Jobs in Canada

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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
We are looking for a Program Manager/Account Manager who is responsible for managing and growing a portfolio of Dorigo’s key customer accounts. This role focuses on strengthening customer…
Added 1 hour ago
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Business Performance Manager
nesto
Canada
- Full-time
As Business Performance Manager , you own operational performance and profitability across the business. You are accountable for how efficiently we turn marketing spend, leads, and our…
Added 1 hour ago
OH
Senior Program Manager
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
IU
Product Manager
Ikotek USA, Inc.
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
Ikotek | Product Development | ODM Projects | Vancouver R&D Center
Added 2 hours ago
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Territory Manager (Alberta & BC Interior)
Westeck
Kelowna, BC · Edmonton, AB · AB · Calgary, AB
- Full-time
We are looking for a high-performing Territory Sales Manager to lead our sales team and drive growth across the region. This is a leadership role for someone who thrives on building…
Added 2 hours ago
MI
Sales Representative (External)
Marketing Impact Limited
Concord, ON
- Full-time
We are looking for an Account Manager who loves meeting customers, understanding their challenges and finding opportunities to grow. You will own customer relationships, develop new…
Added 2 hours ago
VS
Strategic Relationship Manager - Alberta
Vertical Staffing Resources
AB · Alberta, Canada
- Full-time
We are seeking a high-caliber, energetic Strategic Relationship Manager to drive enterprise-level B2B market share and expand our brand presence. In this role, you will be the face of our…
Added 2 hours ago
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Senior Manager, Engineering
TD
Toronto, ON
- Full-time
The Senior Manager, Engineering role requires in-depth experience in building enterprise scaled cloud platforms, enabling cloud services and compute capabilities, and codifying patterns for…
Added 2 hours ago
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Controller / Contrôleur(e)
Corbec
Kirkland, QC
- Full-time
In-office position with the option of one day per week working from home
Added 2 hours ago
MC
Marketing Coordinator
MaKami College
Calgary, AB
- Full-time
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly…
Added 2 hours ago
RG
Corporate Controller
Rohit Group
Edmonton, AB
- Full-time
Lead the Financial Reporting Manager, Accounts Payable Manager and Payroll Analyst, and absorb the Tax Compliance function by Q2 2027. The Payroll function will transition under the…
Added 2 hours ago
AP
Account Manager
ALTA Performance Materials
CA-VIRTUAL LOCATION
- Full-time
The Account Manager is responsible for driving profitable sales growth, managing existing customer relationships, and identifying new business opportunities within an assigned territory.…
Added 3 hours ago
MG
Territory Sales Manager
MISTRAS Group
Calgary, AB
- Full-time
The Territory Sales Manager is responsible for developing and growing an assigned geographic territory and customer base through strategic business development, account management, and…
Added 3 hours ago
BB
Accounting Manager - Financial Reporting
Best Buy Canada
Newmarket, ON
- Full-time
…real estate and leasing, technology, and fixed assets. You’ll partner closely with teams across Best Buy Canada and Best Buy International, providing financial expertise and supporting key…
Added 3 hours ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager, the Regional Account Manager is responsible for growing and strengthening relationships with commercial tire customers across an assigned territory…
Added 3 hours ago
GS
National Account Manager
Guardteck Security Corp.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 4 hours ago
T
Director, Sales Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
You’ll drive Thumbtack’s sales strategy and partner closely with the Sales leadership team to execute it. Your focus is growing sales revenue by bringing more pros onto Thumbtack and…
Added 4 hours ago
OH
Senior Program Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
Added 4 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

nesto

Business Performance Manager

Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

The bright side of mortgages

nesto is Canada’s leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go - with total transparency and no haggling.

About Us

As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish.

Borrowers benefit from rates that are often lower than those offered by the big banks, along with an exceptional end-to-end mortgage experience powered by best-in-class AI technology. Fast, simple, and fully digital, nesto has been recognized as CLA Lender of the Year for three consecutive years. That's the bright side of mortgages.

Nesto Group

Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform the future of lending.

Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential lending, the broker channel, and multi-family commercial lending. Recognized as one of Deloitte's Fast 50 companies for three consecutive years, we continue to push the industry forward through innovation, technology, and customer-focused solutions.

Operating through our family of brands - CMLS, nesto, and Nesto Cloud - our mission is to build Canada's mortgage ecosystem of the future and create a true Canadian champion in lending technology and financial services. Learn more at: https://nestogroup.ca/

Life at nesto

At nesto, we're passionate about challenging the status quo and building a better mortgage experience and saving money on their mortgages for Canadians. We foster a culture of collaboration, transparency, and creativity where every team member is empowered to take ownership, make an impact, and grow. If you're looking to solve meaningful problems alongside ambitious, supportive teammates, you'll feel right at home here.

About The Role

As Business Performance Manager , you own operational performance and profitability across the business. You are accountable for how efficiently we turn marketing spend, leads, and our existing book of clients into net income, and for keeping that performance high and predictable.

Next year that means a $2B renewal book and $1B of D2C origination. You will have the levers, the data, and the cross-functional relationships to move both. This role suits someone who sees a business as a system of levers: you know which ones exist, how they interact, and how to build new ones when the existing ones aren’t enough.

What You’ll Be Doing

Own operational performance and profitability by driving conversion, net income, and productivity across the top of the funnel and the renewal book, planning and forecasting against targets, and adjusting in real time when results drift from plan
Own the top of the funnel by managing lead volume, quality, and cost from first touch through qualification, deciding where the next marketing dollar goes, and pulling back where returns fall short
Find and fix leaks by reading P&L and funnel data to locate where conversion, productivity, or cost is slipping, and fixing it across cross-functional teams
Manage the renewal book by owning renewal performance and potential mid-term opportunities, mining it for refinances, HELOCs, and other revenue events, and building pipelines to capture them
Balance supply and demand in real time by monitoring lead volume against advisor and SDR capacity and acting on it, such as launching SMS blasts, adjusting SDR qualification length, or proactively reaching out to advisors to change their states
Design and pull levers with functional stakeholders, leading horizontally with data across Marketing, Sales team leads, and Tech to guide routing and tactical decisions like rate changes and competitive response
Translate business needs into technology by writing clear tickets, specifying workflows and automations, working with developers to ship them, and configuring Five9 and Salesforce with our Five9 architect to improve speed to lead and the agent experience, building new processes through technology and AI where needed
Build the visibility the business runs on by working with the data team on dashboards and operating rhythms so managers run on the same numbers, and drive cross-functional initiatives such as external partner profitability work

KPIs you’ll be accountable for

Conversion, net income, and profitability
Marketing spend and labour efficiency
Funnel metrics
Advisor availability and productivity (% of time on call + ready)
Performance metrics design
Submissions and lead to submission %
Attempts and connect per client
Renewal retention and revenue generated from the book

What You Bring

5-8 years in marketplace operations, fintech, or mortgage/lending, or 2-4 years in consulting
Exceptional analytical ability: strong SQL and BI tools (Tableau or similar), and the skill to connect top-of-funnel activity to bottom-line funding and net income
A deep understanding of the drivers of revenue and expense in a lending business
Proficiency with modern tech stacks (CRM, dialer, data tools), with the ability to specify and get tickets built for developers
Systems thinking: you see how a change in one lever affects the rest
Strong communication and the ability to lead peers and managers without direct authority
Comfort in a high-growth environment where AI and telephony automation are evolving quickly

Why You'll Love Working Here

We believe great people do their best work when they're supported professionally, personally, and financially. That's why we offer a comprehensive rewards package designed to help you thrive at every stage of your career.

Competitive Rewards - Competitive compensation, performance incentives (where applicable), and recognition for your contributions.
Health & Wellness - Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family.
Time to Recharge - Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge.
Planning for the Future - RRSP matching to support your long-term financial wellbeing.
Family Support - Enhanced maternity and parental leave top-up programs.
Learning & Growth - Education assistance, mentorship, training, and opportunities to build your career across Nesto Group.
Tools for Success - Modern technology, collaborative teams, and the resources you need to do your best work.

Diversity, Equity & Inclusion

At Nesto Group, we believe diverse perspectives make us stronger. We are committed to fostering an inclusive workplace where everyone feels respected, supported, and empowered to succeed.

We welcome applications from people of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of racialized communities, women, and members of the 2SLGBTQIA+ community.

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More about this job

Responsibilities

Own operational performance and profitability across direct-to-consumer origination and the renewal book by managing conversion, marketing spend, productivity, forecasting, and revenue opportunities. Use data and cross-functional collaboration to improve funnel performance, balance lead supply with advisor capacity, implement technology and automation, and build business dashboards and operating processes.

Requirements

Candidates should have 5–8 years of experience in marketplace operations, fintech, or mortgage and lending, or 2–4 years in consulting, along with strong SQL and business intelligence skills. They should understand lending revenue and expenses, be able to specify technology requirements, and communicate effectively while leading cross-functional peers without direct authority.

Skills

Operational Performance Management
Profitability Analysis
SQL
Business Intelligence
Tableau
Financial Forecasting
Funnel Analysis
Marketing Spend Optimization
Mortgage and Lending Operations
CRM Configuration
Five9
Salesforce
Workflow Automation
Dashboard Development
Cross-Functional Leadership
Systems Thinking

Benefits

Competitive Compensation
Performance Incentives
Health Insurance
Dental Insurance
Vision Coverage
Health and Wellness Spending Accounts
Telemedicine
Employee Assistance Program
Mental Health Support
Four Weeks of Vacation
Floater Days
Statutory Holidays
RRSP Matching
Maternity and Parental Leave Top-Up
Education Assistance
Mentorship
Training

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Lending
Fintech
Marketplace Operations
SQL
Tableau
Business Intelligence
P&L Analysis
Funnel Metrics
Conversion Rate
Net Income
Profitability
Marketing Spend
Lead Generation
Renewal Book
Mortgage Refinancing
HELOC
Advisor Productivity
Salesforce
Five9
CRM
Dialer
Workflow Automation
Artificial Intelligence
Technology Tickets
Dashboard Development
Forecasting
Capacity Planning
Lead Routing
Operational Performance
Cross-Functional Leadership

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Work requirements

Jobs in Canada