte, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Mississauga, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Victoria, BC
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Niagara-on-the-Lake, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Oshawa, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Pickering, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Newmarket, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Langford, BC
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.
Added 22 mins ago
BV
Media Sales Representative
Best Version Media
Orillia, ON
- Full-time
If you love your community and want to get paid for building real relationships in it, this is the outside sales opportunity built for that - not a desk job, not a call centre.

Nelnet Diversified Services

Call Center Representative

Mississauga, ON, Canada

Pay Rate: $17.95 · Contract

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Job details

Pay: Pay Rate: $17.95
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Required Skills & Experience

Strong verbal and written communication skills. Previous customer service experience. Experience working in a call center environment. Comfortable managing a high volume of inbound and outbound calls. Empathy – Making customers feel heard and valued. Problem-Solving Skills – Finding effective solutions quickly. Patience – Remaining calm under pressure. Adaptability – Handling different customer personalities and changing situations. Positive Attitude – Maintaining professionalism even during difficult interactions. Attention to Detail – Accurately documenting and resolving issues. Accountability – Taking ownership of customer concerns until they are resolved Strong multitasking skills and highly responsive to emails/chats and calls.

Nice to Have Skills & Experience

Previous collections experience. Experience in financial services, debt management, or customer support environments. Coachable to multiple performance metrics

Job Description

Insight Global is seeking Customer Service and Collections Representatives to join a fast-paced contact center environment. This role requires individuals who are comfortable handling both inbound and outbound calls, providing exceptional customer service, and supporting customers with financial solutions. Successful candidates will have strong communication skills, previous call center experience, and the ability to build rapport with customers while managing high call volumes. Responsibilities Handle inbound and/or outbound customer calls in a professional and empathetic manner. Provide excellent customer service and resolve customer inquiries efficiently. Educate customers on available services and solutions. Maintain accurate documentation of customer interactions within internal systems. Meet productivity, quality, and compliance standards in a call center environment. Communicate with customers regarding outstanding balances and repayment options. Act as a consultative salesperson by identifying opportunities to enroll customers in debt management programs. Negotiate payment arrangements while maintaining a positive customer experience.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $17.95

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More about this job

Responsibilities

Handle inbound and outbound customer calls, resolve inquiries, explain services and financial solutions, and accurately document customer interactions. Discuss outstanding balances, negotiate repayment arrangements, identify opportunities for debt management enrollment, and meet productivity, quality, and compliance standards.

Requirements

Candidates should have strong verbal and written communication skills, previous customer service experience, and experience in a call center handling high call volumes. They should be empathetic, patient, adaptable, detail-oriented, accountable, and able to multitask; collections or financial services experience is preferred.

Skills

Verbal Communication
Written Communication
Customer Service
Call Center Experience
Inbound and Outbound Calls
Empathy
Problem-Solving
Patience
Adaptability
Professionalism
Attention to Detail
Accountability
Multitasking
Collections
Negotiation
Customer Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Inbound Calls
Outbound Calls
Collections
Financial Services
Debt Management
Customer Support
Outstanding Balances
Repayment Options
Payment Arrangements
Debt Management Programs
Customer Inquiries
Productivity Metrics
Quality Standards
Compliance Standards
High Call Volumes
Email Support
Chat Support

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