Shop Foreperson
- Avonlea, SK, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Experience
- 3+ years experience as a Service Technician in an agriculture dealership.
- Posting language
- English
- Posted
Original job description
We're looking for a working Shop Foreperson who leads by example, supports a strong team environment, and delivers service excellence that reflects our promise of delivering reliable, customer focused, and quality driven support.
About The Role
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service department, ideally, while balancing your own diagnostic and repair work. You'll play a key role in coordinating shop activity, assisting customers, and ensuring every repair meets our high standard. Additionally, you will have the chance to support technician development during diagnosis and repairs.
For you to be considered for an interview you have the following qualifications:
- 3+ years experience as a Service Technician in an agriculture dealership.
- Experience servicing John Deere equipment and using Service Advisor software preferred.
- Strong computer skills, including proficiency with Microsoft Office.
- Agriculture Equipment Technician Journeyperson designation an asset.
- Valid driver's license with a clean abstract.
- Personable and approachable with a level disposition
- A strong team player that is motivated to mentor and help others
- Able to hold staff accountable while providing learning opportunities
- A problem solver and enjoy diagnosing issues
- Focused on delivering high customer satisfaction
- Able to organize others and themselves
- Able to multi-task and take on a variety of responsibilities easily
- A strong communicator both verbally and in writing with individuals and groups
Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and strive to know their employees on a first name basis. We recognize work anniversaries and have an active social club. We value commitment, honesty, appreciation, motivation, and partnerships. Supporting community is important to us as is employee development and training opportunities.
If belonging to a successful, down-to-earth, company that feels like family, is important to you, we want to hear from you. Through our online company application portal, send us your cover letter and resume that outlines how your background fits this position. If you send by email, you risk the application being missed. By joining Nelson Motors and Equipment, you can be assured of a close-knit, casual, yet hard-working environment. We've been in the business since 1959 taking care of customers, employees and the communities we serve. Come join us.
More about this job
Responsibilities
Coordinate shop activities with the Service Manager, Service Writer, and technicians while supporting an efficient, customer-focused service department. Perform diagnostic and repair work, assist customers, ensure repairs meet quality standards, and support technician development.
Requirements
Requires at least three years of experience as a service technician at an agricultural dealership, strong computer skills, and a valid driver's license with a clean abstract. John Deere equipment and Service Advisor experience are preferred, and an Agricultural Equipment Technician Journeyperson designation is an asset; candidates should also demonstrate leadership, communication, organization, and customer-service abilities.
Skills
- Agricultural Equipment Repair
- Diagnostics
- Team Leadership
- Technician Mentoring
- Customer Service
- Shop Coordination
- Problem Solving
- Organization
- Multitasking
- Verbal Communication
- Written Communication
- Microsoft Office
- Service Advisor Software
- Accountability
Benefits
- Group Benefits
- Health Spending Account
- Matched Pension
- Annual Footwear Allowance
- Monthly Cell Phone Allowance
- Employee Development Funding
Visa sponsorship
Not detected in the job text
Categories
- Agriculture
- Trades
- Management & Leadership
- Customer Service & Support
Keywords
- Agriculture
- Agricultural Dealership
- Agricultural Equipment
- John Deere
- Service Technician
- Shop Foreperson
- Service Department
- Diagnostics
- Equipment Repair
- Service Advisor
- Microsoft Office
- Technician Development
- Customer Satisfaction
- Shop Coordination
- Journeyperson Designation
- Driver's License