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Added 4 mins ago
Account Manager - - Digital Signage & Real Estate Partnerships
Target Digital Canada
Vancouver, BC
Full-time
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Store Manager
COS
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Full-time
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Nelnet

Office Manager

Mississauga, ON, Canada
CAN - MISSISSAUGA, Canada

Pay: Compensation Range for this Role: $59,498-$92,000 CAD (based on experience)
Job type: Full-time
Experience: 3+ years of experience in office management, facilities coordination, workplace operations, or a similar role
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

We are seeking a highly organized, solutions-oriented Office Manager who brings a strong blend of facilities management and executive-level administrative support. In this role, you’ll be the heartbeat of our workplace - ensuring our office runs smoothly, our people have what they need to be successful, and our environment reflects the professionalism of a leading financial services organization.

If you thrive in fast-moving environments, enjoy solving problems before they become problems, and take pride in running a best-in-class workplace experience, we’d love to meet you.

Compensation Range for this Role: $59,498-$92,000 CAD (based on experience)

This role has an in office requirement.

Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.

Facilities & Workplace Operations

Oversee daily office operations to ensure a clean, safe, and professional workspace
Oversee reception operations including greeting visitors, managing sign-ins, coordinating escorts, and ensuring security protocols are followed
Act as the primary onsite contact for building management, maintenance, inspections, and safety protocols. Support incoming inquiries (phone/email) and direct them appropriately
Manage building access for employees, contractors, and visitors
Monitor and resolve ServiceNow/work-order tickets and coordinate vendor support
Conduct routine space checks and handle minor workspace adjustments

Vendor & Property Management

Coordinate with key vendors (cleaning, supplies, coffee/water services, shredding, electricians)
Coordinate maintenance requests, monitor service levels, and oversee vendor billing
Maintain facility documentation and asse inventories

Administrative & Executive Support

Build polished, executive-ready PowerPoint presentations and consolidate materials for leadership meetings
Manage multiple priorities and meet tight deadlines with ease
Coordinate internal events and external client meetings if needed
Arrange travel and meeting logistics for leaders and visitors
Prepare reports and financial summaries - including working from raw data when needed
Draft agendas, set up meeting materials, and book meeting spaces
Provide light technical support and triage as needed

Office Logistics & Support

Manage office supply orders and inventory.
Support seating plans, space assignments, and move coordination
Ensure an exceptional visitor and employee experience onsite

Financial Administration

Support the office/facilities budget, including invoice processing and tracking quotes
Ensure accurate documentation and approval workflow management

EXPERIENCE:

3+ years of experience in office management, facilities coordination, workplace operations, or a similar role
Strong administrative capabilities, including report preparation, presentation building, and event coordination
Excellent organizational skills with the ability to prioritize and manage competing deadlines
Strong communication skills and a service-focused approach
Comfort with MS Office (especially PowerPoint and Excel) and digital ticketing systems (e.g., ServiceNow)
Willingness to roll up your sleeves and assist with light physical tasks as needed.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

Attention to detail, 10-key, strong math skills, strong spreadsheet skills, good judgment and analytic skills.
Demonstrate customer service skills and organization skills.
Effective oral communications skills.
Ability to handle conflict as needed.
Basic problem solving ability.
Computer skills to include MS Outlook, PC proficiency (Windows environment), MS Office Suite.

This position is for an existing vacancy within our organization.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or TalentAcquisition@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

Apply About employer

More about this job

Responsibilities

The Office Manager oversees daily office operations, facilities management, and vendor coordination to ensure a safe and professional workspace. They also provide executive-level administrative support, including report preparation, meeting logistics, and financial administration.

Requirements

Candidates must have at least 3 years of experience in office management or facilities coordination and possess strong administrative and organizational skills. Proficiency in MS Office, particularly PowerPoint and Excel, is required, along with the ability to obtain a Government of Canada Reliability Clearance.

Skills

Office management
Facilities management
Administrative support
PowerPoint
Excel
ServiceNow
Vendor management
Budgeting
Invoice processing
Event coordination
Communication skills
Problem solving
Organizational skills
Customer service
Data analysis
Report preparation

Benefits

Medical
Dental
Vision
HSA
FSA
Earned time off
401K
Student loan repayment
Life insurance
AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short-term disability
Long-term disability
Wellness program

Visa sponsorship

Not detected in the job text

Keywords

Office Manager
Facilities Management
Administrative Support
ServiceNow
Vendor Management
Budgeting
Invoice Processing
PowerPoint
Excel
Reliability Clearance
Workplace Operations
Event Coordination
Financial Summaries
Inventory Management
Building Maintenance
Security Protocols
Data Analysis
Customer Service
Executive Support
Operations Management

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