Warehouse Superintendent

Position Overview

Position Title

Warehouse Superintendent

Department

Maintenance- Asset Management

Location

North Vancouver, full time, on-site

Employment Type

Permanent

Job Grade

7

Reports to

Assistant Manager, Maintenance

Schedule

Mondays to Fridays, 8 hours per day

Overtime Eligibility

Overtime exempt

Key Responsibilities

Safety Leadership

·         Champion a proactive safety culture throughout all warehouse and Stores operations.

·         Promote and enforce compliance with company safety policies, procedures, and regulatory requirements.

·         Conduct workplace inspections, safety observations, toolbox talks, incident investigations, and corrective action follow-up.

·         Ensure safe operation and maintenance of warehouse-related equipment including forklifts, telehandlers, and material handling equipment.

·         Promote visible leadership and active participation in safety initiatives.

Warehouse Operations

·         Direct and oversee daily warehouse and Stores activities.

·         Ensure materials are received, stored, preserved, organized, and issued in accordance with established procedures.

·         Maintain warehouse security, access controls, and site stewardship responsibilities.

·         Ensure warehouse facilities remain organized, clean, and maintained to a high standard.

·         Coordinate labour resources to support operational and maintenance priorities.

·         Monitor warehouse performance and service levels to internal stakeholders.

Maintenance Support & Work Execution

·         Partner with Maintenance Superintendents, Planners, and Reliability personnel to support efficient work execution.

·         Ensure materials are staged and available to support planned and emergency maintenance activities.

·         Coordinate warehouse resources to support outages, shutdowns and turnarounds.

·         Remove barriers that delay maintenance execution and improve responsiveness to operational requirements.

·         Provide visible field leadership and support to maintenance teams.

People Leadership

·         Lead, coach, mentor, and develop Stores Foremen and warehouse personnel.

·         Establish performance expectations and accountability standards.

·         Support employee development, training, succession planning, and workforce engagement.

·         Approve timesheets and manage attendance for warehouse personnel.

·         Participate in labour relations activities and ensure compliance with applicable collective agreements.

·         Promote a positive, collaborative, and customer-focused team culture.

Inventory Support & Material Stewardship

·         Support inventory cycle counts, annual inventory counts, and inventory verification activities.

·         Ensure warehouse personnel execute inventory transactions accurately and timely.

·         Assist in identifying obsolete, surplus, and redundant inventory.

·         Support material preservation activities and ensure appropriate storage practices are maintained.

·         Monitor material handling practices to protect inventory integrity.

·         Escalate inventory discrepancies, material issues, and process concerns Supply Chain for resolution.

·         Support inventory optimization and warehouse utilization initiatives.

Governance & Functional Accountability

·         Working under a dotted-line accountability to the Supply Chain Services Manager, the Warehouse Superintendent shall:

·         Maintain compliance with Neptune's materials management policies, procedures, and standards.

·         Support inventory accuracy objectives and inventory control initiatives.

·         Ensure warehouse processes align with approved materials management and inventory governance requirements.

·         Adhere to established standards for storage, preservation, material identification, security, and location control.

·         Support internal and external audits relating to inventory and warehouse controls.

·         Escalate inventory integrity, compliance, and governance concerns to the Supply Chain Services Manager.

·         Participate in warehouse and inventory improvement initiatives led by either Asset Management or Supply Chain.

·         Ensure warehouse activities support accurate JDE transactions and material traceability.

Equipment & Facility Stewardship

·         Manage warehouse-related equipment including forklifts, telehandlers, and supporting infrastructure.

·         Ensure inspections, maintenance, and regulatory requirements are completed.

·         Identify opportunities to improve warehouse layout, material flow, equipment utilization, and facility effectiveness.

·         Coordinate repairs and maintenance required for warehouse facilities and infrastructure.

Continuous Improvement

·         Develop operational KPIs and performance measures for warehouse activities.

·         Identify and implement process improvements that improve service, safety, efficiency, and reliability.

·         Support improvement initiatives related to warehouse operations, inventory management, and maintenance support.

·         Promote best practices in warehouse operations and material handling.

·         Foster strong working relationships with Maintenance, Operations, Engineering, Projects, Safety and Supply Chain.

Qualifications and Skills

Education

Minimum: Technical diploma, trade qualifications, or post-secondary education in supply chain, warehousing, operations, maintenance, logistics, or related discipline.

Preferred: Degree or diploma in Supply Chain Management, Operations Management, Business, Engineering, or a related field. Professional designation in supply chain, materials management, warehousing, or operations.

Experience

Minimum: 5 years of supervisory experience in a unionized environment. Experience in leading warehouse, logistics, stores, maintenance support, or materials management operations is required.

Preferred: 8+ years of experience in a heavy industrial, marine terminal, mining, manufacturing, transportation, or related operating environment.

Skills

·         Proven leadership of front-line supervisors and unionized teams, with a strong focus on coaching, accountability, and team engagement.

·         Demonstrated capability in labour relations, including collective agreement administration and constructive conflict resolution.

·         Strong commitment to safety leadership, with a record of promoting and enforcing a proactive safety culture.

·         Background in warehouse, Stores, or materials management operations, including inventory control and cycle count practices.

·         Working knowledge of JD Edwards (JDE) or a similar ERP system, with a focus on transaction accuracy and traceability.

·         Exposure to maintenance planning and execution, including support for outages, shutdowns, and turnarounds.

·         Excellent understanding of materials management standards and inventory governance principles.

·         Strong analytical, reasoning, and problem-solving skills, with the ability to develop KPIs and implement process improvements.

·         Exceptional attention to detail in documentation, inventory transactions, and facility housekeeping.

·         Able to multi-task, set priorities, and thrive in a fast-paced, operational environment.

·         Effective collaborator across Maintenance, Operations, Engineering, Projects, Safety, and Supply Chain.

Employment Assessment

All candidates will undergo a comprehensive employment evaluation process including:

·         Online assessment

·         Interviews

·         Reference checks

·         Criminal record check

·         Independent, company-sponsored medical examination (Terminal positions only)

How to Apply (By email or by mail)

By email

Send your resume and cover letter to jobs@neptuneterminals.com
Please use the subject line format:
NBT Job Application – [Position Title] – [Your Full Name]

By UKG

Click “Apply Now”

Closing date

Nov 16, 2026

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

Posting Date: Nov 02, 2026

Req ID: RQ087-AM-MT

Closing Date: Nov 16, 2026

Posting ID: JP087-AM-MT