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Added 5 days ago
Senior Highway Project Manager
LEA Consulting
Markham, ON
Full-time
Added 5 days ago
Senior Project Manager - Mechanical Engineer
Pretium Engineering
Burlington, ON
Full-time
Added 5 days ago
Student, Data Engineer (Winter and Summer 2027)
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
Added 26 days ago
Engineering Manager, Enterprise
Harvey
Toronto, ON
Full-time
Added 5 days ago
Manager, Product Engineering & Development - Full-Stack Builder
Deloitte
Toronto, ON
Full-time
Added 5 days ago
Senior Software Applications Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
Full-time
Added 5 days ago
Senior Software Engineer, Customer Engineering
NetBrain
Toronto, ON
Added 5 days ago
Sr. Software Engineer
DNV
Toronto, ON
Full-time
The Senior Software Engineer is responsible for designing, developing, testing, deploying, and supporting production-grade software products and shared platform capabilities within DNV’s…
Added 5 days ago
AI Security Engineer
Celestica International LP
Toronto, ON
Added 5 days ago
Software Engineer - Consultant
EY
Toronto, ON
We are seeking a Software Engineering Consultant to join EY Canada. In this role, you will be required to offer expert advice, planning, and practical assistance to EY's clients in Software…
Added 5 days ago
Staff Software Engineer, AI & Credit Card Platform
Nubank
Remote, Canada
Full-time · Remote
Added 5 days ago
Senior Software Development Engineer, Amazon Customer Service
Amazon
Toronto, ON
…millions of customers worldwide, and we're seeking a Senior Software Development Engineer to help build the next generation of intelligent solutions. In this role, you'll design and…
Added 5 days ago
Senior Staff Software Developer, Developer Infrastructure
Robinhood
Toronto, ON
Added 5 days ago
QA Automation Engineer (Askuity division)
The Home Depot Canada
Toronto, ON
Full-time
Added 5 days ago
Full Stack Engineer
Mission.dev
Canada
Full-time
Mission is a platform for hiring, vetting, and managing software development talent. It enables our clients to connect with the world’s best talent to build mission-critical software…
Added 5 days ago
Customer Success Application Engineer
Litmus
Toronto, ON
Full-time
We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection…
Added 5 days ago
Data Engineering Consultant
Netlight
Toronto, ON
Full-time
Added 5 days ago
Lead Process Engineer
Gay Lea Foods
Hamilton, ON
Full-time
The Lead Process Engineer plays a strategic role in driving operational excellence for a facility or manufacturing network through the development, implementation, and optimization of…
Added 5 days ago
Senior Software Engineer - Industrial (Golang)
Litmus
Toronto, ON
$125,000 to $170,000 CAD / year
Full-time
We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection…
Added 5 days ago
Systems Engineering - Sr. Systems Engineer - P4
OSI Maritime Systems
Burnaby, BC
Added 5 days ago
Technical Analyst - Tier 3
TLC Solutions
Langley (District), BC · Langley, British Columbia
Full-time
Added 5 days ago
AI & Automation Engineer (Enterprise)
Magnet Forensics
Ottawa, ON · Toronto, ON · Waterloo, ON
$110,000 to $130,000 CAD / year
Full-time
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related…
Added 5 days ago
Technical Product Specialist – Media Transport
Evertz Microsystems Limited
Burlington, ON
Full-time
Added 5 days ago
Optical Sub Assembly Electrical Designer
Nokia
Ottawa, ON
Full-time
Added 5 days ago
Senior AWS Cloud Data Platform Engineer
CBL Solutions
Canada
Contract
We are seeking a highly skilled Senior Cloud/Data Engineer to design, build, and operate scalable data and application platforms on AWS. This role requires strong expertise in distributed…

NetBrain

Senior Software Engineer, Customer Engineering

Toronto, ON, Canada

Experience: 5+ years of hands-on experience developing and supporting enterprise-scale applications
Posting language: English
Posted: Sep 16, 2026

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Original job description

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

We are seeking a Senior Software Engineer who thrives at the intersection of customer support and software development. In this role, you will own complex, high-impact technical issues end-to-end - driving root cause analysis, collaborating cross-functionally, and contributing directly to product improvements and code. This is a highly visible position for someone who enjoys solving real-world problems while shaping the evolution of a modern SaaS platform.

What You'll Do

Own the end-to-end resolution of complex, high-impact customer issues, including deep technical investigation, root cause analysis, and validation of fixes
Act as a key liaison between customers, support, engineering, and product teams to drive timely resolution and ensure alignment across stakeholders
Translate customer issues and recurring patterns into actionable insights, including well-defined feature requests and product improvement recommendations
Partner with product management and engineering to influence roadmap priorities, improve product stability, and enhance overall customer experience
Design, develop, and maintain scalable, web-based SaaS applications, contributing across the full stack - from system architecture and data design to implementation, testing, and performance optimization
Collaborate cross-functionally to ensure solutions meet standards for scalability, reliability, and usability in a multi-tenant SaaS environment
Research, evaluate, and apply new and emerging technologies to continuously improve product capabilities and engineering efficiency
Serve as a subject matter expert for internal teams and customers, providing deep technical guidance and mentorship
Participate in an on-call rotation

What You Bring

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
5+ years of hands-on experience developing and supporting enterprise-scale applications
Strong computer science fundamentals, including data structures, algorithms, multithreading, and system-level concepts (memory, storage, file systems)
Solid experience with object-oriented design and modern architectural patterns (e.g., Domain-Driven Design)
Deep expertise in the .NET ecosystem, including C#, ASP.NET Core, and modern backend architecture
Experience building and operating multi-tenant SaaS platforms, with strong proficiency in EF Core, PostgreSQL, and query optimization
Hands-on experience with AWS services (e.g., RDS, Lambda, SQS/SNS, CloudWatch) in production environments
Proven ability to troubleshoot complex production issues, perform root cause analysis, and optimize system performance
Experience leveraging AI-assisted development tools (e.g., GitHub Copilot) to improve engineering efficiency
Strong communication skills, with the ability to clearly explain technical issues to both technical and non-technical audiences
Self-motivated and able to operate independently while collaborating across teams

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD $130,000 - CAD $148,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Responsibilities

You will own the end-to-end resolution of complex technical issues while collaborating with cross-functional teams to drive product improvements. Additionally, you will design and maintain scalable SaaS applications while serving as a subject matter expert for internal and external stakeholders.

Requirements

Candidates must have at least 5 years of experience in enterprise-scale application development and deep expertise in the .NET ecosystem. A bachelor's degree in Computer Science or Engineering is required, along with strong proficiency in cloud services and system-level concepts.

Skills

C#
ASP.NET Core
SaaS
EF Core
PostgreSQL
AWS
Troubleshooting
Root cause analysis
Multithreading
Domain-driven design
System architecture
Data structures
Algorithms
CloudWatch
Lambda
Software development

Benefits

Medical coverage
Dental coverage
RRSP

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
SaaS
No-code
Network automation
C#
ASP.NET Core
EF Core
PostgreSQL
AWS
Lambda
SQS
SNS
CloudWatch
Domain-driven design
Multithreading
Troubleshooting
Root cause analysis
GitHub Copilot
Hybrid multi-cloud
Enterprise-scale
System architecture
Data structures
Algorithms
Performance optimization
Customer engineering
Technical support
Product roadmap
Multi-tenant
API
Backend architecture

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