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Added just now
CC
Route Service Representative
Cintas Canada
Newmarket, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added just now
TU
Sub-Head Electrician
The University of British Columbia
Vancouver, BC
- Full-time
Trades | Facilities and Building Services | Student Housing and Community Services
Added just now
Route Service Representative
Cintas
Newmarket, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added just now
SN
Inside Technical Sales Representative - HVAC
Swegon North America
Ajax, ON
- Full-time
…optimization. Swegon is at the forefront of innovation, connected services and expert technical support. Swegon's values of Customer Empathy, Trust, and Commitment go beyond technology.…
Added just now
CC
Route Service Representative
Cintas Canada
Boucherville, QC
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added just now
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Accounts Payable Specialist, NA
Vantage
Montreal, QC
- Full-time
Vantage Accounting Operations is a shared services team responsible for accurately and efficiently recording financial transactions while building positive financial relationships with…
Added 16 mins ago
VD
Accounts Payable Specialist, NA
Vantage Data Centers
Montreal, QC
- Full-time
Vantage Accounting Operations is a shared services team responsible for accurately and efficiently recording financial transactions while building positive financial relationships with…
Added 16 mins ago
MC
Credit Condition Fulfillment Representative - Full Time - 8 Month Contract
Meridian Credit Union
St. Catharines, ON
- $50,000 to $55,000 CAD / year
- Full-time
As a Condition Fulfillment Representative, you will deliver exceptional service to all our Retail Credit and Mortgage Broker Services channels by providing administrative support and…
Added 16 mins ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload…
Added 16 mins ago
UO
Sub-Head Electrician
University of British Columbia
Vancouver, BC
- Full-time
Trades | Facilities and Building Services | Student Housing and Community Services
Added 16 mins ago
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Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
…You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client…
Added 30 mins ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 30 mins ago
Project Manager - Industrialization
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 30 mins ago
PE
DZ Metered Delivery Driver
Primemax Energy
Ayr, ON
- Full-time
Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation…
Added 30 mins ago
PE
Seasonal DZ Metered Driver November 2026 to April 2027
Primemax Energy
Ayr, ON
- Temporary
Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation…
Added 30 mins ago
SP
Licensed Practical Nurse
Sherwood Park Primary Care Network
Sherwood Park, AB
- $28.66 to $37.74 CAD / hour
- Temporary
…experienced and patient-focused Licensed Practical Nurse (LPN) to support the delivery of comprehensive primary healthcare services within a family medicine…
Added 30 mins ago
AA
Livreur Magasin
Advance Auto Parts
Levis, QC
- Full-time
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Added 31 mins ago
MC
Credit Condition Fulfillment Representative - Full Time - 8 Month Contract
Meridian Credit Union
St. Catharines, ON
- $50,000 to $55,000 CAD / year
- Full-time
- Contract
As a Condition Fulfillment Representative, you will deliver exceptional service to all our Retail Credit and Mortgage Broker Services channels by providing administrative support and…
Added 31 mins ago
RS
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
- $38 to $48 USD / hour
- Full-time
…performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. A Sr. FST will be expected to train and assist…
Added 31 mins ago
S
Route Driver/Service Rep (Class DZ)
Safety-Kleen
Brampton, ON
- $31 to $32 CAD / hour
- Full-time
Safety-Kleen, a Clean Harbors Company, in Brampton, ON is seeking a DZ Driver (Sales and Service Representative) to join their safety conscious team! The SSR will be responsible for both…
Added 45 mins ago
A-
Retail Support Agent (6-months)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
…you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A…
Added 45 mins ago
M
Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
In collaboration with Line 1b, support risk and control assessments (RCSAs) for all Insurance Ops and Distributor Services parent business processes.
Added 45 mins ago
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Continuing Care Assistant
HealthCareersInSask.ca
Cudworth, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 45 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…principles, methods and techniques involved in performing nursing services relating to the care of patients in a Neonatal Intensive Care Unit. This knowledge is commonly obtained through…
Added 45 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…principles, methods and techniques involved in performing nursing services relating to the care of patients in a Neonatal Intensive Care Unit. This knowledge is commonly obtained through…

Nelnet Diversified Services

Call Center Representative

Mississauga, ON, Canada

Pay Rate: $17.95 · Contract

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Job details

Pay: Pay Rate: $17.95
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Required Skills & Experience

Strong verbal and written communication skills. Previous customer service experience. Experience working in a call center environment. Comfortable managing a high volume of inbound and outbound calls. Empathy – Making customers feel heard and valued. Problem-Solving Skills – Finding effective solutions quickly. Patience – Remaining calm under pressure. Adaptability – Handling different customer personalities and changing situations. Positive Attitude – Maintaining professionalism even during difficult interactions. Attention to Detail – Accurately documenting and resolving issues. Accountability – Taking ownership of customer concerns until they are resolved Strong multitasking skills and highly responsive to emails/chats and calls.

Nice to Have Skills & Experience

Previous collections experience. Experience in financial services, debt management, or customer support environments. Coachable to multiple performance metrics

Job Description

Insight Global is seeking Customer Service and Collections Representatives to join a fast-paced contact center environment. This role requires individuals who are comfortable handling both inbound and outbound calls, providing exceptional customer service, and supporting customers with financial solutions. Successful candidates will have strong communication skills, previous call center experience, and the ability to build rapport with customers while managing high call volumes. Responsibilities Handle inbound and/or outbound customer calls in a professional and empathetic manner. Provide excellent customer service and resolve customer inquiries efficiently. Educate customers on available services and solutions. Maintain accurate documentation of customer interactions within internal systems. Meet productivity, quality, and compliance standards in a call center environment. Communicate with customers regarding outstanding balances and repayment options. Act as a consultative salesperson by identifying opportunities to enroll customers in debt management programs. Negotiate payment arrangements while maintaining a positive customer experience.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $17.95

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More about this job

Responsibilities

Handle inbound and outbound customer calls, resolve inquiries, explain services and financial solutions, and accurately document customer interactions. Discuss outstanding balances, negotiate repayment arrangements, identify opportunities for debt management enrollment, and meet productivity, quality, and compliance standards.

Requirements

Candidates should have strong verbal and written communication skills, previous customer service experience, and experience in a call center handling high call volumes. They should be empathetic, patient, adaptable, detail-oriented, accountable, and able to multitask; collections or financial services experience is preferred.

Skills

Verbal Communication
Written Communication
Customer Service
Call Center Experience
Inbound and Outbound Calls
Empathy
Problem-Solving
Patience
Adaptability
Professionalism
Attention to Detail
Accountability
Multitasking
Collections
Negotiation
Customer Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Inbound Calls
Outbound Calls
Collections
Financial Services
Debt Management
Customer Support
Outstanding Balances
Repayment Options
Payment Arrangements
Debt Management Programs
Customer Inquiries
Productivity Metrics
Quality Standards
Compliance Standards
High Call Volumes
Email Support
Chat Support

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