Jobs in Canada

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Added 12 mins ago
BA
LEASE ACCOUNT SPECIALIST - PART TIME
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
Reporting Relationship: This position reports to the Customer Service Manager - Birchwood Credit Solutions Inc.
Added 12 mins ago
NS
Recreation Therapy Associate - Long Term Care
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NS · Glace Bay, NS
- Full-time
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Added 12 mins ago
GC
Product Specialist - Databricks
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- Full-time
Gather client feedback and needs and suggest solutions to the Product Manager
Added 12 mins ago
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- Full-time
Must have good radio etiquette and strong communications skills
Added 12 mins ago
LH
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Added 13 mins ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…patients. We are currently seeking a dynamic Ramp-Up Account Manager focused on New Dental Practice Growth to join our team. This role is essential to expanding our client base by…
Added 27 mins ago
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Tools Programmer Python - TGQF
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Montreal, QC
- Full-time
Strong proficiency with AWS services (EKS, S3, Lambda, IAM/IRSA, Secrets Manager), Databricks, and containerized environments (Docker, Kubernetes, Helm).
Added 27 mins ago
J
Risk Manager
Jacobs
Calgary, AB
- $130,000 to $160,000 CAD / year
- Full-time
We're seeking a talented Risk Manager to join our growing, dynamic team in Toronto. We'll lean on you for demonstrated strong teamwork skills, communication skills, quality discipline,…
Added 27 mins ago
CG
Supervisor, Full Time
Compass Group Canada
London, ON
- Full-time
…service brand units simultaneously under the direction of the Manager, maintaining full on-site lead accountability across all assigned locations. Exercised full on-site lead…
Added 27 mins ago
A
Billing and Collections Specialist
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Vancouver, BC · Greater Vancouver Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
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Added 27 mins ago
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CASE MANAGER – HIV/AIDS RESPONSE TEAM (HART)
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- Full-time
The key responsibilities in the Case Manager’s role include:
Added 42 mins ago
KH
Customer Relations Coordinator, (Term) Kensington Homes
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- Full-time
Reporting to the Marketing Manager, as the Customer Relations Coordinator you are responsible for communicating with clients throughout all stages of the home building process to ensure…
Added 42 mins ago
LH
Outreach Worker
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Added 42 mins ago
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Global Client Executive
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Toronto, ON
- Full-time
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Added 42 mins ago
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Ottawa, ON
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12 month with optional 24 month contract (hybrid working in Ottawa client office location)
Added 42 mins ago
LH
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Added 42 mins ago
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Perform other relevant tasks and duties as assigned by the manager.
Added 42 mins ago
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…staff, valued partners and other experts to collaborate for the client’s best interests. The organization works with clients throughout their lives, creating inventive and innovative…
Added 42 mins ago
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Added 42 mins ago
LH
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Added 42 mins ago
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Added 42 mins ago
LH
Client Records Support
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Added 42 mins ago
LH
Coordinator
Lookout Housing and Health
Vancouver, BC
- Full-time
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 42 mins ago
SP
Occupational Therapist
Surrey Place
Toronto, ON
- Full-time
…staff, valued partners and other experts to collaborate for the client’s best interests. The organization works with clients throughout their lives, creating inventive and innovative…
Added 42 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate

nesto

Business Performance Manager

Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

The bright side of mortgages

nesto is Canada’s leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go - with total transparency and no haggling.

About Us

As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish.

Borrowers benefit from rates that are often lower than those offered by the big banks, along with an exceptional end-to-end mortgage experience powered by best-in-class AI technology. Fast, simple, and fully digital, nesto has been recognized as CLA Lender of the Year for three consecutive years. That's the bright side of mortgages.

Nesto Group

Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform the future of lending.

Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential lending, the broker channel, and multi-family commercial lending. Recognized as one of Deloitte's Fast 50 companies for three consecutive years, we continue to push the industry forward through innovation, technology, and customer-focused solutions.

Operating through our family of brands - CMLS, nesto, and Nesto Cloud - our mission is to build Canada's mortgage ecosystem of the future and create a true Canadian champion in lending technology and financial services. Learn more at: https://nestogroup.ca/

Life at nesto

At nesto, we're passionate about challenging the status quo and building a better mortgage experience and saving money on their mortgages for Canadians. We foster a culture of collaboration, transparency, and creativity where every team member is empowered to take ownership, make an impact, and grow. If you're looking to solve meaningful problems alongside ambitious, supportive teammates, you'll feel right at home here.

About The Role

As Business Performance Manager , you own operational performance and profitability across the business. You are accountable for how efficiently we turn marketing spend, leads, and our existing book of clients into net income, and for keeping that performance high and predictable.

Next year that means a $2B renewal book and $1B of D2C origination. You will have the levers, the data, and the cross-functional relationships to move both. This role suits someone who sees a business as a system of levers: you know which ones exist, how they interact, and how to build new ones when the existing ones aren’t enough.

What You’ll Be Doing

Own operational performance and profitability by driving conversion, net income, and productivity across the top of the funnel and the renewal book, planning and forecasting against targets, and adjusting in real time when results drift from plan
Own the top of the funnel by managing lead volume, quality, and cost from first touch through qualification, deciding where the next marketing dollar goes, and pulling back where returns fall short
Find and fix leaks by reading P&L and funnel data to locate where conversion, productivity, or cost is slipping, and fixing it across cross-functional teams
Manage the renewal book by owning renewal performance and potential mid-term opportunities, mining it for refinances, HELOCs, and other revenue events, and building pipelines to capture them
Balance supply and demand in real time by monitoring lead volume against advisor and SDR capacity and acting on it, such as launching SMS blasts, adjusting SDR qualification length, or proactively reaching out to advisors to change their states
Design and pull levers with functional stakeholders, leading horizontally with data across Marketing, Sales team leads, and Tech to guide routing and tactical decisions like rate changes and competitive response
Translate business needs into technology by writing clear tickets, specifying workflows and automations, working with developers to ship them, and configuring Five9 and Salesforce with our Five9 architect to improve speed to lead and the agent experience, building new processes through technology and AI where needed
Build the visibility the business runs on by working with the data team on dashboards and operating rhythms so managers run on the same numbers, and drive cross-functional initiatives such as external partner profitability work

KPIs you’ll be accountable for

Conversion, net income, and profitability
Marketing spend and labour efficiency
Funnel metrics
Advisor availability and productivity (% of time on call + ready)
Performance metrics design
Submissions and lead to submission %
Attempts and connect per client
Renewal retention and revenue generated from the book

What You Bring

5-8 years in marketplace operations, fintech, or mortgage/lending, or 2-4 years in consulting
Exceptional analytical ability: strong SQL and BI tools (Tableau or similar), and the skill to connect top-of-funnel activity to bottom-line funding and net income
A deep understanding of the drivers of revenue and expense in a lending business
Proficiency with modern tech stacks (CRM, dialer, data tools), with the ability to specify and get tickets built for developers
Systems thinking: you see how a change in one lever affects the rest
Strong communication and the ability to lead peers and managers without direct authority
Comfort in a high-growth environment where AI and telephony automation are evolving quickly

Why You'll Love Working Here

We believe great people do their best work when they're supported professionally, personally, and financially. That's why we offer a comprehensive rewards package designed to help you thrive at every stage of your career.

Competitive Rewards - Competitive compensation, performance incentives (where applicable), and recognition for your contributions.
Health & Wellness - Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family.
Time to Recharge - Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge.
Planning for the Future - RRSP matching to support your long-term financial wellbeing.
Family Support - Enhanced maternity and parental leave top-up programs.
Learning & Growth - Education assistance, mentorship, training, and opportunities to build your career across Nesto Group.
Tools for Success - Modern technology, collaborative teams, and the resources you need to do your best work.

Diversity, Equity & Inclusion

At Nesto Group, we believe diverse perspectives make us stronger. We are committed to fostering an inclusive workplace where everyone feels respected, supported, and empowered to succeed.

We welcome applications from people of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of racialized communities, women, and members of the 2SLGBTQIA+ community.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own operational performance and profitability across direct-to-consumer origination and the renewal book by managing conversion, marketing spend, productivity, forecasting, and revenue opportunities. Use data and cross-functional collaboration to improve funnel performance, balance lead supply with advisor capacity, implement technology and automation, and build business dashboards and operating processes.

Requirements

Candidates should have 5–8 years of experience in marketplace operations, fintech, or mortgage and lending, or 2–4 years in consulting, along with strong SQL and business intelligence skills. They should understand lending revenue and expenses, be able to specify technology requirements, and communicate effectively while leading cross-functional peers without direct authority.

Skills

Operational Performance Management
Profitability Analysis
SQL
Business Intelligence
Tableau
Financial Forecasting
Funnel Analysis
Marketing Spend Optimization
Mortgage and Lending Operations
CRM Configuration
Five9
Salesforce
Workflow Automation
Dashboard Development
Cross-Functional Leadership
Systems Thinking

Benefits

Competitive Compensation
Performance Incentives
Health Insurance
Dental Insurance
Vision Coverage
Health and Wellness Spending Accounts
Telemedicine
Employee Assistance Program
Mental Health Support
Four Weeks of Vacation
Floater Days
Statutory Holidays
RRSP Matching
Maternity and Parental Leave Top-Up
Education Assistance
Mentorship
Training

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Lending
Fintech
Marketplace Operations
SQL
Tableau
Business Intelligence
P&L Analysis
Funnel Metrics
Conversion Rate
Net Income
Profitability
Marketing Spend
Lead Generation
Renewal Book
Mortgage Refinancing
HELOC
Advisor Productivity
Salesforce
Five9
CRM
Dialer
Workflow Automation
Artificial Intelligence
Technology Tickets
Dashboard Development
Forecasting
Capacity Planning
Lead Routing
Operational Performance
Cross-Functional Leadership

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Work requirements

Jobs in Canada